Hi buddy! Thanks for writting in! I am currently assisting the issue buddy! You will be receiving our call ya.

thx to Lowyat_P1WIMAX..
yesterday 2 technicians came to my house and do their thing (bring my modem and pusing2 in my house, searching for signal kot)..
they swap the modem....
and rite now i can online, and hopefully no prob will happen..
thx to whoever who call me and the technicians (didnt get their name) yesterday...

this is my speed rite now:

Thanks Really appreciate your feedback.

thanks P1 for the call the other day. Ms Zuraidah i believed? since i'm not feeling well that day, so i just kept my mouth shut and listened to her without any argument.
she was telling me about the throttle thingy which i am very aware of it, i'm not new to p1. sudah 6 bulan using p1 and i definitely can tell the differ.

1st day of the month has gone, look at my speedtest

2/11/09
















right now



p/s: do u know how hard it is to do reply 1 post? seriously lah i cannot tahan. pls do something to help me.

This post has been edited by aceh: Nov 4 2009, 07:56 PM

very disappointed with the connection today...
very unstable and been hundred times of disconnection..
come on la P1..i pay every month..
then provide good service la..
i hardly earn the money..
and you guys easily took it by providing bad service..
please respect your customer..
i hate on using harsh words..
but the thing is... i just FED UP with the connection...
please use your brain and think if you subscribe for bad service..
what do you feel...?
will you just pay for that bad service??
will you just keep silent??
please la..i am tired of being in this situation..
i just want you guys to IMPROVE the service..
use OUR MONEY that you guys get every month to enhance your service.

Hi Lowyat_P1W1MAX,

Here i have exactly the same problem as lot of P1 Wimax subscriber. The problem is super slow internet speed for 24/7. U can see in my signature below this speed only happened on my 1st week subscription. Then now after almost 7 months of subscription it as night mare for me pay almost rm100/month for speed around 200kbps and this happened for 24/7. For your information I subscribed for 1.2Mbps @ Rm99/month. Only god know how my feeling now. Want to terminate this account but i have contract for 2 years. Now to add this reply also i need to use my backup celcom 384kbps broadband. Pls do something... if u need my details pls pm me. I think P1 Wimax already over subscribed. The P1 tower now can't handle for its over subscribed customer.

here my speed for 24/7 now.

(mr.tartputat,im copying ur comment to express my feeling towards this bl*&^ h*&^ F*%^ Mot%$#f&*^%$ servis)

come on la P1..i pay every month..
then provide good service la..
i hardly earn the money..
and you guys easily took it by providing bad service..
please respect your customer..
i hate on using harsh words..
but the thing is... i just FED UP with the connection...
please use your brain and think if you subscribe for bad service..
what do you feel...?
will you just pay for that bad service??
will you just keep silent??
please la..i am tired of being in this situation..
i just want you guys to IMPROVE the service..
use OUR MONEY that you guys get every month to enhance your service.

AND DONT JUST JUST SAY `WE WILL GIVE U 1 DAY FREE OF CHARGE,AFTER WE GIVE U TROUBLE EVERYDAY'

I DONT NEED ANY REPLY FROM P1,COZ IM GETTING GASTRIK HEARING/READING THOSE ANSWER.

Hey P1 rep, remember me??
Ya! I'm back! AGAIN!!!

how only can get the P1 people to come my place to fix things and find the best spot for my modem??

dunno why these few days modem always red and orange light, last time the same spot I put can get green and sometimes orange light...

and what is considered a good RSSI, CINR and TX Power??
my RSSI is always around -80dbm
CINR varies all the time
and TX power varies all the time..

and can you explain why sometimes eventhough I get orange or green light, I'm still not connected to the internet??
I have the picture to illustrate but then ur connection a few second got a few seccond no, how to upload??

and I've tried to ping www.google.com from command prompt and I see some pings have no reply(loss)..

Now is 3am+ and the connection is unstable,

wanna reply in this thread also need to load so many times,

I get more and more angry everytime the page shows "IE can't display website" and I hit the F5(refresh) harder and harder everytime(my keybod gonna spoil already la!)

the modem light shows orange but the connection suddenly got suddenly no, just now I very calm but now suddenly all fired up...

and for your information, I've been trying to post this reply since 3.10am, check what time this post was finally succeed posted, how much time I've wasted!!

I always wanna call P1 to complaint but then to call cost me so much! that's why I'm doing it in this thread..
My account number is 101672459 please call me ASAP and solve my problem..

---

Added on November 5, 2009, 3:46 amanyway can I terminate the 24month contract if found that location I'm at not suitable to use p1??
cuz I'm starting to doubt that P1 can solve the problems I'm facing, this is the 5th time I'm complaining.

This post has been edited by shirley_andy: Nov 5 2009, 03:46 AM

Anyone know how to tell Government about this issues? i think G need to do something like push P1 to stop from accepting any new customer since it now oversubscribed. Let them upgrade their tower capabilities 1st before they receive new customer, because this issues become worse day to day. This action can save a lot of people from been a victim. Its no way they can solve this problem by sending their technician all over, unless they do upgrade the tower capabilities to support excessive subscriber around the area. P1 was spend ed a lot in their advertisement section to get as many customer they can but the main internet service is so poor.

Again!as promised by ms Zuraidah, said will send a technician come over! but it's another lied! luckily my contract will be ended after this November!
btw,i'm using another ISP service to post this message!

have the same problem yesterday midnight...1:30am onwards the line is not responding at all, able to open my gmaill page in 15 mins...(u know, login and go to my shower then come back, the page only show ) Remind me the worst time during my 56kbps generation.... well this time is worst than that moment
some1 is waiting for my reply somemore. now feel like killing somethg

This post has been edited by taitianhin: Nov 5 2009, 01:41 PM

Attached thumbnail(s)

I use izzinet

Hi buddy,

Btw, she have sent request to our on site technician to visit your premise earlier. Really appreciate your kind understanding as we have to follow up the request accordingly. No worries, your are on the queue of the appoinment. We are trying our best to deliver a fast solution for you. Sorry for the delay response. We do understand your frustration. Thank you so much.

tartputat...
another forumer wanna use your word...
hahahah
very angy la with this diktator..

very disappointed with the connection today...
very unstable and been hundred times of disconnection..
come on la P1..i pay every month..
then provide good service la..
i hardly earn the money..
and you guys easily took it by providing bad service..
please respect your customer..
i hate on using harsh words..
but the thing is... i just FED UP with the connection...
please use your brain and think if you subscribe for bad service..
what do you feel...?
will you just pay for that bad service??
will you just keep silent??
please la..i am tired of being in this situation..
i just want you guys to IMPROVE the service..
use OUR MONEY that you guys get every month to enhance your service.


so scuk....

Is this Potong1 wimax a published or private IP?
From the horror stories here I think they will close shop soon

Hi are there any Puchong Utama users over here?

Still waiting for call from P1 to solve the problem....
And I found something...


This is where I live, it seems that I'm not under the coverage!!!
But when I called P1 to ask they say that I am... Please investigate this too!

Finally, the technician has came here this afternoon. after all he just took some screenshot of terrible speed
and signal status to send back their office! now still need to wait their reply
strong signal with poor connection

Hey mind sharing how u guys can get the technician over to fix u problem??
And is there any charge? Hopefully not...

No need to get technician, get real Medical Doctor to visit us first. I believe 1 month from now, Msia will register a spike in High BP cases, the increase will be exponentially, most sufferers "caught" the disease after responding to Potong1 champagn. Health Minsiter please take note. While Pharmaceutical company standby with more BP drug stock!

Maybe Potong1 has collaborated with pharma company on this conspiracy.