true..i agree with NSR bout this..if the hppc been use for more than 1 year i guess there is no way to get new cable..even buy a TV oso got only 1yr waranty...zzzzz..

But didnt this cable is stronger rather than the original?..if it broke in 1yr already then im gonna have to becareful too ...

dun worry~
my hppc also broke ard 6months after got it but able 2 repair it but d repair cost not cheap la~

This post has been edited by cheeann: Jul 15 2009, 06:47 PM

Hmm i guess NSR have mistaken my point. Im asking the metal clamp in the cable got stuck to the spark plugs which is very bad quality for a expensive cable. But anyway i just need to place bac the metal clamp to the cable, tats all. So y does placing bac the cable need RM40.

From what i c there is no need for any wiring or new material. So im asking for that explaination.

Even if u buy a computer from a shop that is not need for replacement parts they wont charge you anything.

Thats what we call after sales service.

Dear Bro Torniquet,
actually i under calculate the postage which is suppose rm30 bkoz: send to factory rm10, factory send to me (reverse charge) rm10 and i send to u rm10.
supposely offer to u is RM50. but ... no problem RM40.
to repair a cable need an experience labour. time spending to repair and check per cable = about 20 mins. its not about the clamp so easy. the old clamp has to dispose and replace with a new clamp. according to the factory they r using a machine which cost more than 5 figures.
today last day offer for u. start from tmr price is rm70.
fyi the factory do not entertain for repair or even sell 1 cable. u know why they can do for me?

Bestest regards,
Ron

Hmm....i guess that a very bad explaination and sales service from you.
Today I went to a ah pak shop which fix it for me using his hands and basic tools only. It took him less then 30mins to fix it. After that he told me is free. Because he said is a simple job even i can do with given tools.

So i think your 5 figure machine is equivalent to a free job from normal mechanic. And you say need expensive machine and experience worker.
Clearly from this, I noe your lying straight to me.

How can you call your customer to ever trust your words. From this experience i think i cannot never trust you for your sales and service again. I hope for your future customer, to give some thought before making a decision to purchase.

i'm new member n i also enquired abt these cables earlier before Tourniquet's problem...
i hope u're not insinuating that i'm related to NSR
i intend to order the cables this weekend, need to trf the money first.
i hope everythg turns out ok for both parties

this one is gud..free to fix..so if i get this prob then i just have to go to any workshop that can fix it ..well..maybe less than rm10..gratz bro for able to fix it..im wondering what after sale service will be given IF the cable broke..
btw..by looking to the cable..i guess it was assamble by a person which got sufficent tools to do..i.e. like i buy one big roll of red cable..the caps,terminal..etc..just cut it out based on what type of engine, then attachd those metal cap + rubber head..sorry..just my 2 sense..

im buyer too..in case something happen with my cable i need help, of course ill go to seller...by observing this prob i hope seller will at least give gud excuse rather than asking customer to pay all this n that...
if i wanna do biz oso i have to be responsible n transparent..then we are able to make da biz in a long term..



lol..joke only bro..becoz nice opinion too..

asdfasdf,
Your order is 'hot'.

Guys,
Well, I am just following the proper procedure. i have ask the factory for the tools but they told me need machine to do and told me the machine cost more than 5 figures. i have never seen the machine b4.
postage need $, factory labour need $. material need $. no need to give excuse.
eventhough under warrantee by right u still have to pay for the postage.

Yup. By right I have to pay for the postage with given explaination. Most of the seller, even im a seller if anything i also pay for the postage to the factory not my customer. The most is my customer pay for me sending item back to him. I noe the procedure. Then if your supplier is telling you the need a 5 figure machine to fix this simple cable. I think you can go and find another supplier.

Factory need labour, but whenever they fix something they will tell you what are they going to do and y is the price for that repair b4 calling the customer to pay. Even you go to proton service center they will do that as well.

But for you, you call your customer to pay without explaining to them what is the situation. For me that is one of the worst after sales service I have ever seen.

Someone have high performance spark plug cable for kia spectra 1.6LS and the high performance ignition coil ? thx...pls pm me

Buddy05,
i do not have HP coil for Kia Spectra but Quadcore HPPC.

Regards,
Ron

hi NSR ... pls let me know how much is the price ? pls pm me

Hmm NSR you have no comment regariding what i said?
So are you agreeing to my comment or are you still avoiding me.

Buddy05,
RM190 only.

Torniquet,
I have answered wat i should have answered d. i m waiting for ur confirmation of order for ages d. anyhow u have oledi repair it at FOC so...?

Regards,
Ron

at first i would like to other a set too. after reading the problems, i really scared if same things happen to me after this. the after sales service really "good"

anyway, good luck bro

This seller keep on claiming he say answer and give me an explaination. If people can read his reply will know all he is doing is avoiding me and simply giving me excuses. I think for most buyer with that money can get the same thing from other seller as well with better after sales service. As buying a product with good after sales is vital as well.

id86,
thanks visiting this thread.

NSR untung banyak alrdy,...
post back to factory, cost much meh?
then to Torniguet at most RM15.

sale alrdy cover la.. Why one 2 spoil reputation over one customer.
Long term biz ma...

I bot mine instead from the other seller. 1 pc Hppc cable kena cut accidentally due to relocation of oil filter. Got it replaced, FOC.

This post has been edited by opener: Jul 26 2009, 06:45 PM

NSR, your after sales service is sucks!! I've complain to you many time about the plug cable fixed and still jerking. My spark plug (Bosch Platinum Ir Fusion) still new and you asked me to change to another brand, which I did. Problem still the same. Hello, I'm from KL laa not Penang you know. Asking me to return back the plug cable to you and repair...are you gonna absorb the shipping cost?

FYI, like what Torniquet mentioned... "This seller keep on claiming he say answer and give me an explaination. If people can read his reply will know all he is doing is avoiding me and simply giving me excuses. I think for most buyer with that money can get the same thing from other seller as well with better after sales service. As buying a product with good after sales is vital as well."

This post has been edited by kyasee: Aug 1 2009, 07:04 PM

kyasee,
at 1st when u bot from me, u oledi knew i m from penang.
if under warrantee, i can replace a new cable for u, but u have to bare all the shipping cost.
but if after warrantee, i can sell as low as 1 cable or provide repair service in factory at good price so that u dun have to buy whole set. but u still have to bare all the shipping cost.
about the spark plug issue, i strongly recommend NGK Iridium if u would want to install high performance spark plugs. i got 1 customer using Bosch Platinum Ir Fusion in his campro got jerking problem even with original cable, after change to NGK Iridium which he bought from others and the problem solve. so i am assume that this spark plug may cause the problem although i never use Bosch Platinum Ir Fusion b4. the choice is still on ur hand whether u still wanna keep using the Bosch Platinum Ir Fusion or not, right?
bro, pls.... do not take Torniquet comment as granted to avoid paying shipping fee for repairing works.

Regards,
Ron