it's TMNUT....what other choice do we have ...

Wow! Stunning! Reading through all these mail, it's crystal clear that Malaysians are so satisfied with their current broadband offerings, such that any new service is immediately dismissed as rubbish, EVEN WHEN NOT A SINGLE PERSON WHO HAS ACTUALLY TRIED IT HAS COMPLAINED.

Of course, we need to discount rave reviews of dubious nature...

... but will some *real* Izzy users, please stand up?

well nobody wants to waste money on a company that doesn't have "Credibility" yet., since we are like wasting alot of money on tm's suckass service
so i guess everybody needs extra money to save for the rainy days

apart from that they should provide 30 days demo like maxis then at least people will at least try it out..
where is a forum user by OziBurt, all we want is simple screenshots/ping time/traces to major servers(popular one both local and int)/ but it seems that she/he can't seem to provide it yet, nevermind we all will wait and see

Thanks, Shahjees... but TMNUT = Streamyx? Sorry.. i'm quite new to all these

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Added on July 30, 2007, 1:24 am


low has a good point also... some ppl like myself get rather sceptical especially after reading all the comments from the experts here. And faced with a dilemma for lack of choices. But also understand M'sians get suckered into many empty promises which left us in dumps and wallets dry I guess many inrastructures in our M'sia is still in infancy as a developing nation and we often adopt the "Thy neighbor is always better" outlook. It's good actually - that shows we are not a contented bunch and always strive for better things. Maybe we should give some 'dark horses'a break and give them time to walk their talk...

I'm no political or business campaigner... i promise. Just a working dude making a simple living and trying to save hard-earned $$ by getting a decent, afforable internet connection for work, self improvement and intreraction...

Maybe I'll take one for the community and give this izi darkhorse a try....

This post has been edited by DEC: Jul 30 2007, 01:24 AM

why i never heard of this company?
i better stick with my jaring.

my number 1 question when it comes 2 this new crap is:

CAN I BT AT F1 SPEED 4 THE WHOLE FCKING DAY 24/7?

My friend living in Bandar Sunway is currently using iZZi.... When to his house and check it up the other day... The speed not bad, better than streamyx. Thinking of getting one myself... Too much i'm living in Puchong. Still no coverage... Call them up today... Say they are covering puchong very soon...

yes, please do!! then post your traceroutes and ping results here, along with signal strength/SNRs.

yes, you too!! don't forget to post a review here once you've got your service. I thought I read over here that there's already coverage in Puchong... dunno which part of Puchong though.

Yay. We got two potential users (who, coincidently, are new to LYN forum... "Welcome!!") who might be willing to review the Izzi service for us.

Interesting thread with interesting err...posters. How come there's suddenly an influx of new members who have nothing but good things to say about the service? More shill marketing?

I dunno about you folks, but this thread is beginning to smell rather fishy to me...

BTW, no one has actually suggested what sites to trace route to? Or ping?

Peoploids,

The Izzi website has been updated with their new roadshow venues. Their webdesigners should be tortured to death for not including a plain HTML version of their update instead of pure Flash bitmap, which makes reading the fine print a goddam nightmare....

FAR MORE INTERESTINGLY...

1) They are offering a MONEY-BACK GUARANTEE. The minuscule text reads (I think) "Not happy with Izzi's service? No questions asked refund with the return of '4G' card in good working condition. 7 days 100% refund. 3 months 75% refund. 6 months 50% refund." Purleez someone with a scanning electron microscope verify these figures....

2) There's a signup promotion with chances to win stuff (including a beemer).

...looks like I'm in. Signup by this weekend....

Since much skepticism re: the performance of the service in "real-life-human-being-not-sweet-talking-marketing-employee" hands, CAN ALL FORUM PEOPLOIDS PLEASE COME UP WITH YOUR LIST OF BENCHMARKS/TESTS/LOCATIONS and I will try (TRY-AH!!! NOT PROMISE!! Anyone flame me on this I will f***ing mess you up!!) to get it done and post results.

I'm not such a newbie on this forum, and you can verify my credentials on ancient Jaring newsgroup postings. (geez! noone trusts nobody nomore.....)

Hmm... seems nice... interested, but donno which package is the best... seems that the PRO is the more stable one.. but donno lah ... never try, anyone have try it?, if the service is good maybe i can consider for 1 year contract, as long i can use on my office and home also, but i donno if area ampang / tasik tambahan area are in coverage, jaring SOMA also tak sampai kat tasik ni... but i really interested over the streamyx that kadang2 macam weird je... sewa bulanan talifon pon sampai RM5X... belum masuk streamyx... nampak macam mencekik darah

i think the best one is the one where we can attach an external antenna then we can fix a 15db bi-directional outdoor antenna for super signal boost

If 1k plus2 you can get Celcom 3G datacard with HSPDA 1 year upfront subscription.

UPDATE ON IZZI:

Just came back from their booth at "our home base" Low Yat Plaza, where I found out:

1) Their "no-interest" deal is only using MBf Cards for now, with RHB and HSBC "coming soon". The also mention StanChart and Public Bank some time in the future. This is far from a comprehensive list of popular credit cards.

2) Their supposed-Money Back Guarantee works like this:

A) ALL REFUNDS SUBJECT TO RM180 "ADMINISTRATIVE CHARGES" - This is crapola as the Activation Fee is only RM82.

