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 Blackberry Support and Discussion, Problem or just want to share

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mengsuan
post Apr 12 2011, 08:53 AM

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Blackberry Desktop Software Music Sync. It does not list my FLAC music to be synched, while Torch 9800 supports FLAC natively. Why so?
mengsuan
post Apr 13 2011, 10:37 PM

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QUOTE(caterpiez @ Apr 13 2011, 04:31 PM)
mine bold 9000.can't turn on wifi.is it because i don't activated BIS? last month it still working fine.
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No BIS also can turn on wifi
mengsuan
post Apr 14 2011, 10:05 AM

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Quite sure it can be turned on because I had no BIS for the first 3 days I own my BB.
mengsuan
post May 8 2011, 12:44 PM

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If you want to pay the least, then it's DiGi Smartplan Lite RM33 + BIS RM10. This entitles you for 300MB quota. The Smartplan RM68+ BIS RM10 gives you 3GB quota.

For Maxis RM40 BIS, there is 250MB quota. Once exceeded, it's 0.5c/kB. To see more about the packages, visit the provider's website, it's self explanatory: http://www.maxis.com.my/personal/blackberry/bbr_packages.asp

For prepaid BIS, it is indeed deactivated once you unsubscribe or run out of credit.

BIS is not activated "forever". Only that specific SIM with BIS account can be used. You cannot just chuck in another SIM card with no BIS subscription.
mengsuan
post May 8 2011, 03:10 PM

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QUOTE(hyperyouth_firepower @ May 8 2011, 02:31 PM)
Yes, you can use wifi, not use gprs, 3g, etc. To do so you need to go to the options in your blackberry, enable data transfer, but disable radio (the term for all the 3g, edge, gprs thingy) and then connect to wifi. roaming users do this often.
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Of which, the device can no longer use cellular services, including voice call and SMS. laugh.gif

On Blackberry, it's not like those on Android/iPhone where you turn off data and keep radio on. We do the opposite, data on with radio off.
mengsuan
post May 8 2011, 03:30 PM

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Why would you want to turn off mobile data anyway? What if you moved away from wi-fi range and miss some emails? The BB is intended to make your life easier and organized.

Get a proper data connection package if you think you need more.
mengsuan
post May 8 2011, 04:00 PM

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No. You can turn on both wifi and cellular data service at the same time. sweat.gif

If wifi is available, most of the connection goes through wifi. When wifi signal becomes weak or unavailable, it automatically switches back to cellular data connection.
mengsuan
post May 8 2011, 04:44 PM

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QUOTE(AYHHKTY @ May 8 2011, 04:03 PM)
oh then why do we have to disable the radio here then?
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Only if you really want to make sure not even a single byte get transferred through your cellular data connection.
mengsuan
post May 9 2011, 10:38 PM

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You sure BIS activated? Does your device show EDGE/3G or edge/3g? Do you see the BIS flag near your signal bar?

Only those device without BIS will not be able to use facebook and twitter.

You may also need to restart the device to allow activation to complete successfully.
mengsuan
post May 10 2011, 08:20 AM

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It is using wifi for most of the connection I believe, when you have both wifi and mobile network on.

Turning off mobile network radio, you would not be able to retrieve calls and SMS.

No worries with your quota, especially with DiGi. You wouldn't be charged for exceeding the quota. Just feel free and make yourself comfortable with the BB.
mengsuan
post May 10 2011, 10:19 PM

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QUOTE(cloudwan @ May 10 2011, 04:16 PM)
Hiya guys a noob question here, my friend just bought a bberry curve 3g phone & she's using it with her maxis line, how to set the blackberry curve 3g setting so that she can use mms & surf internet? Tried looking for the setting at maxis website but couldn't find it and also using the auto phone config on maxis website doesn't listed any bberry phone.. thanx smile.gif
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I'm not very sure about this but usually the device can access ordinary edge/3g without any additional set up. Once you have subscribed to Blackberry Internet Service from Maxis, service books will be pushed to your device automatically.

