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> ADSL2+ Modem with Wireless-G Router (Belkin), Modem disconnected from PC (Router Configuration)

lalala_lalala
post Jul 5 2009, 02:49 AM
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hmm it looks like the F5D8633 will cost around RM400

Assuming that the F5D7632 is around RM200 and is already broken, if i can upgrade to F5D8633 at OUG, then I would need to add another RM200.

Right Kinson?

Im not sure if this is possible...
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ckboon
post Jul 5 2009, 02:20 PM
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be it 7632 or 7634 both suck!
tat's final
tested both also give me same problem

it cant get connect to the net for more than 24hrs..

firmware upgrade changing adapter all also i tested and i get the same result

i change to 3 com and i am connected to the net for more than 2 weeks without any disconnection issue..

and my conclusion about the belkin modem sucks is 90% sure for me..

their router and wifi seem good.. but the modem spoil the whole beauty..

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ronnie
post Jul 5 2009, 10:17 PM
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3Com also more expensive, right? Does 3Com have lifetime warranty ?

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ckboon
post Jul 5 2009, 10:38 PM
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QUOTE(ronnie @ Jul 5 2009, 10:17 PM)
3Com also more expensive, right? Does 3Com have lifetime warranty ?
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the 3com i bought is cheaper than belkin. it's a bulk order.
3months warranty..

well do u wan a lifetime warranty that help u waste ur electricity bill when every morning u wake up and found tat ur download is not running because there is connection to the internet everyday and keep go and back visitng belkin center once every month??

count ur electricity bill and ur petrol wasted + ur time bro..

i already had enough of this wastage and i am asking for a replacement for wireless router without modem cause their modem suck and they never even give me a feedback for that..

well actually i dont even need those, or anyone interest to buy my 7634??

my 3 com can cover my whole house and not with belkin.. so i dont even need to get another unit of wireless router/AP, but since i got an unsatisfied unit in hand, so i can make use of that to boost up my signal range or watever la.. just a dummy ap also can..


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ronnie
post Jul 5 2009, 10:47 PM
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QUOTE(ckboon @ Jul 5 2009, 10:38 PM)
the 3com i bought is cheaper than belkin. it's a bulk order.
3months warranty..

well do u wan a lifetime warranty that help u waste ur electricity bill when every morning u wake up and found tat ur download is not running because there is connection to the internet everyday and keep go and back visitng belkin center once every month??

count ur electricity bill and ur petrol wasted + ur time bro..

i already had enough of this wastage and i am asking for a replacement for wireless router without modem cause their modem suck and they never even give me a feedback for that..

well actually i dont even need those, or anyone interest to buy my 7634??

my 3 com can cover my whole house and not with belkin.. so i dont even need to get another unit of wireless router/AP, but since i got an unsatisfied unit in hand, so i can make use of that to boost up my signal range or watever la.. just a dummy ap also can..
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3Com is definitely a great product.... As for me the Belkin F5D7634 serves Internet not on 24x7. I reset every 4-6 hours.
Even machines needs rest.... since human creates the machine.

Pretty happy so far with my Belkin F5D7634.
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ckboon
post Jul 5 2009, 11:23 PM
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QUOTE(ronnie @ Jul 5 2009, 10:47 PM)
3Com is definitely a great product.... As for me the Belkin F5D7634 serves Internet not on 24x7. I reset every 4-6 hours.
Even machines needs rest.... since human creates the machine.

Pretty happy so far with my Belkin F5D7634.
*



even a cheapskate tmnet modem can last for a week
if u said they are not made to last for 24x7, but if i change to modem mode only they can last for a week

from there i can said that their QC suck, if their modem is not made to last 24x7 then it's should be same goes to modem mode only.

why modem mode can last so long? cause most of the configure is done on the user PC instead of the unit itself

why full mode ( modem router mode) cant last that long? there are some BUG that is not fix!


Added on July 5, 2009, 11:29 pmi dont agree with ur statement every machine need rest!

i got a lot of server that never rest and are up and running for more than 5 years. if TNB everyday stop the electricity current, think what will happen.

it depend on the item quality itself and even my personal PC had never been off more more than 3 years.

i've been running on 24x7 tmnet and i never encounter such a problem.

if reset the unit every 4-6hrs is good to u then u r the 1 tat suit this modem, but i think most of us will not like it, especially me myself cause it's damn irritating.
on in at night and hopefully to get some download done and ended i need an xtra of at least 3 days to get it done.

plz read back my thread why i am writting on behalf.. as tmnet modem will dc but they will reconnect back, not to belkin. it will just disconnected and HANG there!!

This post has been edited by ckboon: Jul 5 2009, 11:31 PM
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ronnie
post Jul 6 2009, 11:00 PM
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@ckboon,
One Man's Meat is Another Man's Poison
Running 5 years non-stop must be a non-Windows server, right ?

