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 TM cannot be blame anymore!, Bcoz u r applied 2 da Terms & Conditions

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TSflodder
post Apr 18 2009, 12:12 AM, updated 15y ago

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Guys,

Bad news due TM don't know since when added 1 more new term under section "xv" which not promise you contents download & upload speed from outside the country

QUOTE
xv. Streamyx download and upload speed is guaranteed for local content access only. TM is not responsible for the low speed of either download or upload of international content access.

With unconditional accept it

For Further:
http://www.streamyx.com.my/get_streamyx/ge...package_Details

This post has been edited by flodder: Apr 18 2009, 12:50 AM


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roy_pck
post Apr 18 2009, 12:14 AM

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wah smart la screamyx mad.gif mad.gif
MR_alien
post Apr 18 2009, 12:26 AM

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it's not in my contract...so i can complain
only those that are under new contract cannot complain
plus...an ISP that cannot guareentee the connection to international website is just simply a GARBAGE ISP
the main purpose of ISP is to connect to websites around the world...isn't it?
this rules makes them NOT ISP any more....it's kinda like national intranet provider already
syarz
post Apr 18 2009, 12:28 AM

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i want to tell to them to
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HeHeHunter
post Apr 18 2009, 12:31 AM

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When did they add this shit?

Really, when I apply, there's no such thing as this.
SUSruffaz
post Apr 18 2009, 12:33 AM

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streamyx = intranet =D
MR_alien
post Apr 18 2009, 12:33 AM

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QUOTE(HeHeHunter @ Apr 18 2009, 12:31 AM)
When did they add this shit?

Really, when I apply, there's no such thing as this.
*
so....debatable...it's not in my contract that i signed...lol
natioanal intranet provide rather than internet service provider now
HeHeHunter
post Apr 18 2009, 12:35 AM

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Er... then ask TM go eat shit. I'm going to terminate and switch to P1.
syarz
post Apr 18 2009, 12:35 AM

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QUOTE(MR_alien @ Apr 18 2009, 12:33 AM)
so....debatable...it's not in my contract that i signed...lol
natioanal intranet provide rather than internet service provider now
*
tats y all shud give dem this
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HeHeHunter
post Apr 18 2009, 12:36 AM

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Really, this will make them not to upgrade international link. WTH...
TSflodder
post Apr 18 2009, 12:37 AM

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QUOTE(MR_alien @ Apr 18 2009, 12:26 AM)
it's not in my contract...so i can complain
only those that are under new contract cannot complain
plus...an ISP that cannot guareentee the connection to international website is just simply a GARBAGE ISP
the main purpose of ISP is to connect to websites around the world...isn't it?
this rules makes them NOT ISP any more....it's kinda like national intranet provider already
*
Haha the time you first registered streamyx you never photostat the contract keep on it either lawyer witness.
Chanwsan
post Apr 18 2009, 12:42 AM

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ISP = Intranet Service Provider*

* only applicable in Malaysia.
davidmak
post Apr 18 2009, 12:44 AM

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There's usually a clause on every subscription terms and conditions that the terms themselves are subject to change. So even though your subscription papers do not have the clause thats because you're having the older revision. And your form has this clause to carry forward to the new one. Yes, in this case you have signed the old one so the new one shouldn't apply. Not so easy unfortunately. This is because when you sign it there's another clause saying you agree with the clause already mentioned.

This isn't a Service Level Agreement (SLA) so the service provider reserve the right to change their terms of service. As consumers the status quo lies on the service provider. We can only vote with our pocketbooks.

Anyway, that term is stupid and they are shooting at their own foot. As an ISP your core service is to provide means of connection to the web (www). And the internet is largely based in out of country (sorry, Malaysia didn't pioneer the internet, nor we are the greatest economic power in the world). So if you cannot guarantee that very fundamental core service, then what right do they have to be an ISP? Probably it only applies to consumers like us. So I guess they are bullying us and do not value us as their customers. Maybe we're not their profitable customers. The large corporations or SMEs are.
MR_alien
post Apr 18 2009, 12:46 AM

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QUOTE(flodder @ Apr 18 2009, 12:37 AM)
Haha the time you first registered streamyx you never photostat the contract keep on it either lawyer witness.
*
never care about that....just ask them when did u add this...lulz
THIS PROVES THEM THAT THEY ADMIT THEY HAVE SLOW CONNECTION TO INTERNATIONAL WEBSITE/SERVER...right??
qwer312
post Apr 18 2009, 12:55 AM

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wo...just found tmnut 'upgrade' to the best intranet service provider in malaysia..

pity for us to live in malaysia...wired and wireless ISP also same saks
MR_alien
post Apr 18 2009, 12:59 AM

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best intranet service provider because they guareentee
worst internet service provider of ALL
barry80
post Apr 18 2009, 01:02 AM

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QUOTE(Chanwsan @ Apr 18 2009, 12:42 AM)
ISP = Intranet Service Provider*

* only applicable in Malaysia.
*
this can only be defined by streamyx what is ISP or internet rclxub.gif

ahpek26
post Apr 18 2009, 01:04 AM

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So they can provide 56kbps for 4mbps and nobody can do anything about it? Sucks to be MALAYSIANS, anyone wanna migrate? anyone??
SUSwongth7
post Apr 18 2009, 01:10 AM

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can we all (old contract with no such rules) just hire a lawyer and sue them?.. laugh.gif
TristanX
post Apr 18 2009, 01:10 AM

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It's not in my contract too.

I'll probably end up using 56k soon. Speeds are getting worse, not better. Been wanting to cancel Screamyx for some time.

This post has been edited by TristanX: Apr 18 2009, 01:11 AM

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