QUOTE(mxiii @ May 10 2011, 08:51 PM)
does tis mean bb can use wifi without data plan?
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You can use wifi without data plan. However, if you do not have BIS, there will be no BBM, email, facebook, twitter, windows live mail, Blackberry Maps or any other application which require BIS. You can still use the browser to surf ordinary websites.
mengsuan
post May 11 2011, 07:49 AM

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QUOTE(cloudwan @ May 10 2011, 11:41 PM)
The device detect edge/3g but everytime i send her an MMS it will fail to reach her, maxis will just send her a msg stating bout my mms & she need to access it using computer doh.gif
If we don't have that BIS from maxis? Cannot do mms or just regular web browsing like on normal handphone eh? demmm  sweat.gif
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No one has sent MMS to me to try! laugh.gif

QUOTE(mxiii @ May 11 2011, 12:31 AM)
sites lyk m.facebook.com can use? how abt whatsapp n foursquare.
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m.facebook.com - yes. Any http site would work.
I gave a quick 1 minute test on whatsapp and foursquare without BIS, just for you. No, it didn't work without BIS for me. My whatsapp showed red clock (unsent message) and foursquare just keep returning no results with spinning stuff.
mengsuan
post May 12 2011, 09:43 AM

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QUOTE(mxiii @ May 11 2011, 02:31 PM)
lol. thn  which prepaid bis can access 4square etc
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Any prepaid or postpaid, with BIS, will be able to use foursquare and all other features.

QUOTE(rajurajz @ May 11 2011, 10:30 PM)
Guys, Any Help ?

I just Got MY BB 9000..
Then on the 1st day i activated BIS .. the RM2 per day one.. i tested BBM and all other all works.. then before 12am i stopped the service.. so no more bis and no more using internet.. then i left my phone then i went for sleep.. the next day, when i checked my balance it left 0.07 sens .. earlier after i stopped BIS was RM5 .. Then i was like shocked.. then i called Customer Service .. they told u used internet @ 3am 4am 11am .. for that they cut my balance.. i was like shocking.gif i was sleeping that time how can i use internet ? any help guys ?
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Do you have apps like Twitter and Facebook which retrieves notifications and updates automatically?
mengsuan
post May 13 2011, 09:26 AM

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Are you asking whether you could use FB and Twitter through BIS? Of course biggrin.gif
mengsuan
post May 13 2011, 04:48 PM

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No issue.
mengsuan
post May 13 2011, 11:01 PM

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When you do not have BIS, the device couldn't do anything much.

I have an enquiry from a fellow forumer about App World giving error. Apparently, App World wouldn't work without a data connection even if you have wi-fi. Moral of the story, don't rely on wi-fi to replace a data connection/BIS.
mengsuan
post May 15 2011, 03:00 PM

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Normal. Nothing feels unavailable.
mengsuan
post Jun 12 2011, 03:37 PM

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You may have hidden the icon.
mengsuan
post Jul 12 2011, 08:08 PM

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QUOTE(rockstar teddy @ Jul 12 2011, 05:55 PM)
before u judge:

During my 1st 3 days of owning the Bold 9700, it went dead just like that after one fine morning as I woke up from my sleep.
Got a replacement cz device issue.

That didn’t stop there as well, less then 1 month later, the device died on me again.  This time not only it auto reboots every morning and evening, it also freezes every time a notification came in.
got replaced cz hardware failure

But now, after 7 months on the replacement Bold 9700, the same symptoms appear; it auto reboots on occasional days, but a few times in 1 day, it also freezes on occasional notifications or at certain applications, unable to detect my memory card (causing me to always repair the card – even though the is no issues with the card), and worst still – drop calls.

How can a 1yrs old berry be that way. what utilize & maintenance you rant about? the only 3rd part app i use id FB, Twitter & WhatsApp. you tell me?

i learnt so much from troubleshooting the berry it scares the tech at svc centers.


Added on July 12, 2011, 6:09 pmi dump the berry for what u say? ifon? sorry la..
for its un reliability i screw it by going back to winMo 6.5
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Just like all the trouble I had with Dopod 838 Pro's touch screen, HTC diamond that died by itself in pocket and Samsung Galaxy S that drops data connection more often than anything else(still an issue that I observed on SGS2). Fortunately Blackberry Torch is the one that works so far.
mengsuan
post Jul 13 2011, 02:36 PM

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Hold the blackberry button to switch to running applications. Facebook sign on top may mean that you have facebook notifications that you haven't handled. 300MB is more than enough even for heavy users.

BB logo only appears on 3G, may disappear on EDGE. It's ok as long as you're still connected to BIS, the logo doesn't really matter. In fact, the capital letters are better indicator than BIS logo.

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