hii everyone my benq joybook s41 was died last week and after i did my research in last week i knew it it GPU's problem due to defective chipset of nvida geforce 8m series...so i wonder so any benq joybook do really received a free repair for this prob, in m'sia i think..

as i know,changing the mobo will cost me 1.5k.this is insane!!

so any1 did receive free repair from benq malaysia,do let me know and tell me how to let them do a free repair for me.

one more,can the benq joybook s41 just change the gc chipset instead of replace the mobo?

or can i ask them to change the gc to nvidia 9m series since the 8m is faulty,then if they change the same defective chipset for me,in case i pay for the service i will also face the same problem again in the future just like a time bomb!!

I really hv no money..considering should i sell it after do the repair...

This post has been edited by wavemech: Aug 28 2009, 12:21 AM

yes me... but in Singapore...

anyway, basically the thing is, i ve extended warranty (standard 1yr int'l, + 2yrs extended), but after the satandard one has expire, and i send the laptop to service, the BenQ staff never ask me or check anything regarding warranty... they juz take in the laptop, no qn asked...

2) impossible, since the graphic card is soldered onto the mobo... u either dun change or change both...

3) changing to GeForce 9M, or rather, S42 mobo and graphic card, is for very jialat case only... so far only heard 1 case of such... spoilt 4 times in less than a year...

maybe you can try talk to the SC personnel...there are such cases that already like yours one..maybe they can change the GC for free lor...because the problem is not the laptop but the GC itself...

*try talk to them change to S42 Mobo lor..

Can change to S42 modo? Mine change already.. That defect problem la.. Now I have heat problem.. What to do lor? Any Idea?

ya i heard there were ppl really did claim it for free..but some do,some donot ..

so i m kinda worry now..
1 weeks edi and they hvt call me back!!!

arghhh

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Added on August 30, 2009, 2:15 amgood news,ytd i emailed benq and they replied that they wil fix joybook that affected with no cost.

now the problem is i still duno the exact problem for my lappy

This post has been edited by wavemech: Aug 30 2009, 02:15 AM

finally did they replace for u?

i also afraid this will happen to me next time....
im using my S41 since march 2008 until now.
it working fine untill now....but feel like time bomb la.
everyday afraid gc will faulty....
now, planning to sell it before anything happen to me....heheh.

but, let say it happen, and my 1 years warranty is finished already.
can i claim for free???? and where is BenQ service centre???

there's quite a number of cases where the warranty is over and BenQ replace for free....

juz tell them that it's the GPU gone case already, most of the times they wouldn't ask anymore qns...

got rid of my S41 6mths ago... :nod;

hi...can u guys help me on this...
im using s41...when i turn on,it display nothing but some horizontal and vertical line...
is this the symthomp of GPU problem u guys mentioned...???
or what should i do now...???

yes it is...

send it to repair, it's the only way...

ooo....
like wat u guys mentioned above....
means i still can get free replacement at the service centre even though my warranty period has over..??

from the many cases i ve seen, yes, FOC...

Yeah, my benq S41 died also but i took it to the service center and they did it for me for FOC jus in 2 weeks time.

Mine is dead too and the warranty is finished. Is there anyway I can get free repair?

benq will help s41 user to repair for free

as long as the notebook still got warranty or not? how bout if the warranty expired? do they charge us and is it expensive?

No, they won't charge you any single cents even though your warranty expired, as long as it's really your GPU problem then they would change you for FREE, else it gonna charge you like normal, I mean other parts defect not GPU.

wow. great things frm benq. like to hear it.

may i know where benQ service centre? or where u send those faulty GPU?

i dont know, u can seek at benq laptop and discussion area.