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> BSOD problem

Tm89
post Sep 3 2008, 10:42 PM
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My friend has this BSOD problem..when he starts his PC...this error pops up
but he was able to get to Windows.. so wads the issue bout?

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francischuahcw
post Sep 3 2008, 10:53 PM
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based on wat is mentioned below

http://www.runscanner.net/filelibrary/lv321av.sys.html

it has something to do with his webcam...
Logitech webcam

is that a Acer laptop having problem?

This post has been edited by francischuahcw: Sep 3 2008, 10:55 PM
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dantck
post Sep 3 2008, 11:16 PM
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based of my working experience , u can go to windows, but halfway 5minte or so , it will blue screen.

is ur ram died already .

swap new/working ram .kautim .
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pitkalsar
post Sep 3 2008, 11:19 PM
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uninstall that driver, and all driver/software for the webcam. restart and reinstall back again.
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Evelyn89
post Sep 4 2008, 10:42 PM
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QUOTE(Tm89 @ Sep 3 2008, 10:42 PM)
My friend has this BSOD problem..when he starts his PC...this error pops up
but he was able to get to Windows.. so wads the issue bout?

user posted image
*




thanks lwm's fren aka Tm89 for posting this up=)
*touched AND at the same time whacks wan ming's head for passing this problem to u*
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francischuahcw
post Sep 4 2008, 10:43 PM
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so wats the conclusion now?
TS or maybe evelyn..did you trigger the problem?
please confirm the status..
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Evelyn89
post Sep 4 2008, 10:47 PM
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QUOTE(francischuahcw @ Sep 3 2008, 10:53 PM)
based on wat is mentioned below

http://www.runscanner.net/filelibrary/lv321av.sys.html

it has something to do with his webcam...
Logitech webcam

is that a Acer laptop having problem?
*



yup acer aSpire 5584WXMi
webcam brand's ACER orbicam???
the thing is it appears only occasionally,i mean once a two-three days,not each n every time i on my lappie-.-


Added on September 4, 2008, 10:52 pm
QUOTE(dantck @ Sep 3 2008, 11:16 PM)
based of my working experience , u can go to windows, but halfway 5minte or so , it will blue screen.

is ur ram died already .

swap new/working ram .kautim .
*




*blurred*
Ram or webcam??
-.-|| soli i'm a real noob in pc thingy

This post has been edited by Evelyn89: Sep 4 2008, 10:52 PM
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francischuahcw
post Sep 4 2008, 10:55 PM
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there is conflict with your webcam driver.
try to find the latest driver for your webcam..
ur lappy come together with webcam?
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Evelyn89
post Sep 4 2008, 10:56 PM
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QUOTE(pitkalsar @ Sep 3 2008, 11:19 PM)
uninstall that driver, and all driver/software for the webcam. restart and reinstall back again.
*




how to do this,seriously?
dont forget i am EVELYN-.-
*bang my own head onto the wall,concrete one*


Added on September 4, 2008, 11:09 pm
QUOTE(francischuahcw @ Sep 4 2008, 10:55 PM)
there is conflict with your webcam driver.
try to find the latest driver for your webcam..
ur lappy come together with webcam?
*





huh?how u know?
how to find a driver for the webcam...?
yeah,it came with the webcam.
*thanks you oh*you ppl are reli kind here! wub.gif


Added on September 4, 2008, 11:14 pmcorrection!i m not able to get access into the windows whenever this blue screen appears-.-!
i hafta press the swtch button long long and let it shutdown-.- icon_question.gif

This post has been edited by Evelyn89: Sep 4 2008, 11:14 PM
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eclectice
post Sep 4 2008, 11:14 PM
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threre is a crash dump in c:\windows\minidump. upload dmp as zipped file to the appropriate discussion thread. someone will attend your problem there. but, it won't be immediate. patience...

http://forum.lowyat.net/topic/346230

This post has been edited by eclectice: Sep 4 2008, 11:15 PM
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francischuahcw
post Sep 4 2008, 11:23 PM
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QUOTE(Evelyn89 @ Sep 4 2008, 10:56 PM)

huh?how u know?
how to find a driver for the webcam...?
yeah,it came with the webcam.
*thanks you oh*you ppl are reli kind here! wub.gif


Added on September 4, 2008, 11:14 pmcorrection!i m not able to get access into the windows whenever this  blue screen appears-.-!
i hafta press the swtch button long long and let it shutdown-.- icon_question.gif
*



It is stated there my dear..

the error is on lv321av.sys which is a logitech company manufactured webcam.
further information you can refer below link.

