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 Lenovo Rescue & Recovery, Lenovo Can't Recover Properly

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TSkokwei2004
post Jun 14 2008, 11:41 AM, updated 18y ago

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Original description: Based on 8705-J7A: IntelĀ® Core 2 Duo Processor E4500, 1GB, 250GB 7200RPM SATA HDD, PCI/PCIe Tower (4x4), Intel Graphics Media Accelerator 3000, Multi-Burner Plus 16x, Broadcom Gigabit Ethernet, Windows Vista Basic

OS installed into the System is Windows XP Professional .

Product: ThinkCentre A55 8705-AS3

Error Message during boot-up as follows :

PXE - 61 : Media test failure , check cable

PXE - M0P : Exiting Broadcom PXE ROM

1962 : No Operating System Found. Press F1 to repeat Boot sequence.

Error Message during Installation of Rescue & Recovery CD :

Rescue & Recovery for Disc 1 & 2 works no problem but when it requested for Supplementary Disc, I don't have it so I press No and the error is as follows :

MPARSE.EXE - Application Error

The Instruction at 0 x 10038957 reference memory at 0 x 00000014. The memory could not be read.

Click on OK to terminate the program.

* When I press OK *

Error Message as follows :

RECCD32.

The System cannot find the path specified.

* Any solution to these problem please don't hesitate to reply me as I need help regarding these matter.

I tried many ways including using Norton Ghost to Ghost over the existing files from a similar PC but with no avail.

Tried also format the whole HDD to NTFS but no avail also. Any help to this problem is highly appreciated.

Note : Can't recover from F11 Rescue & Recovery Menu cause its corrupted , I click the system restore but no response.

Note : Can't enter F11 too from BIOS. Can only access by using the DVD provided by Lenovo.


rclxub.gif HELP ME~~~~
WebWalker
post Jun 14 2008, 11:55 AM

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I believe one of the so called "Rescue & Recovery" disk is the full version of Windows.

What happen if you booting up from the Windows disk - format and reinstall Windows into it, does it solve the problem?
TSkokwei2004
post Jun 14 2008, 12:02 PM

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Well, I don't have the Windows Disk with me cos' Lenovo only supply every new PC with their Rescue & Recovery Disc only. The PC I tried to repair is running on Windows XP but the original factory setting is set to Windows Vista Basic. I'm not sure weather my Rescue & Recovery Disc isn't working its revocery for Vista Basic cos' it doesn't scan any Vista OS in the HDD.


Added on June 14, 2008, 12:04 pmI tried the OS so-called Rescue & Recovery Full OS Recovery Disc but the problem occur after I click No when it requested for Supplementary Disc.


Added on June 14, 2008, 12:05 pm
Rescue & Recovery for Disc 1 & 2 works no problem but when it requested for Supplementary Disc, I don't have it so I press No and the error is as follows :

MPARSE.EXE - Application Error

The Instruction at 0 x 10038957 reference memory at 0 x 00000014. The memory could not be read.

Click on OK to terminate the program.

* When I press OK *

Error Message as follows :

RECCD32.

The System cannot find the path specified.



This post has been edited by kokwei2004: Jun 14 2008, 12:05 PM
WebWalker
post Jun 14 2008, 12:09 PM

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What Windows license this machine is having?

Check the label that attach to the casing of the pc.

If it is Windows Pro license, you can use any OEM Windows XP Pro CD to install the Windows.

When prompt about the serial number, just key in the number from the label.

This post has been edited by WebWalker: Jun 14 2008, 12:09 PM
TSkokwei2004
post Jun 14 2008, 12:11 PM

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Well, its a Windows Vista Basic OEM version but unfortunately the company that I'm working for doesn't have any OEM Windows Vista CD/DVD to install. That's the problem now arises.
firestater
post Jun 14 2008, 12:13 PM

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if no important data just low level format and recovery from the dvd. where's ur location.
TSkokwei2004
post Jun 14 2008, 12:15 PM

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Sorry, wrong information, its a Vista Business & the sticker stated bundled with DVD/PKT OEM


Added on June 14, 2008, 12:16 pmMy Location is at Kota Kinabalu, I tried low level format & recovery but to no avail. It keeps giving me the Error Message :
MPARSE.EXE - Application Error

The Instruction at 0 x 10038957 reference memory at 0 x 00000014. The memory could not be read.

