Dispute Resolution Corner Etiquette and FAQ

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Dispute Resolution Corner Etiquette and FAQ, Do check here from time to time

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Geminist

Mar 25 2006, 03:19 AM

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Guidelines in Trade Zone Dispute Resolution Corner

QUOTE

Rules and Regulations

1. The moderators are not here to resolve your disputes, neither are they here to help you out. This subforum is for you to resolve your disputes in an organised and easy to follow manner.

2. Only aggrieved parties may open a thread here.

3. Do not post unless you have something useful to contribute. Ranting is not useful contribution.

4. Inform the other party (via PM or otherwise) about your thread here, so he/she has an opportunity to defend himself. An accused party who does not reply within 1 week may then be added to the Trade Zone Black List thread.
Don't worry if you have been blacklisted because you are not available for one week, all you need to do is PM a trade zone moderator to have your name cleared if you have settled you dispute then.

5. Each thread here should be accompanied with a link to the original thread. Thread titles should include the nickname of the person the object of the complaint.

6. Rule No. 1 is the cardinal rule. Make sure you understand it.

Please kindly check below for guidelines related to starting a complain or topic here in dispute resolution corner.

QUOTE

Guidelines to starting a thread here:
Post any trade disputes you have here in this section.

If you are having trouble finding someone regarding trade, reporting fraud cases or want to add more information regarding a dispute; you can also post here in the Trade Dispute Resolution Corner.

Tips For making a complaint thread against someone:

1) You are suggested to use the following template in your topic:
Your name:
Forumer you are complaining against :
Item being sold/bought :
Original thread link: (if still available.)
Date of transaction :
Amount of money involved : (not 100% necessary, but will add on to the weight and vailidity of the accusation)
Details of the complaint :
Any extra details : (such as telephone numbers, ic numbers, address and bank account numbers.)

2) The topic title should contain the item being dealt and the alleged party's nick (and other details like names).
A complaint thread is mainly made to allow the alleged party to defend him/herself.

3) Inform the other party (via PM or otherwise) about your report here, so he/she has an opportunity to defend himself.
Remember to do this as what is most important is to resolve the issue at hand with the person you are complaining against.

Note to all LYN-traders:
All members especially traders are advised to check from time to time on the trade dispute section to check if their names have been complained about or not. This reminder is given because sometimes an accused member may be difficult to contact with problems such as members having full PM boxes or incorrect contact details given.

Trade Zone Moderators:
shockk & Geminist
PM either moderator if you have any trouble here or want to request something as per the pinned threads in this Trade Dispute Resolution Dispute Corner.

QUOTE

Help us to make LYN a safer place to trade

This procedure here is set to allow LYN members to take on an active role in making LYN a better and safer place to trade in.

Here's how it works:

1) There is no response (at least 3 days grace period must be given) from the accused party but there are still on-going sales OR the accused party gives responses, but fraud is still of concern and there are still on-going sales

2) LYN-members are encouraged to post their concerns in the accused member's sales threads to warn other members.
Take note that only reasonable accusations will be recognized as proper in posts. Unreasonable posts are grounds to warning or suspension.

- Reminder: If you wish to do this LYN-member intervention procedure, you MUST refer to a complaint thread in the Trade Dispute Resolution Corner regarding the complaint that involves the accused party -

This post has been edited by badawi_rocks: Apr 11 2006, 06:03 PM

Geminist

Mar 25 2006, 03:36 AM

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Etiquettes in Trade Zone Dispute Corner

1) Please state clearly the reasons why a topic is created here in the dispute corner. There is no point in creating a topic and not providing a clear direction as to what is the purpose of the topic.

2) A topic with reason will not be useful if the name of the person being accused is not revealed. Please do not create a topic saying "I'm keeping the person name a secret, just wanna inform everyone else about this activity". Please kindly include the name of the person being accused and PM the accused party regarding the topic here.

3) Please be considerate and STOP posting useless comments here. "

" or "Lets take parang and go to his house chop him la, wait what somemore wor" is NOT useful. Anyone found posting pointless comments here will have his posting ability disabled for three days without notice.

4) If after sometime you realized that no actions has been taken at your complain, please kindly PM the trade zone moderators (Geminist / Shockk) so that they can look into it. Most of the time, it's because they are busy with other issues and it's not that they are ignoring you. Ranting in the topic will not help solve any problems.

5) From time to time, please check back here at the dispute corner to see if there are any updates or any complaints against you without you knowing. In addition, do check back here to see if there are any potentially problematic traders who are not in the black list / M.O. list yet.

6) Please kindly close the topic if your dispute has been settled.

Etiquttes in Other Sections of Trade Zone

As a pre-cautionary to all traders and buyer, you are advised to read this from time to time for we will be updating this from time to time

Trade Zone Etiquette and FAQ, Do read this from time to time

This post has been edited by Geminist: Mar 25 2006, 06:40 AM

Geminist

Mar 25 2006, 03:49 AM

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FAQ of Dispute Resolution Corner

Why can't the person I complain being listed to the black list immediately as clearly it is his fault?
The accused party must be given 7 days to provide an explanation.

However, for any accused party who has been identified as a con person (with solid evidence), he will be listed onto the black list as soon as possible.

So who determines who to be listed onto the black list / M.O. List?
Contrary to what people may think, it is NOT only the moderator who decides who to be listed onto the black list but every other fellow members here. We decide whether to list or not to list someone onto the list based on the discussion that has been carried out. There are no personal preferences in the decisions made here.

This post has been edited by RBR: Nov 1 2008, 10:30 AM

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