Refer to the e-mail below:

Dear Valued Customer,



Telekom Malaysia Berhad wishes to inform its customers about TM's initiative in combating spam in its Internet Protocol (IP) network to improve our quality of service.

Recently, many anti-spam organizations have blacklisted a large number of IP addresses from TM's network. Due to this many customers have been unable to send emails from their mail server to companies who might be using database from the abovementioned anti-spam organizations.

These spamming activities by a small group have affected a large number of our customers, regardless of the nature of their Internet usage.

Therefore, TM is taking immediate action to address this issue. Effective 3 December 2007, TM will block OUTBOUND Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all out going e-mails from dynamic IP addresses. Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be allowed.

With this implementation, Streamyx customers who have their own mail server will not be able to send e-mails. As an alternative, TM is providing an open relay server for these customers who use dynamic IP addresses. Kindly refer to http://webmail.tm.net.my/info/proxy.html on how to configure your email client in order to utilize the relay server. Alternatively, your e-mail administrators can refer to http://webmail.tm.net.my/info/smtp-proxy.html as a guide to configure your company's email servers.

Please be assured that TM is proactively taking all possible measures to ensure that these spamming activities do not reoccur in the future. We seek your kind co-operation to implement the necessary security measures to protect your computers that are connected to the Internet from any e-mail abuse, virus infection, spyware and malicious code.

For further enquiries and assistance, email us at help@tm.com.my or call TM at 100 and select 'Internet Services'.

About bloody time. And i wish all Malaysian ISPs are tougher on spammers. Disconnect them I say.

Thanks for the heads up.

Did you receive the mail today? So TMNet didn't give any prior notice at all eh. Looks like the webhosts support lines are going to be busy..

but normal user is affected

Only if you're running/going through a personal mail server. That's why we have webmail anyway.
A small price i say. Plus, they'll (probably) enable it once the spam is under control.

This post has been edited by Eoma: Dec 3 2007, 03:42 PM

but my company all using smtp.and POS also using SMTP

Tough luck then.. change to another port?

Anyone can confirm if this is already implemented?

Won't this affect a lot of companies who use streamyx and check their own domain hosted email via smtp using outlook?

I guess if it's true, then internet in Malaysia tomorrow is gonna be with a lot less emails and Web Hosting Providers are going to have a fun time answering calls.

Cheers,
wilfred

i think its not fully emplemented, coz my house still can send e-mail thru smtp.

Maybe this is TMNet's strategy to get all IT departments to scramble and implement all smtp settings before TMNet actually implement the smtp blocking (a week later).... ??

Well, I can confirm it's working as my emails aren't going through. I was wondering what was wrong with my outlook the entire day.

I still don't get how they are going to control spam that way. If everyone uses their smtp relay to send emails, wont the load be heavy on their servers? Let's see how they cope with the additional traffic

My thoughts exactly. If their SMTP Proxy breaks down who am I going to turn to cause usually I can just go check/reset my mail server. Now I have to go change all my outlets e-mail setting because of this...sigh.

BTW their relay server is not working at all. Spammer can change from using port 25 to send e-mail. So what use they block port 25?

Why port 25? Because it's the standard for SMTP.

For a spammer to change from port 25 to say, port 26, the victim mail server needs to listen on port 26 as well. And no one sets up their email servers that way, because it's non-standard!

From now on, all outbound SMTP traffic (outgoing emails) must pass through smtp.streamyx.com and smtp.tm.net.my. No second choice. Here is the solutions for setting up your email client software:-
SETTING UP EMAIL CLIENT FOR SMTP PROXY

Outlook express

1. Start Outlook Express, click the Tools menu at the top of the window and then click Accounts.

2. When the Internet Accounts window opens click on the Mail tab .Click on mail properties

3. Click on the servers tab. Type smtp-proxy.tm.net.my as outgoing mail.

4. In the Outgoing Mail Server window unchecked My server requires authentication.

5. Click Apply, then click OK. Close the Internet Accounts window.


Microsoft outlook 2003

1. Open Microsoft Outlook and and go to Tools - Email Accounts...

2. Click the View or Change existing email accounts option, and click Next.

3. Highlight the type of email accounts you already have configured for Microsoft Outlook

4. Click the Change button. The Internet Email Settings dialog box appears, showing the settings for your existing account. Click the More Settings button.

5. The next Internet Email Settings dialog box appears containing four tabs. Click the Outgoing Server tab. Set outgoing server as smtp-proxy.tm.net.my

6. Unchecked the checkbox for My outgoing server (SMTP) requires authentication.

7. Click OK, then Next, then Finish.


Microsoft outlook 2000

1. Start Outlook 2000 then proceed to Tools > Internet Accounts. In the Internet Accounts window, click on your streamyx/ tm.net.my' account under the Mail tab then select Properties.

2. Select the Servers tab. On this tab make sure the entry for the Outgoing Mail Server is set to smtp-proxy.tm.net.my and that the My server requires authentication box is unchecked

3. Click Apply, then click OK. Close the Internet Accounts window


Mozilla Thunderbird

1. Open Thunderbird Mail. From the Tools menu select Account Settings.

2. At the left pane, select the entry Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings appear on the right.

3. Edit to modify the entry of SMTP server as smtp-proxy.tm.net.my

4. In the User Name box enter your email address.

5. Click the OK button.




Eudora

1. Open Eudora. From the Tools menu, choose Options.

2. Choose Getting Started from the Category list.

3. In the SMTP Server (Outgoing) field, type smtp-proxy.tm.net.my

5. Uncheck the box next to Allow authentication.

6. Click the OK button.

7. Upon sending an email message, a box will appear prompting for the password to send email.

MAC OS X Mail

1. With Mac OS X Mail Client open, from the Mail menu, select Preferences
2. Select the Accounts option at the top of Preferences
3. Click the Plus (+) sign at the bottom of the screen
4. Click on the Account Information tab at the top and enter the following information:

* Account Type: POP
* Description: Email
* E-Mail Address: Your preferred domain email
* Full Name: Your full name
* Incoming Mail Server: Your domain pop server
* User Name: Your Emailadd
* Password: Your password
* SMTP Server: smtp-proxy.tm.net.my

i am not quite understand with this anouncement. As currently i try to using company dynamic ip send mail, still working fine....

For the blood sake!!


TM already send notification email on the day it self but it end up in the BULK mail folder in the Webmail. Not sure why their own mail classified as bulk

It's already implemented, but not fully I guess since I can send direct mail to the remote SMTP server from my house. Anyway my boss having a problem right now sending mail, he's on mobile. Our SMTP server is encrypted using TLS but the TM SMTP Server doesn't support it.

Make me headache 1st when he cannot send out an email while other users have no problem to do so. Finally I remember this announcement. Already send a complaint mail to the TM regarding tis latest 'improvement'. It's work really really well!!! Bravo!!!

Luckily we're managing our mail server by ourself so I can set another alternative port for the SMTP mail. If we're using 3rd party hosting how???


They never really thinking & do a research 1st before implement this, they should think about mobile users, complex mailserver configuration, different2 mail structure etc.


Well they keep the spammer away but in the same time they keep customers away as well.KUDOS@!@@@@

all go thru relay har, means they can trace your email if they want it in the future ;-)

and your password

ok, noob question, it means tat whenever we send mail, it will go through d smtp-proxy.tm.net.my 1st 4 checking then send out 2 respective mail server 2 send out? i've tested, it seems tat my mail like gone after send out...nv reach my inbox..weird..