Just put a 90mm fan next to my Belkin router..trying to keep it cool.
Heat is bad for anything electrical wink.gif
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kinson77
post Jul 6 2009, 11:04 PM
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QUOTE(ronnie @ Jul 5 2009, 10:47 PM)
3Com is definitely a great product.... As for me the Belkin F5D7634 serves Internet not on 24x7. I reset every 4-6 hours.
Even machines needs rest.... since human creates the machine.


Not trying to start an argument here, just giving my 2 cents, hehe. I think it's always good to restart any (consumer) machine every now and then. That being said, I generally don't restart my belkin router modem unless streamyx has some problems or something. Touch wood, my Belkin G+ MIMO Modem and N MIMO Modem haven't given me any problems. Sure, they run a little hot, but I haven't had to restart my N MIMO modem since I got it a week or two ago, and I restarted my G+ MIMO once every month or two. Maybe I"m lucky, hehe, not too sure, but I'm happy that I don't have that many problems with my Belkin. I did have a lot of problems with my Netgear years ago though, I had to restart that a few times a day.

Cheers,
Kinson.
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ckboon
post Jul 6 2009, 11:10 PM
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QUOTE(ronnie @ Jul 6 2009, 11:00 PM)
@ckboon,
One Man's Meat is Another Man's Poison
Running 5 years non-stop must be a non-Windows server, right ?

Just put a 90mm fan next to my Belkin router..trying to keep it cool.
Heat is bad for anything electrical wink.gif
*




windows 2000 server and 2003 server

email server, domain server, and all those enterprise unix server with 24-7 aircon blasting on them

with fan or no fan on the belkin giving me the same result.. tested tat b4..


Added on July 7, 2009, 12:40 am
QUOTE(kinson77 @ Jul 6 2009, 11:04 PM)
Not trying to start an argument here, just giving my 2 cents, hehe. I think it's always good to restart any (consumer) machine every now and then. That being said, I generally don't restart my belkin router modem unless streamyx has some problems or something. Touch wood, my Belkin G+ MIMO Modem and N MIMO Modem haven't given me any problems. Sure, they run a little hot, but I haven't had to restart my N MIMO modem since I got it a week or two ago, and I restarted my G+ MIMO once every month or two. Maybe I"m lucky, hehe, not too sure, but I'm happy that I don't have that many problems with my Belkin. I did have a lot of problems with my Netgear years ago though, I had to restart that a few times a day.

Cheers,
Kinson.
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restart the unit once and months or maybe twice is not a big issue, but to do it once very 4-6 hrs or everyday seriously there's something wrong with the unit.

just imagine how frustrated you are if your PC every day u on and play a game or 2 and it will hang by itself..

it's everyday.. after u've done all the troubleshoot, formatting or watsoever cure/solution ppl given u, the PC still hang till u get another better unit which u dont even see the HANG-ing issue that often.

human are not perfect, but not to the limit that it's unacceptable.

comparing with a free modem by tmnet which dont even give me much problem than a PAID belkin modem, i suppose it judge-able whether this unit is worth-it or not.

by the way, b4 i purchase this unit, i had a wireless router which is on 24-7 and i dont see any issue on that.

by my own will, i cant accept the way if the unit needa restart once 4-6hrs.

why i bought wireless modem router is because i saw how well the unit are made after getting the wireless router up and running.

i was once a big fan of belkin because of their warranty and support but not until now!

why?

i've emailed all my issue to them and they are delaying their reply. i sent 4-5 mails before i received a single reply. i am not going to complain much about it, but those who are planning to get on this unit, think twice first b4 u purchase, as i've lost my trust on this brand on both their QC and support.





This post has been edited by ckboon: Jul 7 2009, 12:40 AM
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rashonmyash
post Jul 7 2009, 01:13 AM
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i was planning to go to lowyatt tomorrow to get a new modem/router cuz i am currently using this 7632 w/ firmware 7.00.27 and it dc every minute/hour inconsistently. then i found this thread.

should i update to the 7.00.28? what does the new update fix? read all 11 pages and decide to try putting a cooling fan first instead of buying a new modem/router tomorrow. if that doesnt work, i'll try RMA. if that still doesnt work, im switching to linksys. this model is frustratring but im giving it a chance b4 i switch
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post Jul 7 2009, 01:20 AM
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QUOTE(rashonmyash @ Jul 7 2009, 01:13 AM)
i was planning to go to lowyatt tomorrow to get a new modem/router cuz i am currently using this 7632 w/ firmware 7.00.27 and it dc every minute/hour inconsistently. then i found this thread.

