Subscribed to the service using their Wiggy USB modem, under the Personal package. Being the eternal skeptic that I am, I grilled them thoroughly, especially with their claim of 10Mbps, of course under "best effort basis"

To those came to the first Hall at PC Fair to check out their download and upload speeds, and BELIEVE those speed test, either via their own speed.p1.com.my or the speedtest.net, you have been fooled and taken for a ride, myself included.

I signed on yesterday under the impression that their 10 Mbps under best effort basis is reasonable, after looking at their download speeds of 8Mbps while inside the hall. The ugly truth is this: They've set up a base station INSIDE the Hall to achieve those download speeds. Those are not the actual speeds, they are based on MAC-address-selected P1 Wiggy modems!

My own speedtest done shows these ugly truths. My area is right at the edge of coverage, and I get 2.4Mbps AT BEST. My trip while in the bus to KLCC with my trust netbook and Wiggy on, fluctuates between 1.4-1.9Mbs, and while at the water fountain infront of KLCC, only 1.5Mbps, nothing more. This is far from their claimed 10Mbps speed. I even done the speedtest on both Speedtest.net and P1's on INSIDE the Hall they are exhibiting, and guess what? CANNOT EVEN CONNECT! I went straight to their booth, and asked for the same person who handled my registration yesterday. After he himself am flustered about me being unable to log in while their Wiggy modems on their Dell runs perfectly fine, I was directed to 3 other person, where this ugly truth comes out. One handled the PR, the other on the connection side,and another from the technical side. From the technical personnel is where the truth comes out, that their Wiggy modems are not running as itself, but with the help of a base station INSIDE the HALL itself. That explains why only their Wiggy modems who are MAC-address selected are able to log in and run at those speeds, while customer-received Wiggy modems are lefft to run on the REAL TIME environmental difficulties.

Those three personnel, after admiitting this, suggested me monitoring the speeds in these few days so that they can try and rectify the situation, but after this enormous bullshitting on their behalf, I believe that nothing can be done to improve this, and I shall be exercising my right of cancelling this subscription package by 7 days, so I can get a full refund.

This is pathetic, pitiful and plain full-frontal outright lies by P1. All I am asking is them keeping to their word to their claims of best effort basis, even if I'm getting 5Mbps, I'll continue with this subscription. Claiming 10Mbps but only getting 1.5-2.5Mbps is not even "best effort", it's plain outright DAYLIGHT ROBBERY!

A fair warning to those interested with this. Dont be fooled by their claims and their speedtests inside the Pc Fair Hall. They's outright lied on these figures, and to pander to you, puts on those Money Chamber so that you feel that you get a fair deal out of this. Do not be fooled!

I'll keep anyone who is interested here up to date on how this progresses. I will also continually monitor the speeds I'm getting around KL wherever I go, and see if their claims of "10 Mbps on best effort basis" is even remotely true. Stay tuned!

This post has been edited by stringfellow: Apr 16 2009, 05:25 AM

holy shit!!!!!~~

no wonder their promotion campaign got such a hot response!!!~~

they're cheating....like what celcom did with their 3G broadband~~~~

motherf***er!!!!~~ 3G broadband sux like hellll!!!!~~~ now wimax oso sux~~~ mana ada hope lagi~~

they also claim that users can get coverage outside their coverage area colour in green in their coverage kit

i wonder if this is true

This is true. My usual haunts around KL are fully covered, but my residential area is not. My home is exactly one block away from the edge of their coverage. I still able to get full 5 green bars and speed test of 2.4Mbs. The utterly mystifying thing is, when I'm is coverage areas, I get lower speeds, never more than 2Mbps! WTF is going on here!

You have been coned by P1

Oh my... really really really thanks for your review..
i was thought of getting one wiggy myself.. Thanks for the alert...

ur naive if u really believe u can get wireless 10Mbps best effort in malaysia.....

and signing up a p1 contract is like a trap.

The easiest way to catch them lying about the speeds is this: Get your own netbook in with your own Wiggy modem, and try and connect INSIDE the Hall. Your given Wiggy modems WONT EVEN BE ABLE TO CONNECT, while theirs are running merrily. That is how I got the attention of their 3 representatives, they know customer-issued Wiggy modems will NEVER be able to CONNECT INSIDE THE HALL, much less get those 8Mbps speeds you see on their Dells, on those speedtests.

