Need ur help. I bought my Gigabyte 8800GT TForce from a forumer in which he bought it in Alor Setar. Now it's faulty & I'm not willing to go to Alor Setar. Can u help me RMA the card & how much will u charge? Called the Alor Setar shop but they don't want to tell me what's their Gigabyte's distributor. Then I visited Nation-Tech to check but it's not supplied by them. There's no supplier warranty sticker on the card so most prolly it's distributed by ScanArt Data System (M) Sdn. Bhd. Pls reply me. TQ

sorry
at the moment we cant provide such support
due to the Warranty Department is have some changes

R

Hi
I sent my Righpower Powercube 750watt for warranty about more then 6 weeks ago at the Midlands branch.
The technician told me it will take about 1 month for the claim but its been more then 6 weeks d. (I was told the UPS comes with two full years warranty and there will be no money / payment needed for the repair.)
Can you help to check what is the status of my claims and please get the technician to call me

I had a very bad experience with the midlands staff. Was contemplating not to go to the branch but since i bought the UPS frm Allan during PC fair i took it back to the shop. The bad experience i had was when i took my cpu to the shop for repair. the technician there tested it and was able to login to the windows ( testing was done in front of me). Since he cannot solve my problem he requested me to leave it overnight. The next day he called me and say the power supply is dying off so suggested me to change my powersupply which i agreed. I went to the shop the next day to collect my pc the next day and was charged rm 85 for the service ( rm 55 for the power supply n rm 30 for the service). I was told on the phone if i were to purchase anything from GZ the service change can be reduce to rm 20. Being in a hurry i paid the rm85 n left. When i brought my cpu home i wasnt able to boot up at all. The next day i took the whole CPU down to the shop for checking. After 2 hours of testing with me waiting the technician confirmed my HDD is dead and claims that the hdd was already dead when brought it. I was furious. Not only did the technician lied about the hdd, he also lied abt the service charge after i went thru the receipt again (Instead of rm 20 he charged me rm 30). In the end the shop took the powersupply back ( since all the hdd in the pc is no longer workable - i have decided to purchase a new pc from another shop) but refuses to return me the rm 30 charged which to me is totally unacceptable. reason is because the service charge is charged since he perform a service to fix the problem but in my case not only was the issue not fixed he ended up toasting / killing my hdd. Eversince then i have completely lost faith with the Midlands Gadget Zone staff. I have switched all my transaction to Swisspac who by the way provides fantastic service. I hope your technician in Midlands does not take this opportunity to delay/sobotage my claims due to the bad experience i have. Please prove me wrong

This post has been edited by sirwin81: Oct 10 2008, 10:36 PM