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> Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask ! (Broadband Problems)

sifuconman
post Apr 5 2009, 06:28 AM
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QUOTE(nananawz @ Apr 4 2009, 11:59 PM)
i have been informed by their people that website having problem..
just use jaring speedtest...
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firanzo
post Apr 18 2009, 10:55 AM
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Did anyone with a 1mbps package go from 800kbps dl speed to 1400+ kbps speed in the last few months? My router used to show 1024up/512down but now it show 4096up/1024down.
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MX510
post Apr 21 2009, 10:16 AM
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QUOTE(firanzo @ Apr 18 2009, 10:55 AM)
Did anyone with a 1mbps package go from 800kbps dl speed to 1400+ kbps speed in the last few months? My router used to show 1024up/512down but now it show 4096up/1024down.
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You can now upgrade to 4 Mbps :-)
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kek_ceklat
post Apr 23 2009, 10:30 PM
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erm .. 1024down .. how to upgrade to 4mbps ..
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stormyz
post Apr 24 2009, 09:05 PM
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QUOTE(firanzo @ Apr 18 2009, 10:55 AM)
Did anyone with a 1mbps package go from 800kbps dl speed to 1400+ kbps speed in the last few months? My router used to show 1024up/512down but now it show 4096up/1024down.
*




i just upgraded my connection to 1mb one week ago.. yeap.. i get the dl 1.64 mb everytime i use speed test...since i have frequent disconnection, i keep calling up streamyx... open report close report open again close again for one week... !

just now i check back .. no disconnection d.. and i use speed test... apparently the miscapped me to 2mb connection ...

so now i check again is back to 800mb dl from speed test..
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christopher_mhm
post May 2 2009, 10:15 AM
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IM STAYING IN A RURAL AREA.. I HAVE REQUESTED FOR A STREAMYX SUBCRIBTION FOR A YEAR AD.. IM WONDERING, IS THERE ANYWAY THEY CAN SPEED UP THEIR UPGRADES? BECAUSE THERES NOT ONLY ME HERE, ITS A BIG NEIGHBOURHOOD, WITH EVEN A SCHOOL NEARBY, AND STILL NO COVERAGE, NO BROADBAND AT ALL.. THIS IS AN OUTRAGE, THERE ARE CUSTOMERS WAITING BUT NO ACTION TAKEN AT ALL.. PLEASE HELP ME, ANY1..
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Spetre
post May 21 2009, 08:21 PM
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i wanna ask something...my streamyx gonna slow after 1 month i use it...now i using auto,i wanna change to manual will better???
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chenghoe
post Jun 2 2009, 06:03 PM
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Can i upgrade my 512kb line to 1mb online?

Do they charge me for activation fee, etc etc?
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ahcheap
post Jun 2 2009, 09:46 PM
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QUOTE(chenghoe @ Jun 2 2009, 06:03 PM)
Can i upgrade my 512kb line to 1mb online?

Do they charge me for activation fee, etc etc?
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Yes you can upgrade ur line , without activation fee nor installation charge. nod.gif
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IcyDarling
post Jun 6 2009, 09:35 PM
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what the heck is wrong with streamyx? Everything is slow, for a 1mbps connection, it takes hell forever to even enter a website as simple as google.com , download speed always stuck at 2 kbps and cannot raise, i tried with all the links
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cloudjc
post Jul 20 2009, 03:51 AM
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guys my streamyx subscription is as following listed in my monthly bill
Streamyx G.Lite Home Basic RM88

so..what's my actual speed(as in the package)?

I often get 1.5mb/s in speedtest.net

This post has been edited by cloudjc: Jul 20 2009, 03:55 AM
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corallinkz
post Aug 1 2009, 06:36 AM
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user posted image

hi guys, is there any ways to resolve this wrongly capped speed download/upload? I've been calling tmnet like 3 times in row for past few days but still nothing happened. they ask me to do the flush dns stuff but hell no nothing happened. mad.gif
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hako
post Aug 1 2009, 08:49 PM
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umm...hi, i'm using a dlink DIR-300 router. how do i check my upstream and downstream? i strongly believe my speed are wrongly capped.

i payRm110 which is the 1mbps package per month and my max download speed is only 70kbps.

this is my test on www.testmy.net

Your connection is: 64 Kbps or 0.1 Mbps
You downloaded at: 8 kB/s
You are running: 1 times faster than 56K and can download 1 megabyte in 128 second(s)
Member Ident: CompID:55516413589
Test Time:: 2009/08/01 - 6:50am
Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.12) Gecko/2009070611 Firefox/3.0.12
Test ID: XHUO7IN4J (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 10.22 % of your hosts average (85.154)
This was tested from a 1013 kB file and took 129.499 seconds to complete

This post has been edited by hako: Aug 1 2009, 08:55 PM
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twilight_fever
post Aug 17 2009, 09:36 PM
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currently using 1Mb line,thinking of upgrading to 4Mb,shah alam area
is it worth upgrading or i just stick with 1Mb connection?
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lemoneon
post Sep 16 2009, 04:32 PM
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those 1024/512 you saw in the modem , is not ur streamyx speed , that is ur line can support up to 1024/512

mean if you using 512package , you saw 1024/512 but ur speed is only 512/384 ,
just ur line can upgrade to 1024/512 by using 1.0M package
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liptonpc
post Sep 18 2009, 01:52 PM
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Hi,
i want upgrade my internet but i dont understand. when i check online at https://mips.tm.net.my/SelfCare/TermsAndCon...jsp?upgrade=yes they said there are no plans for upgrade/downgrade.
But in modem i see

Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: Connected
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 30.2 25.0
Attenuation (dB): 28.0 15.0
Output Power (dBm): 11.6 14.9
Attainable Rate (Kbps): 10560 1096
Rate (Kbps): 2048 384
K (number of bytes in DMT frame): 65 13
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

so it possible if i go to TM and ask them upgrade my internet? i can only upgrade to 2M or 4M?
and have any different between Streamyx 1.0M (Free Modem) - RM110 (Streamyx Combo) (Wi-Fi @ Home) and Business SOHO 1M ??

Thanks.
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epo
post Oct 17 2009, 03:05 PM
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liptonpc,
just call 100 or go to tmpoint... settle...
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darkcurves
post Oct 18 2009, 04:15 PM
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I tried upgrading my package at https://mips.tm.net.my from 512 to 1mbps but keep getting this error:

* Verification operation timed out. Please try again later.


If possible i would like to do it online because the account is under my aunty's name who doesnt live here anymore. If do it at TM Point, i am sure the procedure will be difficult. Also why does the bill says i'm on "Streamyx G.Lite Home Subscription 88" but i am only charged RM66?
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Scandal
post Oct 25 2009, 12:46 AM
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i just online upgrade from streamyx 512 to 1m package...
wanna wait how long be progress ??
and one more thing i wanna ask is i just online upgrade.. so need to call and tell tm ppl that i already upgrade online ??
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ahcheap
post Oct 26 2009, 02:46 PM
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QUOTE(Scandal @ Oct 25 2009, 12:46 AM)
i just online upgrade from streamyx 512 to 1m package...
wanna wait how long be progress ??
and one more thing i wanna ask is i just online upgrade.. so need to call and tell tm ppl that i already upgrade online ??
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within 3-7 working days.
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