HAPPY FAQs. HAPPY Newbies/Users MUST read this before asking questions. Otherwise you will be FLAMED LIKE HELL!!

The complete of version of happy's FAQs, do read all these first before any enquiry is made.

• What is happy telecommunication?
  happy telecommunication is a sub-telco of Digi. For more information, please visit to happy website for further understanding about happy.
  
  
• Since happy is a sub-telco of Digi, what are the benefits can be gotten from Digi?
  A Digi user can use share his/her credit with a happy user, happy can be reloaded using Digi coupon and happy uses Digi's coverage.
  
  
• That sounds interesting, where can I get happy simpacks and at what price?
  As for now happy simpacks can be bought from the selected Giant outlets at only RM 5 with RM 2 preloaded credit (Don't click this spoiler as happy is not available in any Giant outlet except for Langkawi):
  
  » Click to show Spoiler - click again to hide... «
  Klang Valley
  • Giant Hypermarket Shah Alam
    Lot 2, Persiaran Sukan
    Seksyen 13, 40100 Shah Alam.
  • Giant Superstore, IOI Bandar Puteri
    Lot 5452, 5454 & 5456
    Bandar Puteri Puchong, Mukim Petaling,
    Petaling Jaya.
  • Giant Hypermarket Sunway Pyramid
    Lot LL2-01, Sunway Pyramid Shopping Centre
    No.3 Jalan PJS 11/15.
  • Giant Hypermarket Kelana Jaya
    Partial Lot PT 2441, Jalan SS 6/4
    Pusat Bandar Kelana Jaya
    Mukim Damansara,47300 PJ.
  • Giant Hypermarket Batu Caves
    Lot 10243, Jalan Batu Caves,
    Bandar Selayang,Daerah Gombak,Selangor.
  • Giant Hypermarket The Mines
    The Mines Shopping Fair
    Lot 35, 37 & 42
    10 1/2 Miles Jalan Sungai Besi
    Off Jalan Balakong
    43300 Seri Kembangan, Selangor.
  • Giant Superstore South City
    Lot LG 35, Lower Ground Floor
    South City Plaza, Persiaran Serdang Perdana
    Taman Serdang Perdana, (Section 2)
    43300 Seri Kembangan, Selangor.
  • Giant Hypermarket (Ulu Kelang) Sdn Bhd
    Lot 13793 & 13796 Jln Changkat Permata
    Taman Permata, 53300 Kuala Lumpur.
  • Giant Hypermarket Kinrara
    Lot 449, Jalan BK 5A/1
    Bandar Kinrara
    47100 Puchong.
  • Giant Hypermarket Klang Parade
    Basement 2 Klang Parade
    No. 2112 Jalan Meru.
  • Giant Superstore Prima Saujana
    SO2 Pusat Bandar Kajang Prima Saujana
    43000 Kajang Selangor.
    
    Penang
  • Giant Supermarket Prangin Mall
    Lower Ground Floor
    Atrium Prangin Mall Komtar
    Jalan Dr Lim Chwee Leong
    10100 Pulau Pinang.
    
    Kedah
  • Giant Hypermarket Alor Star
    Lot 273, Lot3569
    Jln Langgar Mukim Alor Malai
    Daerah Kota Setar
    05460 Alor Setar
    Kedah.
    
    Johor
  • Giant Hypermarket Plentong
    No. 3 Jalan Masai Lama, Mukim Plentong
    81750 Masai, Johor Bahru
  • Giant Hypermarket Skudai
    PTD 105991, Lot 3066 & 3067
    Taman Impian Skudai Mukim Tebrau
    81200 Johor Bharu.
  • Giant Supermarket Kulai IOI
    Lot G06, Ground Floor
    IOI Mall Bandar Putra, Senai.
  • Giant Hypermarket Tampoi
    Lot 54, Jalan Skudai
    81200 Tampoi, Johor.
  • Giant Hypermarket Southern City
    Ground Floor Southern City
    No.3 Jalan Suria 19, Taman Suria
    80000 Johor Bharu.
  • Giant Hypermarket Segamat
    Lot PTD, 8535 to 8560 & 8611
    Bandar Utama Mukim, Sunagi Segamat
    85000 Segamat, Johor.
  • Giant Hypermarket Muar (GHMU)
    Lot 6530, Tanjung Agas
    Mukim Kesang
    Daerah Muar, Johor.
  • Giant Superstore Sri Kluang (GXSK)
    No. 1, Jalan 6
    Taman Sri Kluang
    86000 Kluang, Johor
  • Giant Hypermarket Kulai
    Ground Floor
    Jalan Anggerik 8
    Taman Kulai Utama, 81000 Kulai
    Johor Bharu.
    