Click on OK to terminate the program.

* When I press OK *

Error Message as follows :

RECCD32.

The System cannot find the path specified.


This post has been edited by kokwei2004: Jun 14 2008, 12:16 PM
Austin
post Jun 14 2008, 12:19 PM

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your Hark Disk seems to be faulty.
firestater
post Jun 14 2008, 12:20 PM

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log a case la broooo.........that the purpose u payed for an expensive machine. no need to worry the engineer will come and do the thinking for u.
TSkokwei2004
post Jun 14 2008, 12:20 PM

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Huh, Austin. Ur not kidding... Are you.... Tell me ur not serious cos' its a new PC... hehe. I hear lots of Grrrrr...sound when I started boot up & its not an ordinary sound for an ordinary HDD.
WebWalker
post Jun 14 2008, 12:21 PM

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What are those two "Rescue & Recovery" disks?
Are they in CD format or DVD format?
TSkokwei2004
post Jun 14 2008, 12:23 PM

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Its in DVD Format , WebWalker... and it comes in 3 DVD's..
WebWalker
post Jun 14 2008, 12:30 PM

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If you want to format and reinstall Windows XP into the system, then those Recovery disk can't be use because they are mean for Vista.

Am I right to say it?

This post has been edited by WebWalker: Jun 14 2008, 12:30 PM
TSkokwei2004
post Jun 14 2008, 12:32 PM

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Okay, then what's the solution to my problem? Is there any DVD for XP Rescue & Recovery?
WebWalker
post Jun 14 2008, 12:34 PM

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QUOTE(kokwei2004 @ Jun 14 2008, 12:32 PM)
Okay, then what's the solution to my problem? Is there any DVD for XP Rescue & Recovery?
*
Legally you should buy another XP license for the system.
Vista license don't cover XP, unless it is downgrade version of Vista to XP.

Also at the same time (as someone has mentioned), try to find out the maker of hard disk. Go to the site and download the HD diagnosis program to check your HD health.

This post has been edited by WebWalker: Jun 14 2008, 12:35 PM
TSkokwei2004
post Jun 14 2008, 12:36 PM

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Thank You for your information. I'll try it 1st then I'll post back a comment if its working or not. Wish me Luck, Bro.


Added on June 16, 2008, 11:08 amI downloaded the HD diagnosis program to check my HD health. So far there isn't any faulty to it.

I tried reformatting the harddisk to NTFS. Default 232GB ( 250GB Orginal space ). Use the Recovery Disc to reinstall but to no avail. Usually you get two partition in the harddisk stated [ IBM_Service ] EISA Configuration & another partition is used for [ IBM_Preload ]. The [ IBM_Service ] takes only around 5GB.

For the Harddisk that I formatted to NTFS. I gave it two partition that is Drive D: & Drive F: 1) Drive D - 5GB , 2) Drive F - 228.40GB . when I install the Recovery Disc, the system goes into Drive D & thats normal. I tried as follows :

DVD 1 - Start Recovery Disc
DVD 2 - Operating System Revocery Disc
DVD 3 - Applications and Drivers Recovery Disc
* Note : I don't have any supplementary Disc as my model is Vista version.

DVD 1 - 3 works well during installation but when it asked me to insert Supplementary Disc if there's any, I click No as I was told that Windows Vista version doesn't need any supplementary Disc to install in the user manual book. Then the Error message came in as follows once I click "No".

MPARSE.EXE - Application Error

The Instruction at 0 x 10038957 reference memory at 0 x 00000014. The memory could not be read.

Click on OK to terminate the program.

* When I press OK *

Error Message as follows :

RECCD32.

The System cannot find the path specified

Worst still, when I unplug my harddisk & I plug it into my PC ( make it into secondary drive ) . I saw that the second partition that I formatted earlier that is Drive F - 228.40GB become .RAW . What does it means? My Harddisk is faulty? or is it normal during installing Recovery Disc?

Any help is highly respected... icon_question.gif icon_question.gif icon_question.gif


Added on June 17, 2008, 4:51 pmLast but not least, I've sent the HardDisk to Warranty.... Thanks anyway Guys FYI. I'll keep that for future usage.

Cheers...

This post has been edited by kokwei2004: Jun 17 2008, 04:51 PM

 

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