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> Streamyx SNR Margin, --Read here if you face disconnections-- (Broadband Problems)

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jamesme135
post Nov 24 2008, 10:43 PM
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This's my stat :
Line State Connected
Modulation ADSL_G.dmt
Annex Mode Annex A
Max Tx Power -38 dBm/Hz

Item Downstream Upstream Unit
SNR Margin 6 20 dB
Line Attenuation 44 19 dB
Data Rate 2048 512 kbps

It always disconnect. So frustrated!!
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Irzani
post Nov 25 2008, 04:54 AM
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QUOTE(jamesme135 @ Nov 24 2008, 10:43 PM)
This's my stat :
Line State Connected
Modulation ADSL_G.dmt
Annex Mode Annex A 
Max Tx Power -38 dBm/Hz
 
Item Downstream Upstream Unit
SNR Margin 6 20 dB
Line Attenuation 44 19 dB
Data Rate 2048 512 kbps

It always disconnect. So frustrated!!
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2 Mbps package. Have you called TM? I hope your case will no being like me .. downgrade to 1 mbps, easy job for them ..
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jamesme135
post Nov 25 2008, 07:47 AM
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QUOTE(Irzani @ Nov 25 2008, 04:54 AM)
2 Mbps package. Have you called TM? I hope your case will no being like me .. downgrade to 1 mbps, easy job for them ..
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No mine is only 512 kbps..

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Irzani
post Nov 25 2008, 01:11 PM
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QUOTE(jamesme135 @ Nov 25 2008, 07:47 AM)
No mine is only 512 kbps..
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Waa, you lucky one ... you get more than what you expected .. 2048 is for 2 mbps package .. nod.gif
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jamesme135
post Nov 25 2008, 02:03 PM
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really?? but download speed is only 50kbps max.
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justsome1
post Nov 25 2008, 02:16 PM
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TM no longer cap solely based on ADSL line rate.
Most users will show 1024 to 2048kbps downstream line rate but the actual speed will depend on the packages paid for.
as for your disconnection problem, its due to the low SNR Margin on your downstream link.

a single digit SNR is NEVER good. SNR about 20db or above should be very stable. Between 10-19 is just marginal with the tendency to drop on high usage scenarios or where error rates will be high resulting in lower effective throughput.
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leopardus
post Nov 25 2008, 02:42 PM
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hows my snr?is it good?

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Irzani
post Nov 25 2008, 04:20 PM
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QUOTE(justsome1 @ Nov 25 2008, 02:16 PM)
TM no longer cap solely based on ADSL line rate.
Most users will show 1024 to 2048kbps downstream line rate but the actual speed will depend on the packages paid for.
as for your disconnection problem, its due to the low SNR Margin on your downstream link.

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I didn't know whether the cap is already stop by October 08 or before, but before I applying for 1 mbps package (before 512 kbps) , they give me 1024/512 on ADSL, but using speed tester, the maximum only can reach 512 max.
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ykc
post Nov 25 2008, 11:41 PM
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I got 12db SNR only .... consider low .... how should i complain ?
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roy_pck
post Nov 26 2008, 12:27 AM
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QUOTE(ykc @ Nov 25 2008, 11:41 PM)
I got 12db SNR only .... consider low .... how should i complain ?
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gather all screamyx users in your residential area and complain together. request them to set up a DSLAM near your house. it will be a tough task though.good luck! smile.gif
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Iylia
post Dec 2 2008, 05:32 AM
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eh the dslam is like 600meter from my house and sometime i can get 0db snr margin k. dono wtf is wrong. i call tmnet they dono what is snr margin also. lol. sometimes my snr margin is negative also. =/ think i need to rewire cabeling to my house. later i take screenshots show u all.
i have had streamyx for 7years already. maybe the copper cable sumthing wrong already
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amenlo9
post Dec 2 2008, 07:54 PM
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i thought SNR margin low is causing by physical line problem example old wire and copper etc?
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eprince
post Dec 3 2008, 01:17 PM
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i had meet SNR downstream low prob as well...

normally i get 12db for snr downstream n will drop til -2db den i get dc...

las week tm tech had come to chk, n i show them abt my snr downstream margin...but they seem like knw nth abt snr function n cant gv me an answer of it...

in the end, the tech told me coz my house is near to dslam, so shd not get too high snr margin...so 12db is good ady.

any idea i can still complain on it?
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EVOlch
post Dec 4 2008, 09:55 PM
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how bout my SNR? facing alot of dc lately >.<

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x-treme
post Dec 5 2008, 03:45 PM
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my connection got problem?? how to fix this??

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my connection frequently disconnect.
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Without
post Dec 6 2008, 04:22 AM
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x-treme: call for tm do rewiring.
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Without
post Dec 6 2008, 04:23 AM
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QUOTE(EVOlch @ Dec 4 2008, 10:55 PM)
how bout my SNR? facing alot of dc lately >.<

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your DS 12db will get frequently disconnection.
call TM rewiring your line
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Irzani
post Dec 6 2008, 05:27 AM
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QUOTE(Without @ Dec 6 2008, 04:23 AM)
your DS 12db will get frequently disconnection.
call TM rewiring your line
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That statement will be the hard part .. until now, even after a 3-4 complaint, no one will check the cable outside, all works done in the exchange, either downgrade or reduce the speed .. very easy ..
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EVOlch
post Dec 6 2008, 10:10 AM
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QUOTE(Without @ Dec 6 2008, 04:23 AM)
your DS 12db will get frequently disconnection.
call TM rewiring your line
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I did rewired the internal phoneline... but disconnections still happening...
I request the tm technician to change the wire from the pole to my house but the technician told me tht the wire no nid to change bcoz is a vry lasting copper wire ( my house got 30 years ad )...
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gsan
post Dec 6 2008, 10:15 AM
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QUOTE(EVOlch @ Dec 6 2008, 10:10 AM)
I did rewired the internal phoneline... but disconnections still happening...
I request the tm technician to change the wire from the pole to my house but the technician told me tht the wire no nid to change bcoz is a vry lasting copper wire ( my house got 30 years ad )...
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continue complaining until they change the wire outside your house
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