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> Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask ! (Broadband Problems)

C-Note
post Oct 26 2009, 03:04 PM
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Hey guys,

Why is my download and upload speeds so inconsistent? Yesterday I got around 0.80+ for donwload and 0.20+ for upload. Today (look at my siggy)

On the left is my 512kb last time. On the right is my today's 1mbps

Isit because of my wifi or streamyx problem?

This post has been edited by C-Note: Oct 26 2009, 03:05 PM
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Scandal
post Oct 26 2009, 05:59 PM
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QUOTE(ahcheap @ Oct 26 2009, 02:46 PM)
within 3-7 working days.
*


This is my 1st test after upgrade to 1M package
user posted image

this is 2nd test ... so is this the speed ok for 1M package ??
user posted image

why at TM speedometer side test is lower ?? try many times only get 500kb+- download and 300kb+- upload ??
which one is more correct ?

This post has been edited by Scandal: Oct 26 2009, 06:13 PM
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ahcheap
post Oct 26 2009, 06:36 PM
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QUOTE(Scandal @ Oct 26 2009, 05:59 PM)
This is my 1st test after upgrade to 1M package
user posted image

this is 2nd test ...  so is this the speed ok for 1M package ??
user posted image

why at TM speedometer side test is lower ?? try many times only get 500kb+- download and 300kb+- upload ??
which one is more correct ?
*



Most probably yes if u r being capped at 1024kbps download speed.
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Scandal
post Oct 26 2009, 08:19 PM
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QUOTE(ahcheap @ Oct 26 2009, 06:36 PM)
Most probably yes if u r being capped at 1024kbps download speed.
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then why i test at TM speedometer side only DOWNLOAD SPEED 500kb/s +- and UPLOAD SPEED 300kb/s +- ??? try many times

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XxAC3xX
post Nov 11 2009, 06:24 PM
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hi guys, im usin streamyx rm66 package n i tested my dl/up speed, dis is wat i get:

user posted image

so issit normal 4 me to get tat kind of speed?
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alex9193
post Nov 13 2009, 05:04 AM
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dudes and dudets... if u think your internet's slow.. i suggest u download a program called internet cyclone.. just google it and u can go to d website and download for free


Added on November 13, 2009, 5:06 ammy results are here
user posted image
but then i dunno what is causing the high ping.. but still can play various online games


Added on November 13, 2009, 5:09 amuser posted image quite confused ... why speedtest say my ping very high while pingtest tested my ping so low..

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kathranis
post Nov 13 2009, 11:35 PM
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QUOTE(alex9193 @ Nov 13 2009, 05:04 AM)
dudes and dudets... if u think your internet's slow.. i suggest u download a program called internet cyclone.. just google it and u can go to d website and download for free


Added on November 13, 2009, 5:06 ammy results are here
user posted image
but then i dunno what is causing the high ping.. but still can play various online games


Added on November 13, 2009, 5:09 amuser posted image quite confused ... why speedtest say my ping very high while pingtest tested my ping so low..
*


can it work with Windows Vista? hmm.gif
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noobianz
post Nov 17 2009, 04:01 AM
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streamyx wrongly capped my speed, im on 1mb package but my speed is 512kbps.. last time they capped my line @2mb,i started to notice my downstream rate change early this morning from 2mbps to 512kbps.. this happen after my dad complain to tmnut about slow speed while surfing,playing games n so on =(
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genuinehuman
post Nov 17 2009, 12:06 PM
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Hey guys , i have a noob question . Let say now i have combo streamyx package , I have pass the contract subscription period . Now i want to terminate the Streamyx service . After few month later , i want to reapply back the same package using same phone account line , will they charge me activation fee again? Thanks
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ahcheap
post Nov 17 2009, 12:12 PM
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QUOTE(genuinehuman @ Nov 17 2009, 12:06 PM)
Hey guys , i have a noob question . Let say now i have combo streamyx package , I have pass the contract subscription period . Now i want to terminate the Streamyx service . After few month later , i want to reapply back the same package using same phone account line , will they charge me activation fee again? Thanks
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Well tat depends on whether the activation fee waived promotion is still goin on or nt the time when u re-register.
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genuinehuman
post Nov 17 2009, 01:26 PM
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QUOTE(ahcheap @ Nov 17 2009, 12:12 PM)
Well tat depends on whether the activation fee waived promotion is still goin on or nt the time when u re-register.
*


Thanks for your kindly reply .i've been with the contract for over 2years. still yet nothing i get. so should i request for free wifi modem without changing plan or re-register my account, can i still get a wifi modem for free? Right now i using RM60 combo package . According to Streamyx , Waived activation fee of RM75 and Installation fee of RM88 until 31st December 2009. What i plan right now is , i go terminate my current account , and later go reapply for same package using same phone line(before 31st december 2009) . So can i get free wireless modem + Waived activation fee of RM75 and Installation fee of RM88 if i reapply ? And also , I see some forumer mention that if sign contract for 3 year, then each month fee would be reduce to RM55 instead of original RM60. Anyway using the wireless modem by TM ? this modem can support 1 computer only in 1 time?? as my house have desktop and laptop

This post has been edited by genuinehuman: Nov 17 2009, 01:42 PM
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ahcheap
post Nov 18 2009, 11:20 AM
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Terminate and re-apply for another new Streamyx account will take at least one month due to 1 month 'cooling period'. Therefore I recommend u to go TM point and request for upgrading to COMBO wifi@home package and u will get a new wifi modem (1 LAN port and wireless access point).
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jianwei87
post Today, 12:06 AM
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may i know the 1mb package actual speed we can get is how much. And the best effort
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