Just want to share my experience with Nokia Care Center at Sunway, yesterday.

A few weeks ago, my 5800 LCD screen started developing a funny symptom that I'm going to call cold fever.

What would happen is, my screen would have a very pixelated display that you don't know what is what, although it works normally otherwise (plugged to PC suite/phone calls). Just that when this happens you can't type sms because you cannot see, but if you want to navigate your phone, you still can click on (yes/cancel) because of the geographical location and all. Funniest part is it only strikes when I'm in an air conditioned room (office/bedroom).

Even when I want to show the problem to the Nokia Care Center also I can't because I just arrived from my car (which is not that cold).

The care center guy still believed my problem though, and have it checked.

1 hour later, I went to pick it up, they had replaced the LCD with a new one and flashed my symbian to the latest version as well.

They never asked for my warranty card (nowadays it's automatically keyed in with your IMEI) nor my identification.

I suppose that's the good thing with buying original.


A month ago, an acquaintance of mine had a funny LCD display on his 5800 as it would show funny colours. He thought it was part of the 5800 theme but I told him that is not true. He send for a check up (he bought an AP set) and true enough - it was faulty and he waited a week for a new LCD to arrive.

The really very bad news he shared with me: When he picked up his phone, there were other 5800 waiting pickup as well (with LCD problem).

There were 9 other sets!

Fingers crossed, I hope our LCD screen would last at least one year.

If not, on my very last day of warranty I'm going to change my LCD screen again.

This post has been edited by pojam: Apr 28 2009, 03:27 PM

That's very good news. They should upgrade all 5800 anyway, then it's fair enough.

I said 1 year because I truly don't believe the LCD is going to last 2 years unless you really handle your 5800 with perfect care and have it wrapped around 5 layers of protection (rubber/crystal case/jedi protective force field)

I have yet not had my 5800 dropped, and would really much not like it to be dropped.

Last time my N73 survived a few drops but the screen is not as big as the 5800 and it's not a touchscreen.

Fingers crossed.

Still can because your registration is immediately registered when you buy your phone (the IMEI code).

The card is actually more for promotions and all that, sometimes they also offer extended warranty for a few extra months (for AP phone) but that's about it.