Welcome Guest ( Log In | Register )

3 Pages  1 2 3 >Bottom

Outline · [ Standard ] · Linear+

P1 P1 speed & service sucks!

views
     
TSskimhead
post Apr 4 2009, 01:16 AM, updated 17y ago

New Member
*
Newbie
3 posts

Joined: Sep 2006


I have subscribed to Wimax since last August with a speed of 1.2Mbps and monthly subscribtion of RM99. Initial months i enjoyed a constant speed of 1 to 1.2Mbps but the honeymoon periods suddnly were cut short when i started to experience slower download speed but stil manageable at 700 to 800kbps. I have made complaints to their technical teams and their respond were faily good by calling you and asking about the speed and sending their runner to yr hse & check on your modem as if the modem position was incorrect. These happened ocassionally but recently it has got worsened and i have recorded the speed using the Speedometer Test and sent to them. The speed was rediculous at below 200kbps. The answer i got frm them was the Station was under maintenance. I know they have a threshold of 20Gb per mth is impossible for me to hit that level considering i only used during weekends .Now the speed looked to remain forever and consistent call to them also bear no fruits. I have regretted in signing up and now i hav to spend more time making complaints than surfing videos!!
The speed and service really sucks , please do not sign up if you are not sure of their set-ups as they may not be ready in their basics infra works.


J-Slade
post Apr 4 2009, 01:27 AM

|[ Phenom II ]|
*******
Senior Member
2,823 posts

Joined: Jun 2006
From: West Malaysia


I never supported P1 anyway due to their 20gb fair usage policy doh.gif


cardin
post Apr 4 2009, 01:35 AM

..::unobtrusive::..
******
Senior Member
1,256 posts

Joined: Jul 2007
From: <--airporT city-->
QUOTE(skimhead @ Apr 4 2009, 01:16 AM)
I have subscribed  to Wimax since last August with a speed of 1.2Mbps and monthly subscribtion of RM99. Initial months i enjoyed a constant speed of 1 to 1.2Mbps but the honeymoon periods suddnly were cut short when i started to experience slower download speed but stil manageable at 700 to 800kbps. I have made complaints to their technical teams and their respond were faily good by calling you and asking about the speed and sending their runner to yr hse & check on your modem as if the modem position was incorrect. These happened ocassionally but recently it has got worsened and i have recorded the speed using the Speedometer Test and sent to them. The speed was rediculous at below 200kbps. The answer i got frm them was the Station was under maintenance. I know they have a threshold of 20Gb per mth is impossible for me to hit that level considering i only used during weekends .Now the speed looked to remain forever and consistent call to them also bear no fruits. I have regretted in signing up and now i hav to spend more time making complaints than surfing videos!!
The speed and service really sucks , please do not sign up if you are not sure of their set-ups as they may not be ready in their basics infra works.
*
wel u can submit yr complaint 2 SKMM HERE
lagolago
post Apr 4 2009, 01:36 AM

New Member
*
Junior Member
41 posts

Joined: Feb 2008
user posted image


with green light


cardin
post Apr 4 2009, 01:39 AM

..::unobtrusive::..
******
Senior Member
1,256 posts

Joined: Jul 2007
From: <--airporT city-->
QUOTE(lagolago @ Apr 4 2009, 01:36 AM)
user posted image
with green light
*
wht? really2 worst than UMTS???..this is kind of EDGE speed sweat.gif ... doh.gif

This post has been edited by cardin: Apr 4 2009, 01:40 AM
MetalIronWood
post Apr 4 2009, 01:42 AM

Getting Started
**
Junior Member
218 posts

Joined: Nov 2006

bro ts, u're problem same as mine right now,after 3months subcription, the line getting worse,,now youtube have to buffer...what's the point if it same like streamyx or i have to said NOW streamyx better then P1 Wimax...i've already called them(P1 Technical) but their phone always busy..."plz leave a message ' and so on vmad.gif

somemore everymonth i didn't over use the 20GB,,or is it like (in my thinking) when ever ur account over use 20GB , P1 system automatic 'make' ur line cut down to 700 or 200kpbs and it will NEVER reset the 20GB limit use...i donno lar , that's my thinking

anyway me kinda abit regret after using P! Wimax right now doh.gif

those who using P1 Wimax plz comment ur current line , see whether got drop or not.

thx

lagolago
post Apr 4 2009, 01:58 AM

New Member
*
Junior Member
41 posts

Joined: Feb 2008
yesterday my speed

down:0.09mb

up:0.11

u can see it in p1 forum
Acrisius
post Apr 4 2009, 02:19 AM

New Member
*
Junior Member
9 posts

Joined: Jun 2007
From: A place which took me A thousand square feet.


Bro, your situation same as mine. I totally agreed what you had said here.
I'm a subscriber on August too, which the month they firstly launched. Now i'm serious just waiting to terminated it. Every month, I felt like doesn't wanted to pay my bill, I really paid it with unwilling and unhappily. I regretted yet luckily i registered for 12months. If 24months i going to kill myself with the frustrated slow connection i facing right now with P1W1MAX. Their CS was totally useless and sucks to the core. CS assistants can't really solve your problem, and you felt like wasting money to call them and wait for the long queue.

My place inside the coverage area, My modem status can be say good, RSSI = -51 CINR = 28dB. I don't know why i still getting so slow connection. Last time it was so awesome to use P1W1MAX to stream videos with superb speed and this is how attracted me. But now, rather worst. International link connection i stuck in the range of 200-400kbps. Local server and P1 speedtest 800Kbps+ ONLY.

