QUOTE(expertester @ Nov 25 2007, 01:35 PM)
Whoa whoa...chill out dude. Don't be such an aggressive man. It weekend by the way. Thanks for the very detail explanation regarding my post. Yes, no doubt, you make your point there, every single bit. But bear in mind my friend, not every one is very teachie and technical like you. Obvously, the person who ask do go thru all the post here. My advice is simple one but yes not flawless. It still depend on the telephone line wiring. But base on my experience, in my previous home at Kedah, TM net tend to allow streamyx connection even the phone line already more than 5 km. All my neighbour has some bad experience with me, espcially when raining.
No, I wasn't picking on you specifically, you have my apologies if you thought I was!
I was merely pointing out that disconnections with respect to Streamyx may not be all TMNet's fault. It could be bad wiring in your house that affects stability as well. And of course it goes without saying that TMNet shouldn't be installing ADSL services if one's home exceeds, I think, 4km, from the nearest exchange; otherwise it will result in all sorts of problems. But Malaysians are insistent, stubborn and at times, overly optimistic - they insist they want to try it out even though it's not advisable, then when things go wrong, everyone in the world is at fault except themselves, when the problem was "self-created" in the first place.
QUOTE(expertester @ Nov 25 2007, 01:35 PM)
About the price, monthly subscription etc, this information I got from the reseller. I should quote that earlier.
I think I've said many times before, never ever believe 100% what the reseller tells you. Even when you speak to representatives of the company, they will still lie. In Malaysia, selling is more important than what you are selling. After sales service is almost non-existent. All that matters is making more sales. We have a long way to go before we fully embrace the customer service mentality common in the developed world.
QUOTE(expertester @ Nov 25 2007, 01:35 PM)
About the contract, I base on comparing with telekom 2 years and maxis 2 years...and no refund policy. Escpcially telekom, phone line 1 year and streamyx 2 year.
I see. I wasn't aware that all new Streamyx contracts now have a minimum subscription period. I always thought that they only enforced minimum contract periods if you take one of the highly dubious offers which come with low quality, poorly designed made-in-China PoS.
When comparing, I've always said that you need to broaden your horizons a little. You have to take Celcom's Broadband and data only packages into account. You also have to take into account Maxis' Internet2Go offering. These have no minimum contract periods, the hardware can be purchased nowadays for as low as RM400 (and it's infinitely easier to sell off compared to a proprietary Izzi iBurst modem), and their coverage is infinitely better than Izzi's, if true mobility matters to you.
QUOTE(expertester @ Nov 25 2007, 01:35 PM)
Added on November 25, 2007, 1:58 pmAbout the price RM98 etc, as consumer we will think that way. We pay for the hardware too. I was thinking that way too. But look at the brochure. They clearly state that the modems are free....that's the catch. Even, use any marketing sense available, there is no free things like that...but they make it as 'free', which able for them to charge RM98 in the upcoming year.
Streamyx practice the same way too. RM 88 with modem, and contract end after 2 years. After use it for more than 2 years, the cheapo zte modem is mine but still need to pay RM88. No matter they have promotion RM77 with modem or my contract already end.
If the cost of renewal after 12 month subscription will be much lower than RM98, let say even lower than RM66 (RM 50?), thank god. I dearly hope that will happen. But, to be honest, I do not put my hope on this. Sometime, in this practical corporate world...the world is not too idealist as we want.
That in essence, is what I'm voicing my concern about. There is no commitment from them to tell subscribers what they have to pay once the initial 12 month period is up for renewal. Like I said, they can price it high, thus leaving the subscriber no choice but to try to sell off their modems, and mark my words - it isn't going to be easy to sell with such a tiny market
And of course the modems are not free. Only a moron would believe that. All their hardware packages are priced differently. If they were free, every package would be priced the same. Nothing else, nothing, I repeat, nothing, I repeat again, nothing, differs from package to package except for the hardware. If you sign up for IzziPro vis-a-vis the others, you don't get higher speeds. You don't get a bigger mailbox. Nada. Nothing. Zip. Nil. Takde beza
And this is where they commit a very big lie, a big no no, in my books, if you're
sincere about selling anything.
As long as you understand this, it's fine. But people often buy things with both eyes closed. They are seduced by fast speeds, short-skirted girls, easy-repayment-interest-free
scams schemes, etc.
The other lie they are telling is that theirs is a "4G" technology. For those of us in the know, iBurst has been around for many years, and if you do your research on the internet, has "fallen by the wayside" in many countries that have tried them. If the iBurst technology is "4G", I'll jump from the top floor of KLCC tomorrow without a parachute
The official 4G definition by the IEEE is not scheduled until late 2008 at the earliest, according to reports on the web. To be fair to them though, they enclose 4G within quotation marks. Which means that they know they're lying, but they play it safe by enclosing it in quotes. I can also say, ""I am God"" and when challenged, I can then say, "eh not really lar, I am like Him only". This is another ploy to delude users into signing up for what users think is a leading edge service, but which is in fact, a technology which will be quickly obsoleted with the maturity of 3G services, and the introduction of WiMax. Mark my words.
And since we're on the topic of lies, their claim of being able to surf while moving at speeds of up to 100km/h has been put to the test, and it failed miserably, on the experience of one of the posters in this topic.
For me, this is a company full of lies, and is really really desperate for business as time passes. They're now offering an additional 3 months free access with some packages; original, loyal, pioneer-and-therefore-should-be-respected customers
get nothing.
If you wait long enough, when they get more desperate, they'll start throwing even more freebies, hence my advice a couple of posts up about waiting if you are really interested in this service.So, having known all these, do you really want to do business with a company like this? Think long and hard. Even if you were desperate enough, does it justify taking a chance now that all these things are known? Only you can decide, depending on your appetite for risk.QUOTE(dgtel2 @ Nov 25 2007, 02:15 PM)
Basic principle of economics, as the time goes by, the price WILL NEVER decrease.
Ahem...I hope you know this is not true?