Outright liers. I can understand and fully comprehend on the "best effort basis" but lying to your customers that they can get 8+ Mbps when in reality they will never able to, is a slap in the face!

How about the normal p1 WiMax package.. 1.2mbps that one... Is it as Sh|tty as wiggy???

how true...

those smart and rich ******* are reli good at promising u high speed then delivering low speeed while u needa hold on to ur contract for a minimum 1 year....

celaka one!!!~~

If what stringfellow is true, surely some law is being broken here to cheat consumers?

Guess P1 is just like Tmnut, another unscrupulous money making company.

i think it's equally shitty considering their 10 M oredy sux...

imagine if u r only 1.2 M...the big M will surely zap up ur bandwidth if u try to compete with them for bandwidth....

so...unless reli necessary...dun get it~~~

even if they've broken some law, who is there to catch them????...


unless u call some petaling street gangsters to settle them at the carpatrk lah...

Sad.. Just when i plan to boycott screamyx... Now is up to Amax... ~~

Just be aware that you're not getting what is advertised.



Far from being naive. I'm willing to give the benefit of doubt. The 7-days-return clause is still exercisable so that you'll get the refunds. Like I said, I'm not expecting 10Mbps, more like 5-6Mnbps will be fine by me. False advertising, no matter is the user is naive or experiences, but at the mercy of the provider is wrong no matter how you spin it. I knew my rights and the return clause, but does others who subscribed, does?

Also, how is your post contributive towards warning and informing the crowd here about these seedy practice by P1? They advertise as such, are we to believe otherwise, or lowered it down to only half-truths?

---

Added on April 11, 2009, 7:49 pm

Just be aware that you're not getting what is advertised.



Far from being naive. I'm willing to give the benefit of doubt. The 7-days-return clause is still exercisable so that you'll get the refunds. Like I said, I'm not expecting 10Mbps, more like 5-6Mnbps will be fine by me. False advertising, no matter is the user is naive or experiences, but at the mercy of the provider is wrong no matter how you spin it. I knew my rights and the return clause, but does others who subscribed, does?

Also, how is your post contributive towards warning and informing the crowd here about these seedy practice by P1? They advertise as such, are we to believe otherwise, or lowered it down to only half-truths?

This post has been edited by stringfellow: Apr 11 2009, 07:49 PM

Their normal 1.2 package is okay only. I haven't been able to get 1.0mb+ speeds constant. Varies with time of day.
But still better than Streamyx for international sites.
Latest speed test:

same tactic like Digi la....
saying their network is 14.4mbps...
yea...HSUPA technology max currently is 14.4mbps.
now, P1 also probably claim can reach up to 10mbps..
cause thats the wimax technology max speed atm or more likely max speed of the wiggy modem...
i did ask the promoter what would be the _average_ speed, they dun even put it at 5mbps.

hardlyu surprising at all...all promise good and high speed broadband...

in the end still pakai sstreamyx...b'cos it cheap...not b'cos its good...

celaka one those @xxhole

well.. is rainy day...

This post has been edited by gallantdestroyer: Apr 11 2009, 07:57 PM

"My own speedtest done shows these ugly truths. My area is right at the edge of coverage, and I get 2.4Mbps AT BEST. My trip while in the bus to KLCC with my trust netbook and Wiggy on, fluctuates between 1.4-1.9Mbs, and while at the water fountain infront of KLCC, only 1.5Mbps, nothing more. This is far from their claimed 10Mbps speed"

I believe the claim by them is upto 10Mbps but not dedicated 10Mbps or guaranteed 10Mbps.

From your test, it seems that you are still be able to get 1.4-1.9Mbps which I feel is considered as good.

I believe in wireless network point of view, only if you are alone connecting under the basestation at a distance very close to the basestation that you will be able to get the full speed.

It's the same for 3G/HSPA and other wireless technology. How many people can actually get 7.2Mbps or 3.6Mbps all the time.

Previously some people have tested to be able to reach 5Mbps also.

The 10Mbps is the size of the pipe, how much water can flow thru depends on the number of capacity available during the sharing session.

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Added on April 11, 2009, 8:27 pm
Wrong!
HSPA device maximum can reach up to 7.2Mbps only not 14.4Mbps.
The value 14.4Mbps is the maximum capacity of the basestation.

I can say DIGI can't demo their speed to reach higher than 7.2Mbps no matter what due to the device limitaiton.

This post has been edited by yama: Apr 11 2009, 08:27 PM