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 Clueless on which telco? Prepaid or postpaid?, Enquiries, discussions and suggestions

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titan4444
post Apr 19 2010, 01:22 PM

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Guys, I'm not sure how many of you people here knows about this. But for me, I just got to know it very recently.

I just port over to Digi because of the iDigi plan. I thought I have a great deal which is cheaper compare to Maxis. My nightmare started after this.

During registration, my supplementary will also need to port over. So I did it as well. But after about 2 weeks, I wanted to change my package for my supplementary line (no contracts!). I was told I can't change any plan/package until 3 months later. This is Digi's business policy.

Remember guys, there is this policy from Digi If you are a new subscriber or do any change of package, once you are in the package, you can't change your package until 3 months later.

So becareful with this policy where they didn't inform you when you register or perform change of package.

Now I'm basically stuck and being forced to stay in this plan for 3 months. I can't do anything, even if I willingly paying any fee or penalty. NO!!

Only option terminate your line and re-register a new line.

So be very careful with this for those who doesn't know. As I'm totally disgusted with the policy that I feel like I'm being FORCED by Digi to stay with the plan. Take it or Leave it!!
titan4444
post Apr 19 2010, 05:44 PM

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Junior Member
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QUOTE(chiahau @ Apr 19 2010, 01:47 PM)
Yeap..
Usually 3 months no package change~
I kena b4~

Erm, i used a new number instead for the iDigi Iphone deal..
Easier and less messy this way~
I made a new number for my sub line too~
*
I was thinking of getting a new number as well. But the 3 months policy still applies.

Let's say at the beginning I take new number for both my lines. My supp line still can't change package even tho is a new number. Basically personally I find this very irritating. At least fine me or penalty me... RM100, RM1000 I don't care. But now I can't freaking do anything to change my plan.

*Sigh*

 

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