Guys, I'm not sure how many of you people here knows about this. But for me, I just got to know it very recently.
I just port over to Digi because of the iDigi plan. I thought I have a great deal which is cheaper compare to Maxis. My nightmare started after this.
During registration, my supplementary will also need to port over. So I did it as well. But after about 2 weeks, I wanted to change my package for my supplementary line (no contracts!). I was told I can't change any plan/package until 3 months later. This is Digi's business policy.
Remember guys, there is this policy from Digi
If you are a new subscriber or do any change of package, once you are in the package, you can't change your package until 3 months later.
So becareful with this policy where they didn't inform you when you register or perform change of package.
Now I'm basically stuck and being forced to stay in this plan for 3 months. I can't do anything, even if I willingly paying any fee or penalty. NO!!
Only option terminate your line and re-register a new line.
So be very careful with this for those who doesn't know. As I'm totally disgusted with the policy that I feel like I'm being FORCED by Digi to stay with the plan. Take it or Leave it!!
Yeap..
Erm, i used a new number instead for the iDigi Iphone deal..