This post has been edited by BasicCX: Mar 19 2009, 02:30 AM

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i face a problem,the hosting company i use now wont want 2 let me go.
i ask for the auth code to trasfer domain,but he refuse to gv me by giving a lots of reason.wat still i can do in order 2 get the auth code from them?
hosting company i use now is http://visgear.com/
any1 face the same problem oso b4?wat i can do 2 get my auth code to transfer my domain?
hopefully got ppl can tell me wat 2,thx.

What's the reason they gave u? Is the domain expired?

He say he dun hv the auth code...
The hosting is buy from the company leh,how come they dun hv the auth code?
Hask us 2 request 2 his domain provider,but v cant request without the auth code wat....
V buy the domain from them,v should hv control of the domain ,rite?
But v not oni cant control,wan transfer to other hosting oso cant let us do...

Wat should i do in order 2 hv the transfer auth code?

If the domain is registered by them, they should send u a control panel to control your domain. It is your right.

Can you control your domain like change the "Name Server" which allow you to change your web hosting but still keep your domain?

If you have the control of the above, you should able to see something called "Modify Domain Secret" which is your auth code.

Try to get the link for Domain Control from your provider.
It should solve your problem.

I dun hv the control of my domain,i just being gv access to the control panel of hosting from the 1st day of hosting at this company...
At that time dun even noe i should hv the rights of having it...
now once i notie their service really no good n i wan 2 change hosting,but he tell me that they r resseler,dun hv the control of domain.
I dunn wat he say is true o not,since i not familiar with domain....
Wanna noe is that true that he dun hv the access to the domain control panel if the company is resseler?

It doesn't sound right there.

Even I bought my domains from the reseller, I still have the control over the domain ...

This post has been edited by WebWalker: Nov 5 2008, 04:27 PM

Most big registrar have customer control panel but as a reseller you have option to implement the reseller API where all transaction goes thru your website.
Depending on the webhosting company, some of these API (like auth code) could be left out. Even worst, the domain could be registered under the reseller email address via API.

That's why for KawanHost, I decided not to implement any API.
This gives my customers as much control as possible via kawanhost.supersite.myorderbox.com which is available to every reseller.

Only thing they cannot do is to 'Transfer' within Registrar (from KawanHost to another ResellerClub/Directi reseller), which is FREE btw.

Easy just file a complain against the company with Icann
http://www.icann.org/en/faq/
http://www.webmasterworld.com/domain_names/3320445.htm

---

Added on November 6, 2008, 9:36 pmMy registrar won't let me transfer my domain, what do I do?

If you're having trouble transferring your domain from one registrar to another, you should contact the registrar you want to transfer to for assistance. If your preferred registrar is having any trouble processing your transfer, your registrar can obtain assistance from ICANN or the registry operator as appropriate.

Registrars are not permitted to deny transfer requests arbitrarily. ICANN has no policy that permits or requires registrars to deny outgoing transfer requests solely because the registration is within X number of days before expiration. In any case where a "losing" registrar does deny a transfer request, it is required to provide the "gaining" registrar with a notice of the denial and a specific reason for the denial.

For your reference, the "Policy on Transfer of Sponsorship of Registrations Between Registrars" is set forth in Exhibit B to the Registry-Registrar Agreement. For details on updates to ICANN's transfer policies, please refer to <http://www.icann.org/transfers/>.

This post has been edited by MNet: Nov 6 2008, 09:36 PM

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This post has been edited by ViRaViRa: Nov 24 2008, 02:40 AM