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> Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask ! (Broadband Problems)

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karhoe
post Dec 17 2005, 04:17 PM
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Hello All,

I hope you could use this Thread for your asking questions related TmNet Streamyx Services (for example upgrading ,wrongly capped lines , downgrading etc). You could use this thread for all your streamyx related questions.



Thank you

QUOTE
im using package 44 and when i logged into my modem, i found out that the UPSTREAM AND DOWNSTREAM is 896 and 832 respectively, upstream higher than downstream, however, doing a test with speedometer gave me a 72kb/s UP and 16kb/s down, should i call them?


This thread belongs in "Broadband Tech Support"

- Merged with few similar topics into one - prasys

This post has been edited by prasys: Jan 1 2006, 05:16 PM
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wilson88
post Dec 17 2005, 04:37 PM
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since is running faster .. keep quiet and use the service happy biggrin.gif . Complain when is running slower than yr package tongue.gif
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karhoe
post Dec 17 2005, 07:04 PM
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the download is SLOW, but the UPLOAD is faster
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matt_rix
post Dec 17 2005, 07:08 PM
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what about trying to dl sumthin,, and see the dl speed
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karhoe
post Dec 17 2005, 07:37 PM
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tried doing speedometer and downloading gunbound, still around 20kb/s only
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Icehart
post Dec 17 2005, 07:43 PM
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www.testmy.net

^try that
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karhoe
post Dec 18 2005, 11:30 AM
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this is the prove

user posted image

user posted image

even my SNR margins are little for upload and download, should complain anot?

This post has been edited by karhoe: Dec 18 2005, 11:36 AM
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blindbox
post Dec 20 2005, 07:39 AM
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I want a lower post count :(
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Package 44 is the 60 hours only thing right?

Btw, don't complain, I use the unlimited 512k dload usage and get 408 dload only sad.gif .


Your streamyx is running faster than it should (miscapped), but you're lucky that it is running faster than it normally should, so don't complain.
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Ngto
post Dec 20 2005, 10:27 AM
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QUOTE(blindbox @ Dec 20 2005, 07:39 AM)
Package 44 is the 60 hours only thing right?

Btw, don't complain, I use the unlimited 512k dload usage and get 408 dload only sad.gif  .
Your streamyx is running faster than it should (miscapped), but you're lucky that it is running faster than it normally should, so don't complain.
*



How come you guys don't read his post properly.

He is only getting DL 208kbps. Whatever he is capped at the DSLAM is no use if he is getting DL of less than 50% of 512kbps.

This post has been edited by Ngto: Dec 20 2005, 10:29 AM
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prasys
post Dec 20 2005, 11:22 AM
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karhoe , your line is really bad. Your SnR margin is really weak. Are you facing a lot of disconnections. I suggest you to call 1300889515 or/and 100 about this matter. Your signal is really weak
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Icehart
post Dec 20 2005, 11:47 AM
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QUOTE(karhoe @ Dec 18 2005, 11:30 AM)
this is the prove
user posted image

even my SNR margins are little for upload and download, should complain anot?
*



shocking.gif opposite laugh.gif the upload suppose to be download speed and the download speed suppose to be upload speed biggrin.gif
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amadeo
post Dec 20 2005, 06:32 PM
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hmmm this is the case very bad line and miscapped.. both in one package.. should definitely call 1-300 or report to local TMPOINT/CLICKERS/TMNET office..
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Darkmage12
post Dec 21 2005, 09:19 PM
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shhhhhhhhh come i tell you something hehe
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wah his upload speed so high but download speed so slow terbalik pula sweat.gif
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entity
post Dec 23 2005, 11:06 PM
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Hi, I was wondering if anyone could tell me how I can find out my downstream data rate from my router's (linksys BEFW11S4) page. I want to find out if I am miscapped smile.gif
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bsl555
post Dec 23 2005, 11:10 PM
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The upstream & downstream data rate is only available by accessing your modem and not the Linksys router.
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entity
post Dec 23 2005, 11:44 PM
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thought so. dang..lots of wires to change
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jdreamer
post Dec 24 2005, 03:00 AM
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If I wanna upgrade my streamyx speed from 512K to 1M, what should I need to do and how much should I pay for the registeration ?
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amadeo
post Dec 24 2005, 03:31 AM
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best way, go to TMPOINT/Clickers/TMnet office and fill-in a form. There's no fee for upgrade.. but for 1M, the monthly fee would be RM88 instead of RM66 for 512k.
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amadeo
post Dec 24 2005, 03:36 AM
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what yo can do is, take 3 test on tmnet speedomeeter page and if the result is less that 70% of your subscribed speed, then print the result and bring it to your nearest TMPOINT/Clickers/Tmnet office to file a report or call 1-300-88-9515.
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ganeshrg1971a
post Dec 24 2005, 07:22 AM
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even better way is to disconnect your current account if you have held it for more than 12 months and open a new account by taking the current promotion which gives you a free modem and also 1MB for RM77 instead of RM88. No connection fee as well.

http://www.tm.net.my/html/news_details.cfm...&type=News&pg=1
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