Dude's my car also had this problem about 2 years ago. Same thing happened to my friends Gen2 as well.

I just called up Proton iCare and based on their system, I still need to go back and replace the clock-spring, i.e. meaning that they sold me a defective product 2 years ago when I replaced it...now the question would be whether we can claim back the RM300 or RM400 we paid previously - I still have my payment receipt!