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> Streamyx SNR Margin, --Read here if you face disconnections-- (Broadband Problems)

unstoppable
post Nov 27 2005, 03:29 AM
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if i bring a printing of my modem SNR margin to any streamyx service center will it help? coz i scare they give all crap like is your own phone line problem or whatever
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unstoppable
post Nov 27 2005, 03:35 AM
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highway04
post Nov 27 2005, 03:47 AM
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i am using aztech 600eu router ,dunno how 2 check my snr margin. can any1 help me ??? thx
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dragna
post Nov 27 2005, 06:47 AM
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All the sudden people are facing this problem?
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unstoppable
post Nov 27 2005, 01:11 PM
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can someone answer my question pls? tq
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tps18489
post Nov 27 2005, 01:57 PM
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QUOTE(highway04 @ Nov 27 2005, 03:47 AM)
i am using aztech 600eu router ,dunno how 2 check my snr margin. can any1 help me ??? thx
*


Login to http://192.168.1.1. Click the word 'Status', followed by 'Modem Status'. US Margin and DS Margin are your upstream SN Margin and downstream SN Margin respectively. Hope this helps. smile.gif
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highway04
post Nov 27 2005, 05:45 PM
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QUOTE(tps18489 @ Nov 27 2005, 01:57 PM)
Login to http://192.168.1.1. Click the word 'Status', followed by 'Modem Status'. US Margin and DS Margin are your upstream SN Margin and downstream SN Margin respectively. Hope this helps. smile.gif
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thx alot
my us margin = 22
ds margin = 31
is tat good???
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Richard
post Nov 27 2005, 06:01 PM
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If that's the SNR value, anything above 11db is good

Edited* Typo


This post has been edited by Richard: Dec 28 2005, 10:43 PM
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mengsuan
post Nov 28 2005, 12:12 AM
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QUOTE(highway04 @ Nov 27 2005, 05:45 PM)
thx alot
my us margin = 22
      ds margin = 31
is tat good???
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That's good.

QUOTE(Richard @ Nov 27 2005, 06:01 PM)
If that's the SNR value, anything below 11db is good
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Err... I think you have typed something wrongly. It is supposed to be "anything above 11dB is good". Not below.
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expl0it
post Nov 28 2005, 01:16 AM
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unstoppable , you have alot of attenuation on your line...is it connected to a phone, and if so, is it noisy ?
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unstoppable
post Nov 28 2005, 01:23 AM
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i using a spliter mah..is that affected?
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mengsuan
post Nov 28 2005, 01:30 AM
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Eeek.. Where are the stars?
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QUOTE(unstoppable @ Nov 28 2005, 01:23 AM)
i using a spliter mah..is that affected?
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Oh splitter, generally it does not affect. But this is my experience. I bought a RM 10 "made in China" splitter. I used it and straight away the SNR drop until become unstable. Then I opened up that splitter and analysed the circuit. Then I found that they have connected the modem to phone and vice versa. So, the modem port becomed filtered. Then I swithed the cables and tata... Not a single dB is affected.

Lesson: Don't trust the label and try switching around.
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unstoppable
post Nov 28 2005, 03:48 PM
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ok..but before that its ok all the way..called streamyx today and get a report number already
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expl0it
post Nov 29 2005, 11:09 AM
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Let us know how it is. Yesterday mine was 14 for both upstream and downstream. Today its 31(down) and 14(up). Both ok i think.
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unstoppable
post Nov 29 2005, 01:39 PM
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mine still lousy..still thinking wanna ask technician come my house or not..
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Ee_
post Dec 10 2005, 11:53 PM
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My connection...

Link Status Connected
Us Rate (Kbps) 384
Ds Rate (Kbps) 352
US Margin 10
DS Margin 6
Modulation MMODE
LOS Errors 0
DS Line Attenuation 63
US Line Attenuation 63
Path Mode Fast Path

As you can see.. my connection is very bad.. the download speed can go up and down from 1024 to 352.. So, I can't really ask the technician to come to my house by saying that my line is slow coz most of the time it can go up to 512,702,900 (I'm on 512 package).. however, my concern here is about the Margin and Line Attenuation.. is it possible to ask them to increase these values to a better rate ? BTW, I'm 5.48 KM from the DSLAM. Do I have to lodge a report ? Can't I just go directly to Clickers or TMNut's office ?
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xjukie
post Dec 11 2005, 01:44 AM
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my case, i thought that was line telephone problem mayb old copper or something else but after report to TM their technician came and just replaced if im not mistaken they said DSLAM or wuteva. Now, got good n stable connection
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expl0it
post Dec 11 2005, 06:59 AM
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QUOTE(Ee_ @ Dec 10 2005, 11:53 PM)
My connection...

Link Status  Connected
Us Rate (Kbps) 384
Ds Rate (Kbps) 352
US Margin 10
DS Margin 6
Modulation MMODE
LOS Errors 0
DS Line Attenuation 63
US Line Attenuation 63
Path Mode Fast Path

As you can see.. my connection is very bad.. the download speed can go up and down from 1024 to 352.. So, I can't really ask the technician to come to my house by saying that my line is slow coz most of the time it can go up to 512,702,900 (I'm on 512 package).. however, my concern here is about the Margin and Line Attenuation.. is it possible to ask them to increase these values to a better rate ? BTW, I'm 5.48 KM from the DSLAM. Do I have to lodge a report ? Can't I just go directly to Clickers or TMNut's office ?
*




In my opinion, the problem here is with your phone line.
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Ee_
post Dec 11 2005, 11:41 AM
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This morning connection...

Link Status Connected
Us Rate (Kbps) 384
Ds Rate (Kbps) 800
US Margin 16
DS Margin 7
Modulation MMODE
LOS Errors 0
DS Line Attenuation 63
US Line Attenuation 63
Path Mode Fast Path

You see.. the speed can change but not the margin, I get a fewer disconnections during the day, but in the night, duh.. lots of time. If the problem is my phone line.. can it be repaired ?
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dokidoki
post Dec 11 2005, 11:54 AM
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b4 this...me oso keep on facing dc problem plus when pick up phone the dsl sure dc~...then i complaint to clickerz..then after 2nd day..they send tmnut guy come over and trouble shoot...

then they found out is the switch at the exchange there broken edi..so they replace a new 1~..now my snr margin reading is like:

SNR:-
DS: 43.9
US: 25
Line Attenuation:-
DS: 1.1
US: 4.0
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