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> Streamyx bill now combined with TM bill, subjected to 5% service charge ?

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socratesman
post Jun 22 2007, 07:22 PM
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One week ago I received my streamyx bill. It came with a TM brochure announcing that starting July 2007, TM and Streamyx bill will be combined.

I have a bad feeling streamyx will now be subjected to 5% service charge!!
So with the new single bill my 1Mbps package costs,
RM88/mth ---> RM92.40 (after 5% service charge) mad.gif

QUOTE(http://www.tm.net.my/tmnet2006/contents/products-services/products.cfm?prodID=50&pgID=502&type=1)
Important Notice!
All Internet charges will be included in one single bill 'Bil Telefon & Multimedia', which will be issued by TM (inclusive of telephone charges, Streamyx charges and others) effective from 1st June 2007.


Anyone here already under this single bill implemetation?
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charlieoscardelta
post Jun 22 2007, 08:05 PM
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Yea...mine is already under this. I din really think about the service charge thingy...nw must go back n look.
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Xybirium
post Jun 22 2007, 08:12 PM
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What if the phone line and streamyx are under different name?
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radioactive
post Jun 22 2007, 08:45 PM
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crap....every month suck rm66 still not enuff....still want 5% tax from me
they cut the cost of one extra envelope and a cost of printing a separate bill
in return get to charge customer 5% tax.
now gotta wait for my next month's bill to come

i'd say the TM billing department has the smartest @sses in TM.

maybe i shud re-register my streamyx under different name...then they might have to send different bills....TM...im gonna suck every cent i could from you mad.gif

This post has been edited by radioactive: Jun 22 2007, 08:48 PM
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jtcs87
post Jun 22 2007, 09:08 PM
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yaya... I oso get tat notice adi... Damm clever la TM.... Alwayz sux the money from us & providing the sux services to us....
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adriankhoo153
post Jun 23 2007, 12:29 PM
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Patut la...They charge mr Rm68.20 for my RM66 package.. Was wondering why is my bill Rm68.20
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seveneleven
post Jun 23 2007, 12:43 PM
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Damn. Feels good I downgraded to 66 package last week.
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dgtel2
post Jun 23 2007, 03:04 PM
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another TM dirty marketing strategy... their main target is to get every single sen from customer... feel so sorry to Streamyx users...
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adrian0229
post Jun 23 2007, 03:12 PM
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u r not streamyx user?
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socratesman
post Jun 23 2007, 03:59 PM
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QUOTE(Xybirium @ Jun 22 2007, 08:12 PM)
What if the phone line and streamyx are under different name?
*


That's my case. Father owns the landline, I own the Streamyx. Nevertheless according to the notice they're going to combine it next month.

Added on June 23, 2007, 4:05 pm
QUOTE(radioactive @ Jun 22 2007, 08:45 PM)
they cut the cost of one extra envelope and a cost of printing a separate bill
in return get to charge customer 5% tax.
*


That's GLC double whammy for ya.....cut operating cost + increase charges = rapid increase in profits. ph34r.gif

seriously if they can provide a decent connection and latency I have no qualms over the 5% charge.

This post has been edited by socratesman: Jun 23 2007, 04:05 PM
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Xybirium
post Jun 24 2007, 08:51 AM
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QUOTE(socratesman @ Jun 23 2007, 03:59 PM)
That's my case. Father owns the landline, I own the Streamyx. Nevertheless according to the notice they're going to combine it next month.


Exactly my case. I haven't seen any notice yet.
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hamtarox
post Jun 24 2007, 09:37 AM
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GOVERMENT company wat can we do?they can walk like crab....(all chinese will know wat it mean)anyway to complaint about monopoly ?
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charlieoscardelta
post Jun 24 2007, 10:28 PM
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If I'm not mistaken, it doesn't matter whether separate owner for line and broadband as long as number is the same, TM will combine the bill.
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alloh
post Jun 24 2007, 11:52 PM
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vincent09
post Jun 27 2007, 02:45 PM
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What the "tuuu" for that 5% service charge? What service for that? Service for combine the 2 bill?
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alextee1881
post Jun 27 2007, 05:15 PM
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QUOTE(alloh @ Jun 24 2007, 11:52 PM)
Again Malaysia Boleh .....
All of malaysian... Pilihan Raya is coming... it is all about you to voute with smart.
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BN will only getting lesser majority in parliament seat only. vmad.gif
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rayfoo
post Jun 28 2007, 09:29 AM
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just got my phone bill , it didnt come with my streamyx bill
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kitsuna
post Jun 28 2007, 09:47 AM
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the combine bill will only be available starting on 1st July 2007 >,>
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slepth
post Jun 28 2007, 10:46 AM
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So, what will happen to those that have streamyx and somehow managed to cancel their landlines? Wont that make tmnet puzzled?
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WaCKy-Angel
post Jun 28 2007, 11:00 AM
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hmm didnt think about the service charge b4....

can we do something about it?
anybody wanna go complaint?
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