I bought the Desire from x132755 on early of May , which is an ap set from PDA Gadgets . Last 2 weeks I encountered some problems , that the phone keep restarting itself , I couldn't fix it so I send for the warranty to PDA Gadgets nearby the midvalley , above the Perodua showroom. The guy there told me it will take up to 2 weeks to fix it . But today already 2 weeks , still don't have update from them . So I called the guy who in charge , and asked him about the progress , he told he wasn't clear about that , then I asked again, "Can you ask the technician when it will be done ? Call me back by today " , he said "alright" . I've waited his call since 11am , until now , not a reply from him. Then I tried to phone him few minute ago , I got this , "The number you have dialed is not available" , WTF ? I know I must give them some time to do it , but it has been 2 weeks , not a single update from them . They told me , as soon as it is done , they will call me. So does it mean if they take 1 , 2 months , I have to wait until that time ? This is kinda getting me frustrated because my patience will eventually run off . I won't be this frustrated if he get me some updates , or give me a precise date that it would be done , but he didnt ! What he gave me is "dont know" , "not clear". It's like you are waiting your food at the restaurant with starving stomach for long period . After 20 minutes has passed, I tried to called him , and now he picked up the phone .
I asked:"did you call the technician ?"
he said: " what ? What are your case ?"
me :"the Desire that I require you to ask the technician..."
he:"ah ? oooo , I've forgotten to call"
I asked:"When you can call the technician ?"
he said :"not sure"
me : "That mean I have to keep waiting ?? 1 month 2 months ?"
he:"I dont know because the technician have to open everything apart to check what's wrong "
Then
"he said :hmm , I will call you when it is done".
Now I am blaming myself ,why I couldn't wait until SIS set release ? Why I was such in a haste to get AP Desire ? I am not clear about other AP dealer , but I am just sharing PDA Gadget case with you all . I've learn my lesson , that I should have waited and pay few hundred ringgit to get a SIS set , doing so will saving the pain in the ass .
How you guys feel if you encounter this problem ?
Now I wait and see how long they are going to take , I'll keep you guys posted .
This post has been edited by linkinawe: Oct 11 2010, 07:11 PM
Bad experience with PDA Gadgets AP set, any bought their phone with PDA Gadgets?