P1 W1MAX Home Plus 12 Month

Is streamyx reliable now?

recently ( 29 oct - now ) my download speed dropped sooooo much. before tat, i download a 1GB thing, it only takes me around 3 to 4 hours, but now it takes more than 1 day to download... -.-"

i did a speed test, however it shows so marvelously, but still its so slow when comes to downloading stuff...

Maybe its the download server u try to get,like MU always congest early in the morning giving slow speed.

yeah MU have high traffic so the speed will slow in the morning.

This post has been edited by Studio: Nov 9 2009, 02:33 AM

I've been a P1 Wimax subscriber since October 15. My main problem is that the P1 agent submitted my account registration using the wrong promotion offer (P1 anniversary promotion) when I had already submitted my Streamyx bill during registration in order to obtain the Potong Now! promotion which promised RM160 of discount (activation fee + registration fee) and free first month access. So right now I have a RM90+ bill which I shouldn't need to pay if the agent had correctly done his job.

Btw, I had informed P1's careline through e-mail TEN FREAKING DAYS AGO. Please do something about this, thanks.

Account number: 102214772

'Try' calling them instead emailing. Try literally try coz last time I try called them more than 10 times to get through. Also called the reseller too

Decided it's too slow to get anything done and returned the P1 Wimax after 3rd day of testing :-(

Anyway, we have sent the technician request earlier buddy!



Your case has been created previously. Please kindly wait for our call yah!



Noted. Will be calling you soon yah!



Thanks for your feedback buddy. Appreciate it so much!



No worries buddy. I have investigate the issue. Our credit control person will be calling you soon! Please bear with us ya.

my line is keep dc now..juz now i used more thn half hour to get back the connection!

Ampang back to normal finnally after 2 weeks.

QUOTE(cl_er @ Nov 3 2009, 12:38 AM)
again speed down even in green light. can anyone tell me what happened?
1 week ago replied me said will not throttle my speed start 1st of Nov cause fair usage policy. but now still slow speed. why??????????????????????????????????????????????

my account 100725571
please don call me.
just tell me the solution. i don't want to hear any more EXCUSE this and that. everything also u tell us but at the end we found out just EXCUSE
*



We will further send tehnician regarding the slow connection issue. No worries. Thank you so much friend. Sorry for the inconvenience caused. nod.gif


SOOOOOO ??????? what
when will it can settle?????????

I just received my modem today and connection is slower than my previous Streamyx 384kpps even though the package I having now is RM99 per month.
Now is still the promotion period and after this period, I really doubt it will be improved the situation.
My account is 102385606, please call me to inform me that my connection is repaired.... I do not wish to hear excuses as these will give me excuse to cancel the package immediately.



This post has been edited by ConanToh: Nov 9 2009, 11:25 PM

Move your modem to find a best location, otherwise return to them within trial period.

hello p1 rep,

as expected, my problem comes back...

i knew it when the signal become weak these few days, now i'm experiencing frequent disconnection.

please assist.

RSSI: -88.71 dBm
CINR: 13.14 dB
TX power: 26.40

thanks,
101165959

------------ edit ------------

hey, firmware updates! what's new about the firmware?

back to topic. i might have complain a bit too early.
i notice that the base station that i am connected to is different from previously connected.
BSID 00:00:12:A1:09:01, new base station? or wrong base station?
i move my modem a bit and the signal strength change to green. good.

RSSI: -80.31 dBm
CINR: 21.63 dB
TX power: 14.61 dBm (Max. 27.50 dBm)

but i am not able to get the RSSI any higher. so my new questions are,
where is this base station located? which direction should i point my modem to?
hope this change solve my problem once and for all! (finger crossed...)
i might consider upgrade in plan if the problem is solved, might...

hope to hear from you soon.

cheers,


------------ edit ------------

ok, i spoke too soon again...

after whole night not able to connect... i connected back to the old base station: 00:00:12:A1:08:93.
what happen?

i get better RSSI but lower CINR... why can't i have both at better?
and the speed... back to "usual"...

RSSI: -77.66 dBm
CINR: 14.11 dB
TX power: 11.08 dBm (Max. 27.50 dBm)



This post has been edited by ectoOne: Nov 10 2009, 09:49 AM

whole night unable to connect until now but my modem was so weird tonight, it abort the connection and ALL 3 LED are blinking together!

after i restart the modem..my window's network connection keep change between the cable is unplug and enable..nid to off it and wait some minute only can back to normal and it happen 2 times tonight..what problem to my wimax?

I think they are updating your firmware to 5.8..

Anyone has their firmware updated?

mine got updated, i think since end of last month till now wimax are good, at least for me, and i hope it will continue

anyone here connect with serdang base station?
is it still maintenence or back to normal...

How to update?

Ok mine connection have improve! Thanks to the rep who called me!
Using with netgear wifi router.



but I cant login to the router. cant login to 192.168.0.1

need to put password

Y'day P1 was downed & I switched it off...Morning received Email informing of firmware update...but line is ok since Morning..

I'm not sure whether Y'day was due to firmware update..My latest firmware is:

R4.6.1.0-20926-v5.8.0p

Anyone can check is this the latest? coz the speed also very siao wan...I can get up to:



And can be slow as:





This post has been edited by stimix: Nov 10 2009, 03:54 PM