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RMA Department, Warranty!!!

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KingOfRobin

Jun 4 2007, 12:58 PM

Show posts by this member only | Post #161

Newbie

Group: New Member
Posts: 2
Joined: February 2005

zzzzzzz
i passed a corsair 512MB to 1-stop outlet...
3 months le still not having any notice

verticalar

Jun 5 2007, 02:46 AM

Show posts by this member only | Post #162

Adavocate Valiant Warlord

Group: Store Representative
Posts: 1,093
Joined: January 2003
From: NORTH sYdE

RMA DEPARTMENT
CLOSE FROM 4/6/2007 - 11/6/2007

DUE TO ALL RMA STAFF N PERSONALS R ALL TRAINING @ OVERSEAS!!

SORRY FOR THE TROUBLE>>>

Regards

Added on June 15, 2007, 11:04 am

QUOTE(KingOfRobin @ Jun 4 2007, 12:58 PM)

zzzzzzz
i passed a corsair 512MB to 1-stop outlet...
3 months le still not having any notice

pls call one stop to check

04-2107006

This post has been edited by verticalar: Jun 15 2007, 11:04 AM

verticalar

Jun 15 2007, 11:09 AM

Show posts by this member only | Post #163

Adavocate Valiant Warlord

Group: Store Representative
Posts: 1,093
Joined: January 2003
From: NORTH sYdE

QUOTE(labtec @ Apr 16 2007, 12:09 AM)

Hi, i have went to your shop in BJ last wednesday but the staff there say that currently there is no stock for MEC power supply and i need to wait for the stock
And he is not sure when the stock will come in
Any idea when i can get my new power supply? coz i'm waiting it to build my new rig i bought in pc fair

Added on April 22, 2007, 10:32 pmhello, anyone there?

sorry for the late respond....

about ur case, is best u talk it over with our branch ppl
where u bought it....

cause i cant really check in this way, and not sure what is happening
at the moment....

if the MEC powersupply hav not come back or have no stock....
u cna ask to upgrade for a better PSU with add one $$ abit..
like you can go for ACBEL 350W..

Regards

ridzuan80

Sep 9 2007, 08:20 PM

Show posts by this member only | Post #164

Newbie

Group: Junior Member
Posts: 5
Joined: June 2007
From: bandar perda pulau pinang

i send 2 item to gz prai to rma...
ram and power supply 25/6/2006...resit no 1155&1154...
2 month++ after send cannot any respon...

verticalar

Sep 11 2007, 10:09 AM

Show posts by this member only | Post #165

Adavocate Valiant Warlord

Group: Store Representative
Posts: 1,093
Joined: January 2003
From: NORTH sYdE

QUOTE(ridzuan80 @ Sep 9 2007, 08:20 PM)

i send 2 item to gz prai to rma...
ram and power supply 25/6/2006...resit no 1155&1154...
2 month++ after send cannot any respon...

bro, pls call in to GZ@Prai to check up with this issue....
plus the warranty department in Prai branch have been
change abit.

Sorry for the delay of ur RMA....

Regards

zaxxshoxx

Sep 12 2007, 11:36 AM

Show posts by this member only | Post #166

Regular

Group: Junior Member
Posts: 153
Joined: January 2006
From: Cyberjaya

im new here... where is your shop eh..

i got old 512 sdram rosak dy.. can rma kah?

cschun86

Sep 12 2007, 07:16 PM

Show posts by this member only | Post #167

Good Rig + Timeless = Waste

Group: Senior Member
Posts: 1,630
Joined: October 2006
From: Perai ---> Nibong Tebal (USM Eng Campus)

gz got 4 branches actually,
perai megamall, prangin mall, one stop, and BJ complex.

zaxxshoxx

Sep 14 2007, 01:12 PM

Show posts by this member only | Post #168

Regular

Group: Junior Member
Posts: 153
Joined: January 2006
From: Cyberjaya

dun have in kl la?

WhizzWork2005

Sep 20 2007, 02:36 PM

Show posts by this member only | Post #169

Freak

Group: Senior Member
Posts: 1,375
Joined: July 2005

I purchased a Kingston Micro SD Card in Penang about 1 month ago, and I'm working in KL.....

My Micro SD Card is working fine in the 1st 1 week, then, suddenly can't work anymore.... can't even detect and just hang my notebook / PC.....

How i can claim my Kingston Micro SD Card??
Can I claim from Disty in KL??
How is the process??

Please advice.... Thanks...

verticalar

Sep 22 2007, 02:35 PM

Show posts by this member only | Post #170

Adavocate Valiant Warlord

Group: Store Representative
Posts: 1,093
Joined: January 2003
From: NORTH sYdE

QUOTE(WhizzWork2005 @ Sep 20 2007, 02:36 PM)

I purchased a Kingston Micro SD Card in Penang about 1 month ago, and I'm working in KL.....

My Micro SD Card is working fine in the 1st 1 week, then, suddenly can't work anymore.... can't even detect and just hang my notebook / PC.....

How i can claim my Kingston Micro SD Card??
Can I claim from Disty in KL??
How is the process??

Please advice.... Thanks...

