sorry for the nube question. i am new to prepaid. i have been using postpaid for many years

recently i registered a new umobile prepaid line for GX38 plan (rm35/month). On the last day of the renewal date, i need to top up rm35. I topped up through Boost @ rm10, rm20 and then rm5. To my surprise, the new credit validity is only 10 days.

i called umobile customer service and they told me that they only count the first top of rm10 (10 days credit validity) regardless of how many subsequent top up i made on the same day.

i feel that i am screwed as this is my first time using prepaid.

is this true ??? is this policy applicable to all telcos ?

This post has been edited by car_computer: Sep 17 2020, 02:11 PM

sorry...i have corrected my post. i actually topped up umobile rm10 + rm20 + rm5 on the same day. But umobile new credit validity period is 10 days only.

so, using my top up pattern above, hotlink credit validity is 20 days ?

may i know currently which prepaid or postpaid plan is the best following my requirement below :
- budget Rm40 or below
- unlimited data ( speed doesnt matter )
- unlimited call
- unlimited hotspot

This post has been edited by car_computer: Jun 26 2021, 02:54 PM