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> Maxis Wireless Broadband Thread #2, 3G/3.5G Broadband (Wireless Broadband)

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tzarain
post Oct 30 2009, 12:09 PM
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QUOTE(mytown @ Oct 28 2009, 09:28 AM)
thought this would be interesting to ask if anyone else is facing the same problem.

I have been using the weekly package (RM25) from maxis prepaid broadband since 3 weeks ago. Prior to last friday; i was able to connect using the APN: unet and surfing from my pda phone is excellent.

Last friday when i renewed my subscription for another week; i can’t log in at all as it keep on saying the modem disconnect my connection. After checking with maxis customer care, they told me i must change APN to "bbnet". Ok, i done that but still i was not able to connect to internet using my HTC hermes. I have been calling maxis customer care since then and non of them were able to rectify my problems. One strange thing i noted is that if i put the sim card into my usb HSDPA modem, it works flawlessly when surfing from my netbook.

So i called up Maxis broadband care again today. To my surprise; they told me mobile prepaid broadband can only be use in PC by either connecting through a USB HSDPA modem or by using pda phone (or any 3G phone) as a modem. If i wanted to surf internet from pda phone itself, i must use mobile internet package and settings. Did the customer care skrew this up or this is the fact that i missed.

This is really bad as compare with celcom prepaid broadband where there is no issue on this at all. I can put my celcom broadband sim in my pda phone and connect to internet. Can i just check if anyone else is facing the similar problem?

I am currently asking for refund from maxis.
*



i did face similar problems. i'm a hotlink susbscriber with Nokia 6230i and 3G activated and also using unet as APN. Also a maxis BB subs too.
Maxis BB capped, so use my hotlink SIM and put in my B932 Huawei modem then subscribe to 1 day Prepaid BBand. Create another profile in B932 and set APN to bbnet. After finish using Prepaid Broadband, put my SIM back to my phone.

Then cannot surf using my phone with Opera Mini or using built-in WAP browser. Cannot even connect to GPRS.
Called CS and she ask me to deactivate 3G and activate GPRS only. Only then can surf after using MAxis 2G settings.
yesterday, activate 3G back using *136# and use MAxis 3G settings, i can surf back using Opera Mini.

Really weird. looks like the SIM was locked as a PP BB if activated like that. Next time need to use Mobile broadband and not Prepaid broadband. Also need to use unet as APN in my modem too if i subs to Mobile BBand.
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enhoo
post Oct 30 2009, 12:11 PM
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this the speed captured this morning...donno how to explain
anyone

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KKW
post Oct 30 2009, 12:21 PM
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the speed depend on the location..
u try go other location and test it..
for me, when I use at home I only get around 1mpbs to 2mbps..
at my college at cyberjaya I manage get 2mbps and above..
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Yuki Ijuin
post Oct 30 2009, 05:20 PM
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For the ongoing case. I'm still getting 12kbps. Customer Service now spinning the story that my usage increased from 6gb in May to 20gb (in a month) in Sept. I don't even know how is 20gb possible when they cap you after 3gb.

Still doesn't justify denying me my internet when I've paid. When did their fair usage policy say anything about making your internet so slow that it doesn't even work?

Eddie: It seems like they're intent on screwing with me. I intend to screw right back.

Anybody with places I can go to complain about this?
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eddie_al
post Oct 30 2009, 06:16 PM
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QUOTE(enhoo @ Oct 30 2009, 12:11 PM)
this the speed captured this morning...donno how to explain
anyone
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their speedcap is not consistent. their system will put your connection more often into the capped speed (0.06 dl/ul) once you have reached the 3GB quota, but if you are lucky, after a few tries of on/off/reset modem, u might get a connection of an uncapped speed. think of it as connecting via diffrerent ip address, altho how their speedcap mechanism works exactly, i have no idea. from my experiance, some months are easier to repeat this method, while others it is harder.

i use to be able to do this after a few tries, and eventually reached 10GB of usage while doing it. but the next month after that, its hard to repeat the method even when my usage is only 5GB.

btw, im using the huawei black modem, not the USB ones. so those using USB modem might have better and reliable ways to always get uncapped speed more consistently.
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gajah91
post Oct 30 2009, 07:26 PM
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not bad
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jayelleenelial
post Oct 31 2009, 12:36 AM
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i've just purchased my Advanced Lite Youth Maxis Broadband package.....how long should I wait before it gets activated? I bought it like 3 hours ago.
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Yuki Ijuin
post Oct 31 2009, 03:02 AM
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Is there a list of tribunals/comsumer associations that I can contact somewhere around this section? @_@ Search isn't helping me much.
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reoxlee
post Oct 31 2009, 11:56 AM
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Why not use Celcom BB. I use the 384kbps package and have full speed everyday even after I've reached the 5GB quota limit. Because I know how to reset the Celcom BB
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cruxidex
post Oct 31 2009, 08:49 PM
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4more hours~
cant wait to be uncapped again~
currently on 128kbps download capped speed
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samchong87
post Nov 1 2009, 12:20 AM
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Why no people think about trying DIGI BROADBAND?

It is the cheapest mobile broadband in market now plus no contract hook on.

YOu can check it from here.
http://www.digi.com.my/internet/broadband/...comparison.html

If anyone interested to sign up with DIGI please pm me.

THanks!
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ibnuasad
post Nov 1 2009, 12:40 AM
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^ Coverage. A lot of my friends want to use, unfortunately, their area has no Digi 3G coverage.
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cruxidex
post Nov 1 2009, 06:32 AM
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Speedtest after being uncapped~ yeyy new upload & ping record

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HSPA
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mochachoke
post Nov 1 2009, 04:09 PM
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My speed like this because of my modem.....Signal very low and unstable speed.......and i think this Alcatel modem sucks.....tongue.gif
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This post has been edited by mochachoke: Nov 1 2009, 04:10 PM
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wilberpang
post Nov 1 2009, 05:45 PM
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Planning to get one soon but after reading comment here really need to thin twice for Maxis Broadband..
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ibnuasad
post Nov 1 2009, 05:57 PM
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If you don't download games demos, movies trailers, tv shows previews or applications trials then Maxis WBB is for you smile.gif
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mochachoke
post Nov 1 2009, 11:08 PM
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^ive lol'ed by that.....hhaahahaha....
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cruxidex
post Nov 2 2009, 08:40 AM
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New personal record for ping & upload

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location : Plaza Alam Sentral, Shah Alam
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KKW
post Nov 2 2009, 09:19 AM
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wow.. the ping so low?
btw, here my speed at LKW,cyberjaya..
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deathscyther
post Nov 2 2009, 10:53 AM
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last week i contacted maxis coz they didn't auto-charge my credit card for my bill.

just now, someone claimed he's hafik from maxis sms me regarding the direct debit issue.

he asked for my credit card details (card no, exp date, etc). wth? at least call la.. i'll never reveal my cc details via sms!
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