I will just reply in one thread
The bank is Hong Leong.
The agent has already long left the industry.
I'm not sure the exact plan my mum took, it's some kind of whole life policy, ALP, or something where the returns are reinvested into. I think she put in 24K total. No she never took out the money or do a claim before. When my mum bought it, I was but a mere boy.
The paper slip has a chart showing values, projected maturity return 68K. I attached it here.
You said it "Investment is investment", and I say "Insurance is insurance". The two shoud not mix together or sold, especially to old illiterate folks. Sueing the agent is incorrect because it is the bank/company who approves the selling method. In Singapore, there is quite an uproar at Hong Lim Park over the Lehman bonds as it is the retirement funds of many, especially Hong Kong investors are compensated but not Singaporeans.
Even if I pay normal protection insurance premium and put the remainder in FD, 20 years will end with with more. True, my investment may not confirm may make money, but I won't make 70% loss as I will have a stop. Frankly, I still don't understand how they can be so far of the projectection. It just proves the point again that the investment "experts" doesn't fare better than average investor. And at least, I don't have 5% comission taken out from my gains.
My opinion is mutual funds is actually another poor investment form for the lazy but that is another topic.
Sorry but from your attachment, I can't really analyze what kind of insurance plan is it.
Definitely not Investment Linked.
Looks like endowment, but so far there's no cases where maturity value is less than what you paid.
Maybe Hong Leong assurance agent can explain it.