    Negeri Sembilan
  • Giant Hypermarket Senawang
    Lot 1571, Jalan Senawang
    70450 Seremban, Negeri Sembilan.
  • Giant Superstore Nilai
    PT 6367, Jln BBN 3/1
    Bandar Baru Nilai
    71800 Nilai, Negeri Sembilan.
  • Giant Superstore Tampin
    No.328, Taman Sri Intan, Batu 1.
    
    Melaka
  • Giant Hypermarket Melaka
    No.2 Jalan BU 4
    Taman Bachang Utama
    73350 Melaka.
    
    Perak
  • Giant Hypermarket Taiping
    Lot 23831, Jln Perusahhan 3
    Kawasan Perindustrian Kamunting 3
    Kamunting Raya
    34600 Kamunting
    Taiping, Perak.
  • Giant Hypermarket Seri Manjung (GHSM)
    PT 10858, Pusat Perniagaan Manjung, Point 1
    32040 Seri Manjung
    Perak.
  • Giant Superstore Ipoh
    No.2, Jln SCI 2/2, Sunway City Ipoh
    31150, Ipoh Perak Darul Ridzuan.
    
    Pahang
  • Giant Hypermarket Kuantan
    Lot 5197 Jalan Tanah Putih, Seksyen 124
    Mukim Kuala Kuantan, Pahang.
    
    Terengganu
  • Giant Hypermarket Terangganu
    H.S(p) 6917, Lot OT1485
    Jln Padang Hiliran
    21100 Cabang Tiga,
    Kuala Terengganu
    Terangganu.
  or you can buy from its website using credit card at minimum of RM 35 with RM 30 preloaded credit and it will be sent to your doorstep within a few days at no cost! However, you can't choose the number as it is picked randomly.
  
  
• What is the main specialty of happy that makes people crazed over it?
  Here is the most interesting part of happy. The call rate of happy is as follow:
  For every 10 seconds, a user will be charged for RM 0.10. That means 1 minute will be equivalent to RM 0.60. When it reaches 1 minute and 39 seconds, RM 0.99 will be automatically charged. Wait, you can talk up to 45 minutes for only RM 0.99! Yes, no hidden charge or whatever!
  After 45 minutes limit time is reached, the call will be cut off. No worry, you can call back and follow the above procedures again, you can talk over and over again for RM 0.99 for another 45 minutes call until your credit is all used up!
  
  
• I understand that happy is a sub-telco of Digi, is the RM 0.99 charge rate only applies to calls made to Digi network?
  No, absolutely no! You can make any call to anywhere as long as it is within Malaysia. That means, to any of the network providers or fixed lines at only RM 0.99 for 45 minutes!
  However, there are exceptions for certain telephone numbers. For example, telephone numbers that begin with 1300 or 1800 will be charged at RM 1 per minute and for phone book directory 103 will be charged at RM 2 per minute! Please take note that happy can't make out call to 100.
  
  
• Wow, amazing call rate! How about its SMS rate?
  SMS rate is charged at RM 0.10 per SMS to any Malaysia's network providers and RM 1 per international SMS. Besides that, local MMS is charged RM 1 per MMS and RM 2 per international MMS.
  
  
• I wonder if happy offers nice call rate for international calls too?
  Unfortunately no. International calls will cost you a bomb, RM 5/minute to any country of the world!
  
  
• Besides, making out calls and sending out SMS-es, is there any other service provided by happy? Like 3G?
  As for now, no. Only GPRS is available, To activate GPRS, a one time fee of RM 2 will be deducted from your credit and for every 10kb of transferred GPRS data will be charged at RM 0.50.
  