should i update to the 7.00.28? what does the new update fix? read all 11 pages and decide to try putting a cooling fan first instead of buying a new modem/router tomorrow. if that doesnt work, i'll try RMA. if that still doesnt work, im switching to linksys. this model is frustratring but im giving it a chance b4 i switch
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Usually newer firmware bug fixes their old problems :-) u never know if u don't try
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ckboon
post Jul 7 2009, 01:30 AM
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QUOTE(rashonmyash @ Jul 7 2009, 01:13 AM)
i was planning to go to lowyatt tomorrow to get a new modem/router cuz i am currently using this 7632 w/ firmware 7.00.27 and it dc every minute/hour inconsistently. then i found this thread.

should i update to the 7.00.28? what does the new update fix? read all 11 pages and decide to try putting a cooling fan first instead of buying a new modem/router tomorrow. if that doesnt work, i'll try RMA. if that still doesnt work, im switching to linksys. this model is frustratring but im giving it a chance b4 i switch
*




welcome to the world of belkin

try RMA.. they will give an adapter with new firmware
then same issue, and they will give u 7634
then same issue, they will said it's weird, u r the first customer so far having this issue.
then asked for replacement to other model, u wont receive anymore reply

this is what i get!
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ronnie
post Jul 7 2009, 08:53 AM
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After cooling the Belkin router, it no longer feels warm to the touch. It does have an impact.

Even my Linksys AM300 + WRT54GC combo needs to restarted every 4 hours, can be easily automated with a timer. I used this method when d*loading constantly while on VPN.
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ckboon
post Jul 7 2009, 09:02 AM
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QUOTE(ronnie @ Jul 7 2009, 08:53 AM)
After cooling the Belkin router, it no longer feels warm to the touch. It does have an impact.

Even my Linksys AM300 + WRT54GC combo needs to restarted every 4 hours, can be easily automated with a timer. I used this method when d*loading constantly while on VPN.
*



i blast my belkin with 6 CPU fans and it still HANG. as i said b4, restarting the unit once very 4 hrs show the unit are having some problem.

try and call up belkin center to justify about ur 4hrs formulae and see whether they will get a shock or not, as they told me they can on the unit for a week without any problem.


Added on July 7, 2009, 9:03 amand for ur info, i never blast my 3com wireless router modem for 2 weeks and it's still up and running without restarting the unit and it's coming to the 3rd weeks now.

same location as i placed my belkin wireless router modem with 6 CPU fans cooling it.

This post has been edited by ckboon: Jul 7 2009, 09:03 AM
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ronnie
post Jul 7 2009, 10:22 AM
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These Belkin are consumer products not enterprise level.... so I never put my expectation too high.

Maybe the Belkin is too cold by the 6 x CPU fans (what size ?)
I guess ckboon will never own a Belkin again wink.gif
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petruz
post Jul 7 2009, 10:42 AM
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Find out the IP address by typing ipconfig /all or ipconfig/all (space or no space also can)


Added on July 7, 2009, 10:43 amFind out the IP address by typing ipconfig /all or ipconfig/all (space or no space also can)


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ronnie
post Jul 7 2009, 10:46 AM
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QUOTE(petruz @ Jul 7 2009, 10:42 AM)
Find out the IP address by typing ipconfig /all or ipconfig/all (space or no space also can)


Added on July 7, 2009, 10:43 amFind out the IP address by typing ipconfig /all or ipconfig/all (space or no space also can)
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I didn't know that drool.gif
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ckboon
post Jul 7 2009, 11:23 AM
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QUOTE(ronnie @ Jul 7 2009, 10:22 AM)
These Belkin are consumer products not enterprise level.... so I never put my expectation too high.

Maybe the Belkin is too cold by the 6 x CPU fans (what size ?)
I guess ckboon will never own a Belkin again wink.gif
*



there's only 1 word i can summarized it

excuses to run away from the truth

if belkin is an enterprise level i will expect more than that, such it must not be down for a year or more

if a tmnet modem can last more than a week without an issue, so a higher end modem should be able to do so or ever better and not to give a negative respond.

every single day u will find more and more ppl coming over to thread saying that the modem disconnected from how many minutes to how many minutes.

if the unit itself having no problem, i guess there wont be so much complain on that.

and again, if the unit hang once in a while let say a week or two is a normal phenomena to me, but everyday is already something abnormal where TMnet modem can performance or upbeat much better.

i am not promoting nor degrading any brand, but just to pin-pointing out the problem that most of the customer are facing who are not that network/computer literate and will only take the advise as itself blindly.


regarding my cpu fans housepower rpm i think it's already out of the topics as if the unit cannot support a hot and cold weather, just DUMP it to the recycle bin for a better use.

remember, it's just a fan, not that i place it into a freezer. plz be rational before posting ur question.

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kinson77
post Jul 7 2009, 11:36 AM
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I agree what ckboon's situation is not really acceptable, especially since he says that it hangs every 4-6 hours. One of the reasons for me ditching Netgear is because of similar symptoms.

