Streamyx Q&A Thread for Upgrades/Wrongly Capped

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Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask ! (Broadband Problems)

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sifuconman

Apr 5 2009, 06:28 AM

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QUOTE(nananawz @ Apr 4 2009, 11:59 PM)

i have been informed by their people that website having problem..
just use jaring speedtest...

Thanks

firanzo

Apr 18 2009, 10:55 AM

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Did anyone with a 1mbps package go from 800kbps dl speed to 1400+ kbps speed in the last few months? My router used to show 1024up/512down but now it show 4096up/1024down.

MX510

Apr 21 2009, 10:16 AM

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QUOTE(firanzo @ Apr 18 2009, 10:55 AM)

Did anyone with a 1mbps package go from 800kbps dl speed to 1400+ kbps speed in the last few months? My router used to show 1024up/512down but now it show 4096up/1024down.

You can now upgrade to 4 Mbps :-)

kek_ceklat

Apr 23 2009, 10:30 PM

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erm .. 1024down .. how to upgrade to 4mbps ..

stormyz

Apr 24 2009, 09:05 PM

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QUOTE(firanzo @ Apr 18 2009, 10:55 AM)

Did anyone with a 1mbps package go from 800kbps dl speed to 1400+ kbps speed in the last few months? My router used to show 1024up/512down but now it show 4096up/1024down.

i just upgraded my connection to 1mb one week ago.. yeap.. i get the dl 1.64 mb everytime i use speed test...since i have frequent disconnection, i keep calling up streamyx... open report close report open again close again for one week... !

just now i check back .. no disconnection d.. and i use speed test... apparently the miscapped me to 2mb connection ...

so now i check again is back to 800mb dl from speed test..

christopher_mhm

May 2 2009, 10:15 AM

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From: pahang

IM STAYING IN A RURAL AREA.. I HAVE REQUESTED FOR A STREAMYX SUBCRIBTION FOR A YEAR AD.. IM WONDERING, IS THERE ANYWAY THEY CAN SPEED UP THEIR UPGRADES? BECAUSE THERES NOT ONLY ME HERE, ITS A BIG NEIGHBOURHOOD, WITH EVEN A SCHOOL NEARBY, AND STILL NO COVERAGE, NO BROADBAND AT ALL.. THIS IS AN OUTRAGE, THERE ARE CUSTOMERS WAITING BUT NO ACTION TAKEN AT ALL.. PLEASE HELP ME, ANY1..

Spetre

May 21 2009, 08:21 PM

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i wanna ask something...my streamyx gonna slow after 1 month i use it...now i using auto,i wanna change to manual will better???

chenghoe

Jun 2 2009, 06:03 PM

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Can i upgrade my 512kb line to 1mb online?

Do they charge me for activation fee, etc etc?

ahcheap

Jun 2 2009, 09:46 PM

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QUOTE(chenghoe @ Jun 2 2009, 06:03 PM)

Can i upgrade my 512kb line to 1mb online?

Do they charge me for activation fee, etc etc?

Yes you can upgrade ur line , without activation fee nor installation charge.

IcyDarling

Jun 6 2009, 09:35 PM

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what the heck is wrong with streamyx? Everything is slow, for a 1mbps connection, it takes hell forever to even enter a website as simple as google.com , download speed always stuck at 2 kbps and cannot raise, i tried with all the links

cloudjc

Jul 20 2009, 03:51 AM

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guys my streamyx subscription is as following listed in my monthly bill
Streamyx G.Lite Home Basic RM88

so..what's my actual speed(as in the package)?

I often get 1.5mb/s in speedtest.net

This post has been edited by cloudjc: Jul 20 2009, 03:55 AM

corallinkz

Aug 1 2009, 06:36 AM

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hi guys, is there any ways to resolve this wrongly capped speed download/upload? I've been calling tmnet like 3 times in row for past few days but still nothing happened. they ask me to do the flush dns stuff but hell no nothing happened.

hako

Aug 1 2009, 08:49 PM

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From: wasteland.

umm...hi, i'm using a dlink DIR-300 router. how do i check my upstream and downstream? i strongly believe my speed are wrongly capped.

i payRm110 which is the 1mbps package per month and my max download speed is only 70kbps.

this is my test on www.testmy.net

Your connection is: 64 Kbps or 0.1 Mbps
You downloaded at: 8 kB/s
You are running: 1 times faster than 56K and can download 1 megabyte in 128 second(s)
Member Ident: CompID:55516413589
Test Time:: 2009/08/01 - 6:50am
Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.12) Gecko/2009070611 Firefox/3.0.12
Test ID: XHUO7IN4J (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 10.22 % of your hosts average (85.154)
This was tested from a 1013 kB file and took 129.499 seconds to complete

This post has been edited by hako: Aug 1 2009, 08:55 PM

twilight_fever

Aug 17 2009, 09:36 PM

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currently using 1Mb line,thinking of upgrading to 4Mb,shah alam area
is it worth upgrading or i just stick with 1Mb connection?

lemoneon

Sep 16 2009, 04:32 PM

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those 1024/512 you saw in the modem , is not ur streamyx speed , that is ur line can support up to 1024/512

mean if you using 512package , you saw 1024/512 but ur speed is only 512/384 ,
just ur line can upgrade to 1024/512 by using 1.0M package

liptonpc

Sep 18 2009, 01:52 PM

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Hi,
i want upgrade my internet but i dont understand. when i check online at https://mips.tm.net.my/SelfCare/TermsAndCon...jsp?upgrade=yes they said there are no plans for upgrade/downgrade.
But in modem i see

Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: Connected
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 30.2 25.0
Attenuation (dB): 28.0 15.0
Output Power (dBm): 11.6 14.9
Attainable Rate (Kbps): 10560 1096
Rate (Kbps): 2048 384
K (number of bytes in DMT frame): 65 13
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

so it possible if i go to TM and ask them upgrade my internet? i can only upgrade to 2M or 4M?
and have any different between Streamyx 1.0M (Free Modem) - RM110 (Streamyx Combo) (Wi-Fi @ Home) and Business SOHO 1M ??

Thanks.

epo

Oct 17 2009, 03:05 PM

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liptonpc,
just call 100 or go to tmpoint... settle...

darkcurves

Oct 18 2009, 04:15 PM

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I tried upgrading my package at https://mips.tm.net.my from 512 to 1mbps but keep getting this error:

* Verification operation timed out. Please try again later.

If possible i would like to do it online because the account is under my aunty's name who doesnt live here anymore. If do it at TM Point, i am sure the procedure will be difficult. Also why does the bill says i'm on "Streamyx G.Lite Home Subscription 88" but i am only charged RM66?

Scandal

Oct 25 2009, 12:46 AM

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i just online upgrade from streamyx 512 to 1m package...
wanna wait how long be progress ??
and one more thing i wanna ask is i just online upgrade.. so need to call and tell tm ppl that i already upgrade online ??

ahcheap

Oct 26 2009, 02:46 PM

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QUOTE(Scandal @ Oct 25 2009, 12:46 AM)

i just online upgrade from streamyx 512 to 1m package...
wanna wait how long be progress ??
and one more thing i wanna ask is i just online upgrade.. so need to call and tell tm ppl that i already upgrade online ??

within 3-7 working days.

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