DSL stable, but PPP does not connect (Broadband Problems)
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 Jun 2 2006, 02:13 PM
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#1
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 Casual  Group: Junior Member Posts: 451 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Jun 2005   |
ok here is my problem, it happend in a month or sometime less then that, my DSL light is stable and i always getting good SNR here, but the PPP just won't connect, it doesn't say password wrong or whatever, modem system log just show that DSL is connected but no info on PPP, i am using SMC Barricade 7401BRA. is it normal? tQ
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Jun 3 2006, 03:34 PM
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#2
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 Getting Started Group: Junior Member Posts: 125 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Feb 2006 |
QUOTE(unstoppable @ Jun 2 2006, 02:13 PM) ok here is my problem, it happend in a month or sometime less then that, my DSL light is stable and i always getting good SNR here, but the PPP just won't connect, it doesn't say password wrong or whatever, modem system log just show that DSL is connected but no info on PPP, i am using SMC Barricade 7401BRA. is it normal? tQ  Try another modem see. |
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Jun 3 2006, 04:55 PM
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#3
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Casual Group: Junior Member Posts: 451 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Jun 2005 |
previously i bought a aztech 600e & tried still the same, called streamyx and the system say streamyx is down on klang valley area
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Jun 3 2006, 05:48 PM
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#4
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Getting Started Group: Junior Member Posts: 125 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Feb 2006 |
QUOTE(unstoppable @ Jun 3 2006, 04:55 PM) previously i bought a aztech 600e & tried still the same, called streamyx and the system say streamyx is down on klang valley area Down for a month in Klang valley? sure or not. BTW what do u mean PPP can't connect. Do u mean u can't surf the net? |
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Jun 3 2006, 05:58 PM
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#5
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 Enthusiast Group: Senior Member Posts: 848 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Jan 2003 From: Terengganu   |
maybe ur router have been setup for bridge mode?
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Jun 3 2006, 10:08 PM
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#6
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Newbie Group: Junior Member Posts: 34 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Jan 2003 From: Kuala Lumpur |
Call the 1-300, give Report #, ask them to proceed to Level 2 or talk to supervisor saying port problem or reset your account (name & password).
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Jun 3 2006, 10:39 PM
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#7
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Getting Started Group: Junior Member Posts: 125 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Feb 2006 |
QUOTE(spinner @ Jun 3 2006, 10:08 PM) Call the 1-300, give Report #, ask them to proceed to Level 2 or talk to supervisor saying port problem or reset your account (name & password). Tried that, will not work all the time. Best is to read more & learn more, do necessary self check to ensure not the modem problem b4 call TM. |
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Jun 4 2006, 02:18 PM
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#8
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 ==Happy couple== Group: Senior Member Posts: 637 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Jan 2003 From: Serdang, Cyberjaya, Bentong(Pahang) |
PPP- information authentification ^^ ( maybe u can try at your friend's place, using their username and password? )
my aztech 3100r used to have this prob. sent to RMA for few times (said to be manafacturing defects) |
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Jun 5 2006, 11:04 AM
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#9
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 Newbie Group: Junior Member Posts: 9 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: May 2006 |
QUOTE(unstoppable @ Jun 2 2006, 02:13 PM) ok here is my problem, it happend in a month or sometime less then that, my DSL light is stable and i always getting good SNR here, but the PPP just won't connect, it doesn't say password wrong or whatever, modem system log just show that DSL is connected but no info on PPP, i am using SMC Barricade 7401BRA. is it normal? tQ Try Resetting the modem to manufacturer's default and try reconnecting, it worked for me before. My modem Aztech 350EU |
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Jun 5 2006, 09:08 PM
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#10
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Newbie Group: New Member Posts: 2 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Jun 2006 |
I was having the same problem for one month, tried everything possible but it doesnt work. I bought new router, but still not solving any problem. I am using Aztech 600e adsl modem and prolink wgr1004 wireless router. Tried the whole day for 3 consecutives day, but nothing changed. Until I upgrade the firmware of Aztech 600e from Ver 62.4.4 to 62.4.4.a. I download it from www.aztech.com. After uprade the firmware, without doing any setting in my pc. The connection automatically connected without any problem. So, the conclusion if you have connection to the internet, try check the hardware first before doing anything else. Most of the time, the compatibility of the hardware is the main issue.
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Jun 6 2006, 11:00 AM
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#11
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 sweeT Group: Senior Member Posts: 626 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Dec 2004 From: Taiping, Perak (Peace and Historical Town)  |
I have this problem too. DSL light is stable but PPP light is off. Plus cannot enter modem setup page.
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Jun 6 2006, 11:26 AM
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#12
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 Casual Group: Junior Member Posts: 464 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Sep 2004 From: MMU Cybertron |
what if other light is ok, but dsl light is blinking? im having problem to get the light stable everytime the modem restart..
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Jun 6 2006, 12:53 PM
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#13
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Casual Group: Junior Member Posts: 451 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Jun 2005 |
i am sure it's streamyx fault, the problem still remain until today, it's making me sick..my kawan facing problem also
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Jun 6 2006, 05:25 PM
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#14
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Casual Group: Junior Member Posts: 451 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Jun 2005 |
yay, streamyx up already, it's streamyx problem
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