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> Internet disconnected, when phone is being used..

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fiqz4ce
post Oct 26 2009, 08:53 AM
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Broadband provider
ISP/package: Streamyx
Location: Skudai
Have you called your ISP's helpline?: No

Personal equipment
Modem: billion streamyx modem
Router: dlink dl524
Firewall used:

Problem details
First occurence of problem:
Problem frequency: when phone is used..
Problem description: when phone is being used, i will get no internet connection.. the wifi is connected, but there is no internet.. i don't know why.. but when phone is not used, it will be ok.. i checked the splitter connection, no problem.. why this happened? i hope somebody can help me.. thanks..
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tvcat
post Oct 26 2009, 09:29 AM
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i think the splitter is faulty, go and buy a new one to test, its very cheap.
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akaneikegami
post Oct 26 2009, 09:48 AM
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yeah,tvcat is right....most probably it is either your splitter or the cable plugged into your phone.
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fiqz4ce
post Oct 26 2009, 11:15 AM
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oh really?
thanks.. ill try new one.. smile.gif
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akaneikegami
post Oct 26 2009, 10:45 PM
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QUOTE(fiqz4ce @ Oct 26 2009, 11:15 AM)
oh really?
thanks.. ill try new one..  smile.gif
*



new one of what modem?
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ahcheap
post Oct 26 2009, 11:08 PM
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Most probably faulty splitter. Get a new one, normally less than RM10.
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