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Streamyx Streamyx and P2P - Take A Look Before You Speak

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TSrewlie
post Feb 10 2007, 02:03 AM, updated 19y ago

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Well, situation is getting more complicated, so I will reply unofficially, dont ask who am I, I will not answer that question.

1. P2P Traffic Shaping - The UNLIMITED terms come to unlimited hours you online, unlimited download, download as may as you can, but when it comes the network stability, for company sake, tmnet have to do that, tmnet shape the traffic, not BLOCK it, multi-million voip company, other small provider, starts complaining on unstable data transfer thru tmnet backbone, fair and square, tmnet shape the speed on p2p since most of you keep it to the maximum for downloading porns and dvdrip, tmnet own the network, not you, so tmnet are the one whose responsible to keep it stable, what happen if tmnet remove the throttle one day?? the network will down, and who will scream on the phone when they cannot connect and receive error 678/676 ?? YOU!!

2. Wanna switch?? Think twice on their terms and condition, limited data transfer per month and monitored log on your connection, take a look more deeper into that t&c, dont you notice that they will take a law action against you if they find out that you doing something illegal on their network??


3. Most of you keep comparing tmnet with other isp, the often will be singnet, wahhh 10mb, so fast lor, but do you still remember that you can get caught and throw into jail for downloading something illegal?? dvdrip?? windows ?? microsoft software ?? tell me how many of you are downloading linux distros everyday?? Dont want to get you confuse, but just take a look into singnet simple t&c, notice that every action will get charged, and note that they dont stated that you will get caught using their high speed broadband to download illegal things, but their gov do, but do our gov??

4. Ahh you want to joint and open up your own ISP, one day when your network has been fully utilized by p2p users at the maximum speed, tell me what will you do to keep your network stable?? I will give you a list :

1. Limit their download to certain GB per month
2. Drop their connection
3. Stop future subscription
4. Limit the bandwidth on certain protocol

At last, you network will fail, not worth all the investment.

5. Let say tmnet cooperate with gov ( just like sg ) and all those giant IT companies like microsoft, norton, ea.com and open up the your connection log, guess how many of you will go to jail for downloading illegal things?? but do tmnet and our gov??

6. Most of you, when calling to the call center and scream on your connection problem, slow, frequent disconnection, got error connecting, have you check on your side?? How many of you know this :

6.1 New house and apartments build by the developer nowadays is equipped with parallel-ready line, do you notice it with that nicely build phone socket inside the wall?? Most of you did not, then you install Streamyx, after some time period when the signal goes weaker because of the parallel, your connection will drop, you call up and scream you got disconnected like crazy! Furthermore, you install your alarm also on the same line to save budget! Malaysian, pay less for the best!

6.2 Error 718 - how many of you know that this is the error generated when your dialer is allready corrupted ??

6.3 You are using router mode connection and when you cannot connect, you call up and then the agents ask you to disable the router mode connection and use manual connection,why?? Can you see the error generated inside the router?? When the agents trace the line status and it return UP, they will advise you to use manual connection to see what is the error code, but how many of you know how to?? Frankly, malaysian are illiterate but too proud to admit their weakness, use router mode connection but dunno how to troubleshoot when problem occurs, so how come??

6.4 How many of you know what is spyware and it's function?? How they get into your PC?? Spyware sucks all the bandwidth available for them to transmit the data you input so that they can transfer all available info to their server, they get inside via your cookies when you surf on porn and warez site! And after that, you call up and scream your connection is very slow, without even knowing that you are infected, and one more funny thing, you browse to your favourite site, and you cannot go in, timeout, you call up and scream cannot browse, without even pinging the site and do traceroute, ahh yes it happens, how many of you know how to traceroute in windows??

7. The last one, the hottest topic, inviting other players to come in and do business. You keep on saying tmnet monopoly everything and can do whateva it wants, so that's why you want other players to come in and fulfill your needs, oh yes unlimited everything, but can you act not that super dumb and think, who was actually start the bandwidth shaping?? the overseas isp rite?? then who actually you hope to come in and give you unlimited everything?? isp from mars??

That's for now, you malaysian are still lucky.

This post has been edited by rewlie: Feb 10 2007, 02:05 AM
neutro
post Feb 10 2007, 02:14 AM

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Nicely put..

Consumers are cheated by TmNet unlimited package... If TmNet could not provide unlimited connection or bandwidth.. just scrap all the packages and create new ones... and create more expensive package for heavy downloaders. I bet most of the heavy downloaders would not mind pay extra for unlimited bandwidth transfer.. If you could not provide do not promise or use misleading tactics to gain more subscribers..