I try to get hold of the disti contact...
but seems Kingston website is down...

so pls give me time
to get a solution for u

Tq

WhizzWork2005

Sep 28 2007, 03:20 PM

Show posts by this member only | Post #171

Freak

Group: Senior Member
Posts: 1,375
Joined: July 2005

QUOTE(verticalar @ Sep 22 2007, 02:35 PM)

I try to get hold of the disti contact...
but seems Kingston website is down...

so pls give me time
to get a solution for u

Tq

OK, Thanks a lot..

verticalar

Sep 29 2007, 04:22 AM

Show posts by this member only | Post #172

Adavocate Valiant Warlord

Group: Store Representative
Posts: 1,093
Joined: January 2003
From: NORTH sYdE

QUOTE(WhizzWork2005 @ Sep 28 2007, 03:20 PM)

OK, Thanks a lot..

try this add

i'm not sure is this the one

CONVERGENT DISTRIBUTION (M) SDN BHD
1-1B, 1st Floor, (Letter Box 77),
Plaza Low Yat, No. 7, Jalan 1/77,
Off Jalan Bukit Bintang,
55100 Kuala Lumpur,
MALAYSIA.
Tel : +603 2144-1881
Fax : +603 2144-2882

[W]ee[D]

Oct 22 2007, 12:02 PM

Show posts by this member only | Post #173

Regular

Group: Junior Member
Posts: 144
Joined: July 2005
From: In Stores Near You

need to RMA a pair of rams of mine, seems that only one is doing its job
anyone can help me to RMA a Corsair Ram for me?

ktek

Nov 10 2007, 02:01 PM

Show posts by this member only | Post #174

～藍藍路～

Group: Senior Member
Posts: 738
Joined: July 2006
From: penang

i've sent a DFI infinity nf4-ultra (mobo) to prai store around octorber , is it ready to take back yet ?

khsj

Mar 11 2008, 11:26 AM

Show posts by this member only | Post #175

Poison-my is also [XEF]-poison.my

Group: Senior Member
Posts: 1,044
Joined: January 2003
From: Penang Island

Hi i've got a XFX 7600GT card with a problem, got a part loose . do you think i can RMA the card? Bought from ur shop

Here's the pic.

user posted image

This post has been edited by khsj: Mar 11 2008, 11:27 AM

verticalar

Apr 26 2008, 03:57 AM

Show posts by this member only | Post #176

Adavocate Valiant Warlord

Group: Store Representative
Posts: 1,093
Joined: January 2003
From: NORTH sYdE

QUOTE([W]ee[D] @ Oct 22 2007, 12:02 PM)

need to RMA a pair of rams of mine, seems that only one is doing its job
anyone can help me to RMA a Corsair Ram for me?

you need to check if ur
warranty period with the branch is it over.
mostly 1 year will be in store warranty, after that you have to bare
ur own postages or warranty claims.

You need to check back to which branch you bought it from,
then from there we can work something out but
in another case, if ur purchased are not from Gadget Zone,
charges will be put on the services to claims and
time duration of claims will not be very fast.

R

Added on April 26, 2008, 3:59 am

QUOTE(ktek @ Nov 10 2007, 02:01 PM)

i've sent a DFI infinity nf4-ultra (mobo) to prai store around octorber , is it ready to take back yet ?

Can you pls call in to prai n ask for the warranty
department personal to help u trace the status of this case.
Prai warranty department is close every Tuesday, FYI.

R

This post has been edited by verticalar: Apr 26 2008, 03:59 AM

verticalar

Apr 26 2008, 04:01 AM

Show posts by this member only | Post #177

Adavocate Valiant Warlord

Group: Store Representative
Posts: 1,093
Joined: January 2003
From: NORTH sYdE

QUOTE(khsj @ Mar 11 2008, 11:26 AM)

Hi i've got a XFX 7600GT card with a problem, got a part loose . do you think i can RMA the card? Bought from ur shop

Here's the pic.

user posted image

bring in the card to any of the branch and
let the warranty department personal to check
and discuss it with u,....

mostly if it's human error, it will be void.

R

tauruskong

Apr 29 2008, 06:35 PM

Show posts by this member only | Post #178

Newbie

Group: Junior Member
Posts: 20
Joined: April 2008

send my gigabyte ep35 ds3 in for rma already 1 month no answer. Im using it for a month only ZZZZzzzz

verticalar

May 2 2008, 04:13 AM

Show posts by this member only | Post #179

Adavocate Valiant Warlord

Group: Store Representative
Posts: 1,093
Joined: January 2003
From: NORTH sYdE

QUOTE(tauruskong @ Apr 29 2008, 06:35 PM)

send my gigabyte ep35 ds3 in for rma already 1 month no answer. Im using it for a month only ZZZZzzzz

Can you pls call in to which branch u sent to n ask for the warranty
department personal to help u trace the status of this case.

R

mini_cooper

May 9 2008, 02:24 PM

Show posts by this member only | Post #180

Regular

Group: Store Representative
Posts: 185
Joined: January 2005
From: PENANG,MALAYSIA

Warranty guys @ GadgetZone Perai Was BACK~~~~IS me......

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