I do know some of the users were very happy with it now (I felt like this was how i firstly subscribed with it and so happy with the speed). But from the friends i knew which using P1W1MAX quite a long time,all were complaining the same thing. Maybe some users still can enjoy the speed because of their base station still manage to support the load of the users. I bet once, it getting more users, They will fall into the problem we facing right now.
For my advice, Those who wanted to subscribe for P1W1MAX, you guys really need to consider well, and think properly. Now it's not taking about using the service for few months or half year. Once you over the trial period, it's going to be 1 or 2 years yet the monthly price not cheap either. Try to look further development, If they still doesnt have the solution for the overloaded base station which we connected to, I think you better stop thinking about P1W1MAX, because eventually in the future, it will be getting more subscriber in your area too then you will be facing same thing we does now. The things wont same as like last time the cool speed you had earlier. The problem and slow connection will filling up. Just my 2cents.

2:45AM in the morning my speedtest result :

user posted image

Can you imagine the time now, i still get this kind of speed. I'm under 1.2Mbps, and this is how their BEST EFFORT speed now. This is the speed you will get when the bad things come. It's far more worst than other ISP. Sometimes i also felt tired to talk about bad stuff on P1W1MAX, but i just don't hope future customer will fall into what we faced right now. I felt i wanted to step into their HQ and throw the modem to them. Every month i giving this kind of amount but the connection was so uncertain. Amount keep the same RM99 but connection? Doesn't provide what they advertised. LOL . If you don't believe how bad it's, I really welcome or offer you guys come over my place and test it out as much you like and see yourself using your true eyes.

What i trying to say here, "Be a smart consumer"

Packet-1 you really failed me.
I only have a one word to describe you, SUCKS vmad.gif

This post has been edited by Acrisius: Apr 4 2009, 03:37 AM
Andrew Lim
post Apr 4 2009, 04:44 AM

Just keep on keeping on
*******
Senior Member
2,844 posts

Joined: Nov 2007


Best results I've had all week I think. I'm using Ubuntu 8.10 Intrepid Ibex.
user posted image
xdsl
post Apr 4 2009, 05:22 AM

Getting Started
**
Junior Member
231 posts

Joined: Oct 2004



i think, p1 get same problem with streamyx for SMW3 connection. ^-^

today my both connection (Streamyx & P1) get back to normal... hoooolaaaa!~

user posted image
aerobowl
post Apr 4 2009, 08:58 AM

On my way
****
Senior Member
556 posts

Joined: Oct 2007


p1 20Gb fair usage is 20Gbits or 20 Gbytes?
as if is measured in bits then the actual files u will download is around 2.2Gbytes only..

p4n6
post Apr 4 2009, 09:05 AM

Look at all my stars!!
*******
Senior Member
5,975 posts

Joined: Jan 2003
From: KL, Malaysia
user posted image

No problem for 5th week
LEVIATHAN
post Apr 4 2009, 09:18 AM

Master Chief Carl M. Brashear
*******
Senior Member
2,281 posts

Joined: Oct 2006
From: Littleroot Town



This is my 4th month, so far so good.

user posted image
ubsacc2004
post Apr 4 2009, 09:25 AM

No life without MUsic
******
Senior Member
1,860 posts

Joined: Sep 2006
From: KL


wow seems u din download wor. eveli mth i over quota haha.
LEVIATHAN
post Apr 4 2009, 09:30 AM

Master Chief Carl M. Brashear
*******
Senior Member
2,281 posts

Joined: Oct 2006
From: Littleroot Town



user posted image

P1 Wimax is good.
john123x
post Apr 4 2009, 09:30 AM

Look at all my stars!!
*******
Senior Member
3,024 posts

Joined: Oct 2005


thats why signing contract is like a trap....
cardin
post Apr 4 2009, 11:32 AM

..::unobtrusive::..
******
Senior Member
1,256 posts

Joined: Jul 2007
From: <--airporT city-->
QUOTE(xdsl @ Apr 4 2009, 05:22 AM)
i think, p1 get same problem with streamyx for SMW3 connection. ^-^

today my both connection (Streamyx & P1) get back to normal... hoooolaaaa!~

user posted image
*
my streamyx even worst..cannot run speedtest since last 2 days...so hard 2 enter speedtest.net...damn slow!!!
rebornsoul
post Apr 4 2009, 12:30 PM

New Member
*
Junior Member
7 posts

Joined: Jan 2008
internet in malaysia really have no future, new companies screws up after some time
SUSAzlan96
post Apr 4 2009, 03:20 PM

Casual
***
Junior Member
310 posts

Joined: Nov 2008
From: Ampang, selangor


This night really need to call P1 technical support

user posted image

The IP adress 2 month already did not change

This post has been edited by Azlan96: Apr 4 2009, 03:22 PM
amirudin920927
post Apr 4 2009, 03:40 PM

///-| Kapten | Amirudin |-\\\
******
Senior Member
1,431 posts

Joined: Feb 2009
From: Seremban - Putrajaya



QUOTE(cardin @ Apr 4 2009, 11:32 AM)
my streamyx even worst..cannot run speedtest since last 2 days...so hard 2 enter speedtest.net...damn slow!!!
*
yeah..! me to.. in TM website,its says they got problem on telephone line... so its disturb ur internet line also...
cry.gif

3 Pages  1 2 3 >Top
 

Change to:
| Lo-Fi Version
0.0169sec    2.04    5 queries    GZIP Disabled
Time is now: 24th December 2025 - 03:44 PM