as if they care. one click and the email end up in 'trash' folder

just called Maxis. Report to em that Orange is useless and unreliable. Done. Orange called back in 5 minutes.

Result : Still no phone

Conclusion : Anger management

yes, RM200 deposit for confirmation, and Ma**$ not held any responsibilities for any shortage of stock, extended waiting period is not notice to me, but some how, some location, ppl just can get it on the spot by signed up the contract plan, and be frankly there is few person around me get the iPhone on the spot at the mentioned location, i cant do so because my RM200 cannot be refundable from the MEP i placed order which i had spoken to particular customer service, wat i can do?

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Added on November 23, 2009, 5:07 pm


if your news is accurate about the roadshow going to held with stock ready on the spot, then i really dont understand why i had paid deposit still cannot get my iPhone after more than 5 weeks waiting, i placed order on 14 OCT 2009.

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Added on November 23, 2009, 5:17 pm

yes, it got right to decide, i got no right to claim for FAIR TRADE, even with deposit paid for 5 weeks. I should receive different treatment as customer that paid deposit compare to those able to jump in the mentioned location on good timing to get the iPhone on the spot. I'm just unlucky lar. Who else have the same unlucky exp, cant really guess the number VS the available stock number that already finish distributed out on mentioned location.

This post has been edited by yosen2000: Yesterday, 05:17 PM

Just got my iphone today, called me this morning and straight go to pick up. Waiting for 17 days. Anyway, got it now.

Yeah, customer service from Ma**$ called, i was busy being "BROTHER" for my best friend wedding ceremony on saturday 21 Nov 2009, she called me around 1pm, so i asked her call back at 3pm. About 3:15 pm, she called again, this time, i was driving back home. So i asked she call back after this, and suggested by her around 4pm she will call me again.

About 4:15 pm, get the called from HER, discussed the issue raised in the email referred, said understand my frustration and explain to me the Pavilion case was just a small allocation of stock for MIFA event. Well i just repeat again with wat i had written in email, my perception on this case was simply enough, i'm feeling dissatisfy for treated unfairly with the distribution policy & sales strategy executed.

Well, she convince me will help me check thru this issue with the marketing team, and she will get back to me on monday, which is today, because that day was saturday and others were off duty. Then that's it, we end the call. Until now i get nothing, may be later, see how.

And no reply from other party regarding my email.
Thank you.

where at?

haha yea, i won't be surprise if that happen. but it's better then sitting back and sulk.

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Added on November 23, 2009, 8:12 pm

wow, that's tough. so is there any updates after ur last post? it's really crap if they are mistreating the customer this way. seems to them new sales are more important than existing customers.

This post has been edited by mikej1899: Yesterday, 08:12 PM

wow, that's tough. so is there any updates after ur last post? it's really crap if they are mistreating the customer this way. seems to them new sales are more important than existing customers.

[/quote]

so it seems

I would like to say something among the rantings here. You guys do know that you actually have proper recourse, right? If at all you feel strongly that you are not treated fairly, take your case to the proper authorities. In that way, at least you get the satisfaction of knowing something will be done instead of harbouring the thought that your complaints will fall on deaf ears or you will be given lip service.

Please don't ask me who, where and how. If you really want to see justice, do some homework, approach the correct parties and take the correct course of action.

If you don't want to bother, just live with the wait and the so-called unfair treatment.

AGREED.. go do some homework bring case to the proper authorities at least u will get a better answer from them rather then wait for nothing.

partially agrees....

but ranting is good to alert other potential customer regarding their service...i'm thinking of booking iphone for rm200..but now i'll wait to see the situation...anyway we're here to share our experiences.....& of course if wont satisfy to any issues we must report to the relevant authorities...