B) For the "FULL REFUND" as stated above, the CONDITIONS are as follows:
- No coverage at the place of resident(sic) or work place
- Usage of <3Mb of download - Come on-lah!!! How the heck to test a service with less than 3 MB!!
- Return of full set of user Terminals and accessories in working condition (the ONLY reasonable condition, IMHO)

C) For cancellation of subscription between 8 days and 90 days, they refund 9 months subscription (reasonable)

D) For cancellation of subscription between 91 days and 180 days, they refund 6 months subscription (also reasonable).

Tested their bandwidth at Low Yat - got approx 500Kbps (that's kilobits per sec, NOT BYTES) using their IzziPRO desktop terminal. Location was smack centre, Ground Floor, in the middle of an computer/notebook promo. I would imagine quite bad interference, so OK-lah.

The only good news: Both the PCMCIA and the USB models have external antenna connectors. They don't have their own, but say that many third party antennas can be found, some even at Low Yat.

..... BOTTOM LINE: KIV at least until they get their packaging right.

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Added on August 1, 2007, 5:29 pmAND ANOTHER THING.....

With their current packaging, you would supposedly pay RM88, RM98 or RM118 a month to get the PCMCIA, USB or Desktop Terminals respectively. The price difference has to come from the different prices of the User Terminals (UTs).

I would understand if you would have to pay "extra" for a more expensive UT for one or even two years. However, they way they have done things, you would pay extra *FOREVER* for a different terminal, even through the throughput is EXACTLY THE SAME!

What-lah-wei.

This post has been edited by lowkl: Aug 1 2007, 05:29 PM

Sounds like it was a total letdown, from the way you put it. Here are some additional observations.

Firstly, coverage/reception quality of the access devices. They conveniently left out what are "good" and "bad" coverage areas from their original website (it's still active, which in my opinion, is errr...not a good thing from a marketing standpoint). I quote content from the relevant webpage below:



Bottom line if you read carefully - it's highly recommended to place the device next to a window sill; otherwise you won't get good reception which means your surfing experience will be badly affected.

Here's the relevant webpage.. This website may also contain things within it that is not present in the current website; browse at your leisure to see what else has been conveniently left out.

Secondly, the type of antenna used. In fact, all three devices allow the attachment of external antenna. I don't know what connector is in use though, it's too small and the specifications of the cards/devices don't mention antenna connector type. I suspect it could be of the MMCX/MC Card family. It's doubtful that you could use a standard wifi antenna operating at 2.4Ghz to use on these devices which operate on 1.79Ghz, the frequency difference, while small, may be significant enough to negate any improvement in signal reception. Ever wondered why you don't just hook up your spare Astro dish to your wifi device to boost reception? Yes, I know, not a fair comparison, but you get the idea. So, be careful rushing out there to get any antenna hoping it will work with the devices.

Thirdly, they do business through their resellers, not direct with the customer. This makes taking them to whatever tribunal or court difficult if you decide legal action is necessary. The contract is between you and the reseller (typically just an IT shop that makes some "buta" commissions). Therefore the refund process will also travel through the reseller, then onto Izzi for them to process. Too many potential bottlenecks and hurdles, if you ask me; where the process can fail.

Fourthly, the way it was described to me, after a year, the device is all yours. Renewal packages come in a minimum of 3-month periods, that is, their renewal period packages are for 3 months, 6 months, and 12 months if I was told correctly. Therefore, whatever device you end up buying shouldn't affect renewal cost since you already paid for the device; therefore renewal rates must be the same for all three devices. This is unless they're telling untruths again.

Their main selling point and main target market appears to be expatriates, anyone who's rich enough to try and people who are just so desperate that they will try anything having experienced the "greatest" that the alternative broadband providers have to offer. Why? Easy - because you pay your money, you take the device home, you switch it on, and immediately can begin surfing. No need to apply and pay recurring charges for telephone lines, etc.

And people seem to be harping on the point of "they don't throttle P2P at the moment" (search elsewhere in the forum). They have already explicitly stated that they will shape P2P traffic, so it's only a matter of time. They have also specifically stated that they will terminate the services of anyone who is a heavy downloader and/or uploader, although what "heavy" means can only, I suspect, be interpreted in a court of law since the T&Cs are so vague.

Caveat emptor, as I always say to my friends.

time telekom webit, GO Lightspeed Broadband Sdn Bhd,
we have all seen them coming and then going off just as quick ...

look at izzinet package and you know its doomed from day one!

3G still the best.

How so?

And after 4 pages and some rave "real" user experiences, not one single soul has actually posted any latency information

where is OziBurst hiding now? busted!!

LOL. true... true...

Here are some candies for you guys to chew on...

Traceroutes:


ping to next hop:


ping to google.com:


speedtest.net:


These tests were done outdoors, in Puchong, using their PCMCIA card. Signal strength was on the order of "Excellent" (i.e., 80%-100%, according to their utility software). In fact, signal strength was consistently 100% for 90% of the time.

My initial attempt to get connected indoors with the PCMCIA card failed. No coverage... Will need to find a location that's closer to one of their base stations... if only I know where they are!!

Oh!! And I had a great time playing with my car's power windows... wind down window = get connected. wind up window = no connection. Looks like tinted windows are a no-no. There goes the mobility function....

I also wanna point out that they're using PPPoE for user authentication. So, a dialer needs to be configured on the PC.

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Added on August 3, 2007, 12:48 am
seriously, you expecting him to come back here with a posting, after all the humiliation he suffered?

Chances are, he's probably resurrected himself and going by another username already. hehe

Oh whatever..

This post has been edited by husagi: Aug 3 2007, 12:48 AM