  
• I'm already a happy user but I don't know where to get my happy credit reloaded?
  You can purchase it from its website via credit card with RM 10 minimum credit or reload from the happy booths in the selected Giant outlets. Else, you can try CIMBClicks Internet banking to reload your credit. Petronas and 7-11 have started to sell happy reloads too, but only at certain outlets at this early stage. Or, you can just simply buy a Digi reload coupon to reload your credit.
  
  
• As a happy user, I need to know what are the important contact numbers of happy in case if anything happens.
  You can call 014-3456789 for sim pack or reload purchasing via credit card and it is a 24-hour service. Or, 014-3333800 for happy customer service help desk. But, bear in mind every call will be charged at RM 2.00.
  
  
• Oh, how about any shortcut key codes for happy users?
  Yes, here they are:
  Call *126# to check balance.
  Call *123*16 Digits Digi reload coupon no.# to reload your happy.
  Call *128#,7,4 to switch off automatic balance notification.
  Call*128#,6,4,4 to switch off Voicemail services.
  Call *128#,6,4,3, Voicemail OFF but Misscall Notification ON.
  
  
• What about the reload validity of happy?
  It is 60 days validity for every reload made.
  
  
• How many sim packs can an I.C. register for?
  The users are told that one I.C. can only register up to 10 sim packs and no transfer ownership can be done at the moment.
  
  
• I got SMS notification that I can get free SMS/talk time, what should I do? Activate it?
  Don't accept or activate it because it is more likely only offers to Digi users and not happy users. The best way is to ask in this thread and see if others receive such SMS too.
  
  
• Alas, my sim card had lost, what should I do now? Can I get back the no.?
  This system doesn't work on happy, the only thing you can do is call up the Customer Service and they can help to block the no. So, be careful and don't misplace your sim card.
  
  
• Have other enquiry that is not stated here?
  Please post up your enquiry on this thread and everyone in happy will be delighted to help out.

All Rights Reserved by fruitie (R)


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Users List

1 - 10 : XiuKeong, vin_ann, ViRaViRa, aeiou228, mono_demon, ryant3, NO NAME, weilikler, Themanwithnoname, joelletan_85
11 - 20 : babysmile, yukiz, happy loong time, eddievh, tslim2531, makcik_wok, zx7177, Budak_kl, claxxion, Joshua_0718
21 - 30 : kazasho, kyl3, xinanxxx, fruitie, Watta??, tanseehua, lil_fuzz, jes88, Scandal, ~Battousai~
31 - 40 : Asurada, ahsia80, half_lif3, mustang, iPlay, CyberKewl, soul2soul, Tifosi, dragonspirit, Lauyah
41 - 50 : f1br3opt1c, kyser39099, 2015315, ShahrilEvolution, chicaman, KTCY, SiuYi, LaiN87, jimmylim85, jimmy1977
51-60 : cy_an, nghj, vyseus, ghost_301, razuryza, CrossFirE, lala01, UnCleHenG, stratocaster, carloompunk
61-70: jihchuan, neoxz, spambox, leoboom, pinkish, dean80, jackolantern, aneip, wws, liangzi
71-80: jaya_pc87, ADVAN, kamen_rider, Firdaus92, suicidelie, Zept, msafiedin, willchua, youliang, webbie
81-90: cloudstrife07, ixole, kamwah, EyraYus, expertester, DreamChaser, coolguy_0925, iamloco, mzhai, ben3003
91-100: Chrono|Exe, xavierchan, JY., mikelanding, DEVILtonight, MyDevil, korn, Hackezkk, pcbase, FcukChick

102: zamans98, y11

Those who would like to be happy like us by being part of Happy, just post your nickname at this thread and be a part of Happy community!

Happy to be a Happy user? Add on your signature column to show your support!
This is the code:

Let me be the first in this version.

ok....lets continue here...heeh

1 - 10 : XiuKeong, vin_ann, ViRaViRa, aeiou228, mono_demon, ryant3, NO NAME, weilikler, Themanwithnoname, joelletan_85
11 - 20 : babysmile, yukiz, happy loong time, eddievh, tslim2531, makcik_wok, zx7177, Budak_kl, claxxion, Joshua_0718
21 - 30 : kazasho, kyl3, xinanxxx, fruitie, Watta??, tanseehua, lil_fuzz, jes88, Scandal, ~Battousai~
31 - 40 : Asurada, ahsia80, half_lif3, mustang, iPlay, CyberKewl, soul2soul, Tifosi, dragonspirit, Lauyah
41 - 50 : f1br3opt1c, kyser39099, 2015315, ShahrilEvolution, chicaman, KTCY, SiuYi, LaiN87, jimmylim85, jimmy1977
51-60 : cy_an, nghj, vyseus, ghost_301, razuryza, CrossFirE, lala01, UnCleHenG, stratocaster, carloompunk
61-70: jihchuan, neoxz, spambox, leoboom, pinkish, dean80, jackolantern, aneip, wws, liangzi