This post has been edited by neutro: Feb 10 2007, 02:14 AM
Jimbitz
post Feb 10 2007, 02:17 AM

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QUOTE(rewlie @ Feb 10 2007, 02:03 AM)
6.4 How many of you know what is spyware and it's function?? How they get into your PC?? Spyware sucks all the bandwidth available for them to transmit the data you input so that they can transfer all available info to their server, they get inside via your cookies when you surf on porn and warez site! And after that, you call up and scream your connection is very slow, without even knowing that you are infected, and one more funny thing, you browse to your favourite site, and you cannot go in, timeout, you call up and scream cannot browse, without even pinging the site and do traceroute, ahh yes it happens, how many of you know how to traceroute in windows??
*
maybe I'm wrong here.. but if I'm not mistaken, we can't do traceroute like we used to during dial up days..
most probably TMnet/other ISP block it.. no?

edit: I guess I got it wrong after all.. just managed to traceroute to www.yahoo.com tongue.gif

This post has been edited by Jimbitz: Feb 10 2007, 02:20 AM
TSrewlie
post Feb 10 2007, 02:19 AM

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QUOTE(kunyit_kampung @ Feb 10 2007, 02:08 AM)
yeah tmnut still da worst isp ever.........da most stupid isp in da world
*
stupid with no point?? heh speachless cool2.gif


Added on February 10, 2007, 2:20 am
QUOTE(Jimbitz @ Feb 10 2007, 02:17 AM)
maybe I'm wrong here.. but if I'm not mistaken, we can't do traceroute like we used to during dial up days..
most probably TMnet/other ISP block it.. no?
*
No we dont


Added on February 10, 2007, 2:24 am
QUOTE(neutro @ Feb 10 2007, 02:14 AM)
Nicely put..

Consumers are cheated by TmNet unlimited package...  If TmNet could not provide unlimited connection or bandwidth.. just scrap all the packages and create new ones... and create more expensive package for heavy downloaders. I bet most of the heavy downloaders would not mind pay extra for unlimited bandwidth transfer.. If you could not provide do not promise or use misleading tactics to gain more subscribers..
*
Do we implement xGB per month?? Can you see it on your bill?? Than go for 2MB Enterprise package, can you see any Enterprise or Corporate acc holder complaining on the bandwidth?? You want it right, so we have it.


This post has been edited by rewlie: Feb 10 2007, 02:24 AM
Jimbitz
post Feb 10 2007, 02:27 AM

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QUOTE

Added on February 10, 2007, 2:20 am

No we dont
*
erm.. who are we? smile.gif

anyway, I just can't do the traceroute to some other sites (google,lowyat), that's why I'm a bit skeptic earlier..
TSrewlie
post Feb 10 2007, 02:32 AM

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QUOTE(Jimbitz @ Feb 10 2007, 02:27 AM)
erm.. who are wesmile.gif

anyway, I just can't do the traceroute to some other sites (google,lowyat), that's why I'm a bit skeptic earlier..
*
C:\Documents and Settings\Rew>tracert www.google.com

Tracing route to www.l.google.com [64.233.189.104]
over a maximum of 30 hops:

1 228 ms 219 ms 220 ms 10.221.1.174
2 199 ms 219 ms 219 ms 10.221.1.197
3 178 ms 200 ms 199 ms tm.net.my [219.93.152.1]
4 176 ms 199 ms 199 ms 219.93.153.49
5 179 ms 198 ms 200 ms 210.187.132.50
6 180 ms 199 ms 199 ms brf-odsy02-srp1-0.tm.net.my [210.187.135.2]
7 176 ms 199 ms 200 ms 210.187.142.1
8 178 ms 199 ms 199 ms 219.93.174.147
9 277 ms 219 ms 199 ms 219.93.151.226
10 378 ms 399 ms 379 ms 203.106.249.154
11 378 ms 379 ms 379 ms 219.94.9.10
12 358 ms 394 ms 657 ms hk-in-f104.google.com [64.233.189.104]

Trace complete.

