Just now i backup some folder which inside got many subfiles into my exd hardisk, after i done format my pc, when i try to copy back the folder, its failed and pop up a error

msg -
Cannot copy 'folder name': Access is denied.

Make sure the dish is not full or write-protected and that the file is not currently in use.

* All the folder and file font changed form black to green.


So i google it how to solve this problem, i tried to decrypt the folder in oder to copy it, i did decrypt all the subfile but in the end i just able to decrypt the folder (font changed from green to black d), but not for subfiles (still remain green file name). As the result i still cant copy the subfiles.

Anyone knows whats happening ? can teach me how to solve it step by step ?

TS..u can try to do this..
go to windows explorer..choose folder option..
then select view..untick 'show encrypted and compress file'..

^ you're not helping him solve the problem. you're just telling him to ignore the problem completely and forget about copying it. which is insane considering this is Tech Support

anyway, green does mean encrypted file. there's nothing you can do except for decrypt them back. do remember that the decryption relate to the user profile.

if the files was encrypted using user A profile, user B profile won't be able to decrypt it. it's obvious, i just want to re-affirm