I personally wouldn't put Belkin at the #1 brand in terms of networking products, but I'd still say that it's a lot better than a lot of stuff out there, not to mention it has a good warranty. Of course, everybody's experience with different brands differ, so I do understand the situation that some of you are in and hope that you will be able to sort out the problems.

I do admit that there was a serious issue with the power adapters (and firmware) for the 7632 a year or so back, that's the reason why I actually came to reply to this thread. Of course, the problems since then have deviated, but I don't think that the problems that some of the users are experiencing here are any different from other brands. I'm sure that other people out there using brand X may also dislike brand X. I myself (for example) strongly dislike Aztech (extremely poor quality), but I have had some customers who swear by Aztech, haha. I guess one man's meat is another man's poison. As long as it gets the job done, just use whichever brand you're comfortable with.

One thing I do like about Belkin is that if there is a problem, they're quite happy to liaise/work with me to get the problem solved. And by Belkin I mean the local support, not the one that you call to India or some foreign country. If you guys are still having problems, I'm sure Belkin will agree to help you swap a unit (router + adapter) and hopefully that will solve your problem. I do understand that some people don't like going to service center, but I just understand that no product is 100%, hehe.

Anyways, ckboon, if you still have you 7632/4 and want to try and sort it out (especially if Belkin doesn't swap one for you), you're free to contact me. I can't promise you anything, but I will try to help out if I can do anything smile.gif

Man, Belkin should pay me to write press release and customer relation notes, LOL. Just kidding tongue.gif

Cheers,
Kinson.
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ckboon
post Jul 7 2009, 11:44 AM
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as i mention, why i choose belkin as my first choice, it's because i love their warranty and their wireless router are running with flying color when i first installed it in my wife's sister house, but not till i get the wireless router modem.

and again, if they fixed the disconnection/hang BUG, i will no longer entrust myself back to belkin.

i think i had said for a lot of time, it's the modem giving all the trouble after i've troubleshooting on the unit for more than a month till i get fed up.

i even did test to run tmnet modem connect to the unit, and their wireless router runs in flying color for a week without any problem.

i switch the unit into "modem mode only" and it works and runs for 1 week with a flying color as well.

once i combined up everything, meaning running the unit in full mode, wireless+router+modem, it will HANG/disconnected for a day instead than a week.

plz take note, the unit might run more than a week as i just disconnected the unit after a week for testing and see how it will performance and will it hang/dc or not.

my statement about the modem SUCK is not just come out from my mind blindly, as i've done lotsa testing/configurating/troubleshooting before i concluded it.


Added on July 7, 2009, 11:58 am
QUOTE(kinson77 @ Jul 7 2009, 11:36 AM)
I agree what ckboon's situation is not really acceptable, especially since he says that it hangs every 4-6 hours. One of the reasons for me ditching Netgear is because of similar symptoms.

I personally wouldn't put Belkin at the #1 brand in terms of networking products, but I'd still say that it's a lot better than a lot of stuff out there, not to mention it has a good warranty. Of course, everybody's experience with different brands differ, so I do understand the situation that some of you are in and hope that you will be able to sort out the problems.

I do admit that there was a serious issue with the power adapters (and firmware) for the 7632 a year or so back, that's the reason why I actually came to reply to this thread. Of course, the problems since then have deviated, but I don't think that the problems that some of the users are experiencing here are any different from other brands. I'm sure that other people out there using brand X may also dislike brand X. I myself (for example) strongly dislike Aztech (extremely poor quality), but I have had some customers who swear by Aztech, haha. I guess one man's meat is another man's poison. As long as it gets the job done, just use whichever brand you're comfortable with.

One thing I do like about Belkin is that if there is a problem, they're quite happy to liaise/work with me to get the problem solved. And by Belkin I mean the local support, not the one that you call to India or some foreign country. If you guys are still having problems, I'm sure Belkin will agree to help you swap a unit (router + adapter) and hopefully that will solve your problem. I do understand that some people don't like going to service center, but I just understand that no product is 100%, hehe.

Anyways, ckboon, if you still have you 7632/4 and want to try and sort it out (especially if Belkin doesn't swap one for you), you're free to contact me. I can't promise you anything, but I will try to help out if I can do anything smile.gif

Man, Belkin should pay me to write press release and customer relation notes, LOL. Just kidding tongue.gif

Cheers,
Kinson.
*




i will pass my 7634 to my friend for testing in this few day to confirm my statement, but the testing cant be accurate as he never do any downloading at night, which i face the issue the day after. as i never faced any issue at night when i was playing game, no disconnecting issue or what soever. just i dont understand why in the day time, i will suddenly disconnected and just show no connection. pressing the connect button gives no help.

will update u guy soon about the testing

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