C:\Documents and Settings\Rew>tracert lowyat.net

Tracing route to lowyat.net [202.190.197.144]
over a maximum of 30 hops:

1 212 ms 219 ms 219 ms 10.221.1.174
2 198 ms 219 ms 239 ms 10.221.1.197
3 178 ms 199 ms 199 ms tm.net.my [219.93.152.1]
4 176 ms 199 ms 199 ms 219.93.153.49
5 177 ms 199 ms 199 ms 210.187.132.50
6 177 ms 199 ms 199 ms brf-odsy01-srp1-0.tm.net.my [210.187.135.1]
7 177 ms 200 ms 198 ms 210.187.143.1
8 295 ms 199 ms 199 ms 219.93.182.232
9 177 ms 199 ms 199 ms 202.71.100.9
10 177 ms 199 ms 199 ms 202.75.52.3
11 177 ms 199 ms 199 ms 218.100.22.243
12 177 ms 199 ms 199 ms 218.100.22.34
13 178 ms 199 ms 199 ms ge3-0.jsr4.jaring.my [161.142.173.10]
14 177 ms 200 ms 198 ms www.lowyat.net [202.190.197.144]

Trace complete.

I have allready answer, I will never answer who are "we" actually.

Jimbitz
post Feb 10 2007, 02:45 AM

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QUOTE
tracert www.google.com

Tracing route to www.l.google.com [64.233.189.104]
over a maximum of 30 hops:

  1    *        *        *    Request timed out.
  2    *        *        *    Request timed out.
  3    *        *        *    Request timed out.
  4
meh.. maybe it's just me then.. tongue.gif

edit: I just found out I have a program blocking the google traceroute.. laugh.gif I wonder why it behave that way..

This post has been edited by Jimbitz: Feb 10 2007, 02:49 AM
kimhoong
post Feb 10 2007, 02:46 AM

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So, you, personally or otherwise, ADMIT that TM doesn't fulfill the big tag UNLIMITED DOWNLOADS, am I right?

I do agree with you that p2p is really dragging down the bandwidth and so and so but the main problem is that TM never put this in their mind, at least not when I subscribe to them, and start all those hyped tags, UNLIMITED this and that...

I understand that some parties like corporate sectors are affected with this, but there is another solution other than throttling, or shaping OUR bandwidth (we pay for it). May I suggest that TM can actually subscribe another line/bandwidth and make it exclusively to those corporate sectors and leave the old to home users like us... OR, upgrade the bandwidth but throttle or shape it so that we still enjoy our "normal" p2p bandwidth as if we are still subscribing to the old package (eg 512Kbps or 1Mbps).

Legal issues regarding p2p? Talk to the government directly. It will stop p2p once and for all, but I do not guarantee TM's business will be as good as now.

~ just my own opinion with no offensive intentions icon_rolleyes.gif

This post has been edited by kimhoong: Feb 10 2007, 02:49 AM
szech
post Feb 10 2007, 03:08 AM

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If there is a competition in broadband provider, tmnet surely will upgrade its infrastructure. The problems with tmnet is monopoly and it is a GLC.
TSrewlie
post Feb 10 2007, 03:08 AM

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QUOTE(kimhoong @ Feb 10 2007, 02:46 AM)
So, you, personally or otherwise, ADMIT that TM doesn't fulfill the big tag UNLIMITED DOWNLOADS, am I right?

I do agree with you that p2p is really dragging down the bandwidth and so and so but the main problem is that TM never put this in their mind, at least not when I subscribe to them, and start all those hyped tags, UNLIMITED this and that...

I understand that some parties like corporate sectors are affected with this, but there is another solution other than throttling, or shaping OUR bandwidth (we pay for it). May I suggest that TM can actually subscribe another line/bandwidth and make it exclusively to those corporate sectors and leave the old to home users like us... OR, upgrade the bandwidth but throttle or shape it so that we still enjoy our "normal" p2p bandwidth as if we are still subscribing to the old package (eg 512Kbps or 1Mbps).

Legal issues regarding p2p? Talk to the government directly. It will stop p2p once and for all, but I do not guarantee TM's business will be as good as now.

~ just my own opinion with no offensive intentions icon_rolleyes.gif
*
No offence also smile.gif

1. Your bandwidth is still unlimited, dont get confuse, we shape the bandwidth on p2p only, but it is still allocated in 1mb, it will go to other protocol such as http,ftp, we dont "cut" your bandwidth. For 1mb package, it has been upgraded stage by stage to 1.5mb

2. Get a separate line/backbone/cable for p2p needs?? Believe me your acc activation fee will not be rm75 anymore, and business minded board of directors surely will reject that, furthermore it's more towards illegal things.

