I plan to MNP to Maxis Value Plus Internet 80 and Value Plus Internet Supp for my wife
I find this is the most suitable plan for both of us at the moment since we do need mobile data but low usage volume


My question is more about Maxis quality of service:

1) Most important - How is Maxis customer service centre and call centre? Do they solve problem professionally? I can understand call centre queues but will calls be attended or forever nobody pick up like U Mobile?

2) How is Maxis network speed in general? Browsing got lag? Got the current Digi snail speed problem??

3) A few fellow LYN forumers alleged Maxis overcharging on data that is not used, and got bill shock of >RM200. Have anybody experienced this before?

4) Will u recommend to switch to Maxis?

Thanks in advance for any help