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Modems [WTS] SIERRA AIRCARD 790S 760S 753S from RM130 +++, MiFi Modem Router LTE 4G 3G 300Mbps 100

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STEVE75
post Jun 26 2013, 03:30 PM

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The device is unstable by merely using the USB / adapter power (No battery inserted). The device will switch on & off occasionally when the device is connected to the network.

Can u seller pls confirming is this is NORMAL.
STEVE75
post Jun 26 2013, 03:55 PM

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QUOTE(STEVE75 @ Jun 26 2013, 03:30 PM)
The device is unstable by merely using the USB / adapter power (No battery inserted). The device will switch on & off occasionally when the device is connected to the network.

Can u seller pls confirming is this is NORMAL.
*
QUOTE(andrewdavid @ Jun 26 2013, 03:46 PM)
Hi there

So far we have not received such complains.
Please take a video on your problem as mentioned and upload it on YouTube.

Do send us a link to determine further and we will update you on it.

If your unit is found faulty, we will offer you 1 to 1 change provided the unit is in original new condition since it was purchased recently.

Regards
*
I believe it's faulty.
STEVE75
post Jun 26 2013, 04:36 PM

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Take a look of the video http://youtu.be/NBo36Y5As0g
STEVE75
post Jun 26 2013, 04:50 PM

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QUOTE(andrewdavid @ Jun 26 2013, 04:49 PM)
Hi,

Noted, we will determine the issue and update you soon.

Regards
*
PM me pls
STEVE75
post Jun 27 2013, 08:18 AM

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QUOTE(andrewdavid @ Jun 26 2013, 05:00 PM)
Hi,

Sure, we are already testing out with our other units.

Will PM you further once the conclusion is established.

Regards
*
how's the conclusion?
STEVE75
post Jun 29 2013, 12:05 AM

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QUOTE(STEVE75 @ Jun 26 2013, 04:36 PM)
Take a look of the video http://youtu.be/NBo36Y5As0g
*
QUOTE(andrewdavid @ Jun 27 2013, 08:43 AM)
Hi

We have tested with a few of our other units and we did not encounter such problems.

You can drop by our office to test your purchased device on the spot.

If the problem occurs only to your device, we will then immediately replace another unit for you.

If the problem doesn't occur to any of the devices including yours, which means the problem is irrelevant to the device.

Please bring the entire packaging, accessories, battery and etc for the purchased device including your own laptop/netbook and SIM to perform several tests on the spot.

Regards
*
The 1st video posted was using Desktop http://youtu.be/NBo36Y5As0g]http://youtu.be/NBo36Y5As0g. Now the latest video posted was using Laptop http://youtu.be/bRkgq1mTVCg. Tested both but problem still persist.

Kindly replace the FAULTY device with the NEW WELL WORKING device or else just FULL REFUND the money paid

I've been their office tested using their Desktop, the device was just working fine. I just don't know y rclxub.gif

Pls just change another unit for me for the next visit as I don't want to waste everyone time.

Tht's it. Tx
STEVE75
post Jun 29 2013, 08:59 AM

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then i shall initiate complain to TTPM

any guys who facing devices problem other than this 760s can log complain to TTPM if Buyers are facing unhappy trade with their Seller.

http://ttpm.kpdnkk.gov.my/portal/index.php/en/
STEVE75
post Jun 29 2013, 12:24 PM

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See in ttpm tribunal.


 

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