3. Look at singnet, did they fail ??

This post has been edited by rewlie: Feb 10 2007, 03:09 AM
l0k0
post Feb 10 2007, 03:11 AM

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Since you're in a helpful mood, can you comment on this thread?

http://forum.lowyat.net/topic/410188
TSrewlie
post Feb 10 2007, 03:15 AM

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QUOTE(szech @ Feb 10 2007, 03:08 AM)
If there is a competition in broadband provider, tmnet surely will upgrade its infrastructure. The problems with tmnet is monopoly and it is a GLC.
*
Can, one Huawei DSLAM card with 16 port cost more than rm10k, so :

rm88 x 16 = 1408

need about a year to recover the cost, not include maintenance, you can suggest to buy cisco card to be installed on every DSLAM, but will malaysian pay more?? rm88 wallah so expensive maa, aiyo malaysian.. that's not include cable installation either copper of fibre to the DSLAM and drop point..

szech
post Feb 10 2007, 03:26 AM

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Just an example, b4 there is AirAsia, u couldnt imagine flying with MAS as low as RM10, but now look how MAS starts lowering its price. Dont talk about how to pay for your equipment, that the companys problem. The point here is that if u have a good management, u can do anything.
Furthermore, the customers always right, but it seems in M'sia, only the government(tmnet) is right.

This post has been edited by szech: Feb 10 2007, 03:33 AM
TSrewlie
post Feb 10 2007, 03:27 AM

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Oh yeah, than what is the meaning of good management if i'm being selfish to the company then?? good management means company problem, my problem also, and now you said "that is company problem"?? heh rm10, plus tax blah blah, plus oil subsidi, how much?? Hihi, you just simply judge the book by it's cover, take a glance look at singnet t&c, fast speed, but do they allow you to do networking on single connection?? NO THEY DONT!

This post has been edited by rewlie: Feb 10 2007, 03:35 AM
JoshLim
post Feb 10 2007, 03:33 AM

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A point by point rebuttal to rewlie.

A note to the other forum users: I'm on the same side as you, but I think we can muster a better response than "tmnet sucks", and actually attack the weakness in his
reasoning. We are smarter than this.


1. TMNet knew of P2P many years ago. Its your job as an ISP to keep abreast of trends. As companies, you have to evolve. Music company customers not buying CDs anymore? Start selling digital downloads. ISP companies customers suddenly using a lot more bandwidth? Upgrade your network capacity.

2. Whoever you are - are you suggesting that you are threatening to sue users who switch to other service providers? Are you sure you really want to say this? No wonder you don't dare reveal who you are.

3. Same point as above. And, what else can we compare TMNet to if not other ISPs, nearby to us geographically? Should we compare to ISPs third world, war-torn countries? Which company exactly should we compare TMNet to? We are 11% below the worldwide average for national broadband penetration.

4. Sure, we can't all be that smart to start our own ISP. But hey, I would never promise something I can't deliver. Remember, if 30% of users can use 80% of your bandwidth, you are definitely running under capacity. That means, less than half your users can use 100% of all your bandwidth. That's selling what you don't have.

5. You are using dubious threats again, with no substantiation. Are you really sure you want to say this?

6. Problems on user end only account for 30% of issues. What about doing a better job with the other 70%?

btw, as for 6.2 - Can I find that out what Error 718 means on the TMNet website? Why can't I find a decent troubleshooting guide on the site?

7. Your reasoning is specious. More players mean more people to service more customers. The reason why TMNet is shaping traffic is because they are selling more than they have - new ISPs are unlikely to face the same problem too soon. Maybe in 2-3 years time.

Opening up the market would result in greater competition, and an arms race to provide better service. This way, consumers will subscribe to the best ISP at any given time - and switch as soon as it gets worse. Companies that don't provide decent service can die for all I care.

Lowyat.net users - I'm quite sure a lot of you know how to trace this guy's IP and geolocate him. I think a lot of us would like to know who it is.
TSrewlie
post Feb 10 2007, 03:41 AM

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QUOTE(JoshLim @ Feb 10 2007, 03:33 AM)
A point by point rebuttal to rewlie.

A note to the other forum users: I'm on the same side as you, but I think we can muster a better response than "tmnet sucks", and actually attack the weakness in his
reasoning. We are smarter than this.
1. TMNet knew of P2P many years ago. Its your job as an ISP to keep abreast of trends. As companies, you have to evolve. Music company customers not buying CDs anymore? Start selling digital downloads. ISP companies customers suddenly using a lot more bandwidth? Upgrade your network capacity.

