TM DOWNTIME/MAINTENANCE ANNOUNCEMENT THREAD

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TM DOWNTIME/MAINTENANCE ANNOUNCEMENT THREAD, Post it up here (News)

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MX510

Oct 14 2009, 11:20 PM

Show posts by this member only |This post's rating (0+, 0-) | Post #21

PSNID darknforce

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From: Between Heaven n Earth

ANNOUNCEMENT

Telekom Malaysia Berhad ™ wishes to notify that the recent earthquake incidents did not cause any service disruption. The international submarine cable network is in order and working fine.

TM wishes to assure its customers that it always monitors its network to make sure that customers enjoy uninterrupted Internet and telephony services.

TM would like to advise customers who experience any service disruption to call TM Contact Centre at 100 or e-mail us at help@tm.com.my.

Thank You

Telekom Malaysia Berhad

pengiranijam

Oct 18 2009, 08:13 PM

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Absolute Infinity

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From: Malaysia Truly Asia

16/10/2009
ANNOUNCEMENT - WEBSTAR & ICARE SERVICE INTERRUPTION

Dear Valued Customers,

TM wishes to inform its customers that it is performing an upgrading exercise on its call centre system from 10.00 p.m. on Friday, 23 October 2009 until 8.00 a.m. on Sunday, 25 October 2009. As a result, this may cause some delay in your complaints restoration.

TM apologies for any inconvenience caused and would to assure you that we are upgrading our services to serve you better.

Thank You.

Refer @ http://www.streamyx.com.my/whats_new/whats...rticle_20091016

~tera~

Oct 18 2009, 08:55 PM

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Getting Started

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Joined: Dec 2008

is it ... the network maintenance by tm will causes dc while using the internet ???
i hav been tru this problem in several months already ... in 1 day i can dc ..5~50 times .. the connection not stable

is it the line problem related to TM doing ?? if i have a bad line connection can i refer to TM to fix it ?? my area is Kota Bharu ..
sry if i post in wrong topic ..

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