71-79: jaya_pc87, ADVAN, kamen_rider, Firdaus92, suicidelie, Zept, msafiedin, willchua, youliang

haha

---

Added on January 10, 2008, 6:44 pm
so fast open new thread already

They didn't ask to be in the list.

So, new rule: If you want your name to be added here, please post in this thread. For eg, TS, please add me in the users list.

Er the title there change

A revised thread, please read 1st Post, Ignorance is FATAL!

Not enough of space

i think is better post in this thead and PM the TS.

yeah... v2..

So fast v2? Congrats to HAPPY.. who's gonna come out with SAD network? jk..

till now V2 just have 51 users

Lemme in lemme in. I am HAPPY

BTW, HAPPY logo should be included in the 1st post to make it more attractive

Reporting in V2!!!hiak hiak hiak..wow..post 14!

No sole logo, but with banner can?
Refer to first post. Simple editing.

I am planning to get myself a Happy as a second line for making porridge. So those Happy sellers with VIP numbers please PM me :-)

maybe garage sales there got forumer selling Happy....

yahoo!! v2 liao...

TS update the places to get Happy at Gaint outlets... Tomorrow i will become happy member

Erm if like that, write..

Always Read 1st Post, Ignorance is FATAL.


The Ignorance is FATAL is cool ngekngek

i managed to leech all 10 colours of their animated logos in case TS would like to use them on the first post :wink:

Why tomorrow . many place start on today for selling starter pack

Well, I thought I have updated the list in post #1?
Or any updated news, please tell me.


You really love that line. Stay tuned.


How did you capture? You keep refreshing the website?

Thanks for the logos, I'll think of a better way now.

nola.. if u noticed, u cant save the logos directly from the website

And, you did magic to it?

Well, can you try to put them into one and let them flash and change colours? Since you can do magic?

wow...colourful, very hard to choose....

haha, we will make Happy Thread the best telco thread... I think DiGi need to thank all of us

i wish i had though

Happy is speading into east coast now..........u can get it in Giant Kuantan and Giant Kuala Terengganu. Kelantan risident pls purchase online, they use GDex send to u

haha jus update my signature. i will continue following the Happy truck V2

Congras to Happy...

n well done Fruite on hardworks..

wah... ver2 ady wor... however last time when i making a call, my call juz hang up after 6minutes, wasted my rm1 >< dunno wat prob wit it... but after that i tried to make another call, managed to finish 45minutes

Wow, V2 already.
Congratz for V2 Thread.
Love using Happy.
Love so much...muuuuahhh..

how come ur simcard orange colour one ? mine red

mine is red.
this is colour effect..

It is red, I saw.
Must be the light exposure.

Bravo bravo. Congrats on the opening of Happy V2. Have fun~~^^

Thanks, you were one of the main information contributers in version 1. Without your help, we might have not sailed that smoothly to this version.

but still need ur help to complied all the info ma...

The reason was because I am busybody enough.

Nah, it was only a small help for happy community.

and on behalf of the community , we thank you !

So fast v2?

offtopic: fruitie

Fruitie fruit

wee.. version 2 already as well.. great jobs gals and guys...

Everyone is Happy with the Happy services.. including me..

Welcome welcome~~I'm always Happy to help you guys

You Happy, I Happy, everybody Happy family

In v2 thread, all forumer understand about Happy.
No more question from them...

Congrat...

DiGi is the best..

Welcome.


V1 actually haven't reach 2500 posts but due to V1's TS suggestion, so opened a new version just now.





Extremely off topic.

@shah_irb: Be specific, happy is the best!

Looks like fruitie have become the icon for this Happy thread. Lol xD

u sure enjoy ur TS job here Fruitie..1st time i see ppl like their job as a TS..