2. Whoever you are - are you suggesting that you are threatening to sue users who switch to other service providers? Are you sure you really want to say this? No wonder you don't dare reveal who you are.

3. Same point as above. And, what else can we compare TMNet to if not other ISPs, nearby to us geographically? Should we compare to ISPs third world, war-torn countries? Which company exactly should we compare TMNet to? We are 11% below the worldwide average for national broadband penetration.

4. Sure, we can't all be that smart to start our own ISP. But hey, I would never promise something I can't deliver. Remember, if 30% of users can use 80% of your bandwidth, you are definitely running under capacity. That means, less than half your users can use 100% of all your bandwidth. That's selling what you don't have.

5. You are using dubious threats again, with no substantiation. Are you really sure you want to say this?

6. Problems on user end only account for 30% of issues. What about doing a better job with the other 70%?

btw, as for 6.2 - Can I find that out what Error 718 means on the TMNet website? Why can't I find a decent troubleshooting guide on the site?

7. Your reasoning is specious. More players mean more people to service more customers. The reason why TMNet is shaping traffic is because they are selling more than they have - new ISPs are unlikely to face the same problem too soon. Maybe in 2-3 years time.

Opening up the market would result in greater competition, and an arms race to provide better service.  This way, consumers will subscribe to the best ISP at any given time - and switch as soon as it gets worse. Companies that don't provide decent service can die for all I care.

Lowyat.net users - I'm quite sure a lot of you know how to trace this guy's IP and geolocate him. I think a lot of us would like to know who it is.
*
1. Pay more, than we can install cisco card on each dslam.

2. Sueing?? You miss my point

3. Start your own isp and we'll see smile.gif

4. Geolocate?? In your dreams, i'm 3G tongue.gif
szech
post Feb 10 2007, 03:43 AM

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QUOTE(rewlie @ Feb 10 2007, 03:15 AM)
Can, one Huawei DSLAM card with 16 port cost more than rm10k, so :

rm88 x 16 = 1408

need about a year to recover the cost, not include maintenance, you can suggest to buy cisco card to be installed on every DSLAM, but will malaysian pay more?? rm88 wallah so expensive maa, aiyo malaysian.. that's not include cable installation either copper of fibre to the DSLAM and drop point..
*
dun talk about maintaining the card as if so hard to imply, requires so damn much manpower and needs to be pampered everyday. what kind of maintenance are you talking about really? if u impose the problem of maintenance your facility to us, the customers, then forget about venturing into tech business. The bottom line is, we don't want to hear the problems. We want solution
JoshLim
post Feb 10 2007, 03:44 AM

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1. How can we pay more when the option is not there? Btw, TMNet made over RM600 million in profit last year. Any plans to reinvest it in better facilities?

2. Illegal activity is not for the ISP to enforce - it is for the MCMC, KTAK or the relevant government organization.

3. Sure. We just might.

4. Sepandai pandai tupai melompat...

5,6,7. Nothing to say? Aww...

This post has been edited by JoshLim: Feb 10 2007, 03:45 AM
TSrewlie
post Feb 10 2007, 03:49 AM

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QUOTE(szech @ Feb 10 2007, 03:43 AM)
dun talk about maintaining the card as if so hard to imply, requires so damn much manpower and needs to be pampered everyday. what kind of maintenance are you talking about really? if u  impose the problem of maintenance your facility to us, the customers, then forget about venturing into tech business. The bottom line is, we don't want to hear the problems. We want solution
*
Then i'll propose with more expensive package after this, on the next meeting, so that they can buy more expensive card.


Added on February 10, 2007, 3:52 am
QUOTE(JoshLim @ Feb 10 2007, 03:44 AM)
1. How can we pay more when the option is not there? Btw, TMNet made over RM600 million in profit last year. Any plans to reinvest it in better facilities?

2. Illegal activity is not for the ISP to enforce - it is for the MCMC, KTAK or the relevant government organization.

3. Sure. We just might.

4. Sepandai pandai tupai melompat...

5,6,7. Nothing to say? Aww...
*
No point replying to clueless post, do it and we'll see, action speaks louder than words, dont act super dumb, MCMC cooperate with tmnet, do you think we operate standalone??


This post has been edited by rewlie: Feb 10 2007, 03:52 AM
Ahmike
post Feb 10 2007, 03:53 AM

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rewlie r u ?

TMNET
TTDI, Selangor MY
Technical Support Exec

This post has been edited by Ahmike: Feb 10 2007, 03:54 AM

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