Broadband provider
ISP/package: Streamyx Basic package RM44
Location:Taman Sri Subang
Have you called your ISP's helpline?: Yes, n they r giving me useless advice

Personal equipment
Modem: ADSL USB DSL 206U (Aztech)
Router:
Firewall used: Windows original firewall

Problem details
First occurence of problem: i got disconnected since last few weeks ago. I went to call the streamyx cust service, but they r giving me useless advice such as go find ur technician or find the 1 who register streamyx for me. the technician asked me to call the cust service. What kind of service is that?
Problem frequency: Always got disconnected during using MSN Messenger, disconnected after a dota game in SMM Dota server. Downloads always stop during half way downloading. The internet speed damn slow like 56k..
Problem description: Always got disconnected frequenly. now even can disconnect at lease once in 5 mins time. i need help fast.. if not ppl will report me 2 the banlist 2 ban me.. plssss... anyone???? i think this not only happened to me, mabby other users also having this prob.. sucks streamyx



Sorry if i reposted the same topic. Sorry for any inconvience.



[img=http://img143.imageshack.us/img143/7947/asdtdrfcg9.th.jpg]
[img=http://img167.imageshack.us/img167/5968/rytujio8.th.jpg]

izit this 1? i guess is lo.. can anyone help me fix the dc thingy off? pls..

This post has been edited by evolution120: Jun 8 2007, 07:08 PM

try refer here...
http://forum.lowyat.net/topic/222851

i dun get it wht does the topic means and all those terms that he listed in there...

i think ur TM LINE having problem..try call them at 100.. do u hear any buzzing sound when u call by using the no?? i think ur phone line having prob

Try temporary dun use d splitter and get connect and c how? I had this problem earlier and found the splitter problem

means u need to check your snr margin result,
some of dc problem come from poor snr margin

no buzzing sound comming out from my hse tel.

---

Added on June 7, 2007, 5:22 pmwhich spliter do u mean? i have 3 spliters in my hse.. 2 is the phone there n 1 is my modem there...

how to check the snr margin??

This post has been edited by evolution120: Jun 7 2007, 05:22 PM

try not to use splitter or any filter..direct line from phone line to modem..try 1st

still the same, keep on disconnect...

DSL blinking o not?Check SNR margin by logging into ur adsl modem

nope, the adsl light is not blinking.. it is stable..

the snr margin izit this 1?

****************************USB DSL TEST GUI***************************
********************************************************************************
* DSL GUI Version : 1.09
* Driver Version : A.2
* Hardware Version : 500B
* Firmware Version : 43E2EA3A
* Operating System: Whistler build: 2600
* Number of Processor : 1
* Processor Architecture : INTEL
* Processor Level : 15
* Processor Model : 5
* Processor Stepping : 19
* Memory Usage : 51%
* Total Physical Memory : 804769792
* Available Physical Memory : 393949184
* Total Virtual Memory : 2147352576
* Available Virtual Memory : 2112851968
* Start Time : Thursday, June 7, 2007 17:52
********************************************************************************
********************************************************************************

DSL TEST CONFIGURATION

INTERFACE TEST CONFIGURATION :
TEST : ENABLED

MODEM TEST CONFIGURATION :
TEST : ENABLED
EXPECTED DSL MODE : G.DMT
DATA MODE TIMEOUT : 60
VPI : 0
VCI : 35

LINE TEST CONFIGURATION :
TEST : DISABLED
OAM_VPI : 0
OAM_VCI : 0
NUMBER OF CELLS TO SEND : 0
OAM LOOPBACK TYPE : F5E2E

NETWORK TEST CONFIGURATION :
TEST : DISABLED
EXPECTED DRIVER TYPE : WAN
EXPECTED ENCAPSULATION : BRIDGE_LLC

********************************************************************************
********************************************************************************

DSL TEST RESULTS

1 - INTERFACE TEST RESULTS :
The interface test is passed

2 - MODEM TEST RESULTS :
MODEM test is requested but is not done yet

3 - LINE TEST RESULTS :
LINE test is not requested

4 - NETWORK TEST RESULTS :
Network test is not requested

********************************************************************************
********************************************************************************

CMV CONFIGURATION

1 - DIAG02 : 0
2 - DIAG03 : 0
3 - DIAG22 : 0
4 - DIAG23 : 1
5 - DIAG25 : 26
6 - DIAG47 : 0
7 - DIAG49 : 1A
8 - DIAG51 : 3C0936
9 - DIAG52 : 3C0C72
10 - DIAG53 : 0
11 - DIAG54 : 0
12 - INFO10 : 43E2EA3A
13 - INFO08 : 1C
14 - INFO14 : 0
15 - OPTN00 : 8002C444
16 - OPTN02 : 0
17 - OPTN04 : 0
17 - OPTN07 : 0
18 - PSDM01 : 23E77
19 - RATE00 : 200010
20 - STAT00 : 82208210

********************************************************************************
********************************************************************************

I think we're in the same boat TS.
Me in Ampang.
Maybe server to Ampang having 'a suxx condition'?

nah.. i guess is the is the wire to the ISP having problems? bt if relly this, most of the streamyx users having same prob v us rite? bt not wor.. jz very few ppl having this prob.. damn it.. i starting 2 feel annoying...

Nope, not this

Last time i have this dc within 10 min problems. I call to 1300889515 and make report. I report many times and finally some one from tmnet in putrajaya call me and they fix it. Just make sure the adsl light is not blinking everytime u dc. Then u can call to 1300889515 and report it. Even they ask many thing, u just need keep saying yeah...i have done b4. then they will open report for u. Maybe u need to complaint many times. they r not good problem solver

Mine.

Broadband provider
ISP/package: Streamyx Basic package RM66
Location:Kosas, Ampang

Personal equipment
Modem: ADSL USB DSL 500T
Router:
Firewall used: Windows original firewall



Me annoyed too.
Surfing so slow.
Cannot play online games.

Me using ADSL router.
You guys know the "http://192.168./" thingy.
Choosing either Bridge or PPPoE.
Currently web page cannot even load with PPPoE.
With Bridge, can but comes and goes...the blinking crap

It has been nearly three(3) days now.
Damn TMnut.
For god sake, if you can't give good service to users...let others manage lah

This post has been edited by Raikkonen: Jun 8 2007, 09:08 AM

I guess it's the TMnut server to Ampang.
Ikut hati wish to maki-hamun TMnut saja.
Bad service.

check ur snr margin 1st.. if lower than 10db should call up ISP provider =)..

fixed ady..