http://www.runscanner.net/filelibrary/lv321av.sys.html

i wish to assist you on this but i am afraid i couldn't as you are too new too.
maybe let the seniors who are capable to guide you do it as i worry i might spoil your lappy.

the worse case is you know wat is going on with your lappy and send to shop to ask them help you.
maybe that is better for you rather than you DIY.
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Evelyn89
post Sep 4 2008, 11:24 PM
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QUOTE(eclectice @ Sep 4 2008, 11:14 PM)
threre is a crash dump in c:\windows\minidump. upload dmp as zipped file to the appropriate discussion thread. someone will attend your problem there. but, it won't be immediate. patience...

http://forum.lowyat.net/topic/346230
*




dmp???zipped file???
*gettin more blur than ever* doh.gif
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eclectice
post Sep 4 2008, 11:28 PM
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QUOTE(Evelyn89 @ Sep 4 2008, 11:24 PM)
dmp???zipped file???
*gettin more blur than ever* doh.gif
*


dmp is the file extension for the crash dump. zip it with winzip in zip format and upload it in the given discussion thread. normally, i can do the analysis. but, today, i am not in a good condition to help. i am in pain right now. i could not write my sentences properly with proper punctuations and grammar.

This post has been edited by eclectice: Sep 4 2008, 11:29 PM
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francischuahcw
post Sep 4 2008, 11:30 PM
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QUOTE(Evelyn89 @ Sep 4 2008, 11:24 PM)
dmp???zipped file???
*gettin more blur than ever* doh.gif
*



wat is mean by eclectice is...
there is a file located in c:\window\minidump..

you copy all the file there, use winzip to zip it..and upload it here.
there will be senior that knows how to interpret those data help you check wat is your problem.know?

just like when you go see doctor..you tell him wat symptom you have..then he will know wat sick you are lo...
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Evelyn89
post Sep 4 2008, 11:35 PM
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QUOTE(francischuahcw @ Sep 4 2008, 11:23 PM)
It is stated there my dear..

the error is on lv321av.sys which is a logitech company manufactured webcam.
further information you can refer below link.

http://www.runscanner.net/filelibrary/lv321av.sys.html

i wish to assist you on this but i am afraid i couldn't as you are too new too.
maybe let the seniors who are capable to guide you do it as i worry i might spoil your lappy.

the worse case is you know wat is going on with your lappy and send to shop to ask them help you.
maybe that is better for you rather than you DIY.
*




aiyorrr tell u wat I am reli a pc noob otherwise i wont take a snap the sscreen of my defective lappie all the way from kuching via mms to kl,let my fren c-.-
sob sob *lap bin* sad.gif

This post has been edited by Evelyn89: Sep 4 2008, 11:46 PM
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francischuahcw
post Sep 4 2008, 11:42 PM
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tongue.gif

This post has been edited by francischuahcw: Sep 4 2008, 11:47 PM
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Evelyn89
post Sep 4 2008, 11:44 PM
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QUOTE(francischuahcw @ Sep 4 2008, 11:30 PM)
wat is mean by eclectice is...
there is a file located in c:\window\minidump..

you copy all the file there, use winzip to zip it..and upload it here.
there will be senior that knows how to interpret those data help you check wat is your problem.know?

just like when you go see doctor..you tell him wat symptom you have..then he will know wat sick you are lo...
*




my problem now is i really noob at doing all these.i know i'm reli pathetic,pain in ass but i reli very stupid one.....unimaginable..lol got such word?
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francischuahcw
post Sep 4 2008, 11:47 PM
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so wat u have here is we can let u know ur laptop have problem..
but since you cant solve it yourself..
have to send to shop to repair then
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eclectice
post Sep 4 2008, 11:50 PM
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QUOTE(Evelyn89 @ Sep 4 2008, 11:44 PM)
my problem now is i really noob at doing all these.i know i'm reli pathetic,pain in ass but i reli very stupid one.....unimaginable..lol got such word?
*


don't downgrade yourself. it is normal to find people like you in this thread. well, it is logical to get a nerd/geek friend to help you physically.

This post has been edited by eclectice: Sep 4 2008, 11:50 PM
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Evelyn89
post Sep 4 2008, 11:55 PM
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QUOTE(eclectice @ Sep 4 2008, 11:50 PM)
don't downgrade yourself. it is normal to find people like you in this thread. well, it is logical to get a nerd/geek friend to help you physically.
*




ths a LOT!*comforted* but my 3 yrs old mentality refrain u ppl's physical helps from solving my lappie problem-.-
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