Hi All, i got a problem with my streamyx, basically the line is not under my name, so every month we pay RM 88, but now i wana downgrade n the owner already move out, is there any other alternative?? n if nex time i wana do termination, wats the alternative?? pls help or guide me...

u can't do anything if it's not under yur name, unless you get a letter from the acct owner and verification from tmnut.

wat letter?? n how is TM goin 2 verify??

Apply new line. Use the phone line & modem from the old line.

Let the previous owner x-x ... why he doesn't settle the streamyx line properly before moving out ?

should be no problem as long as the owner still alive and you can contact him/her.

Write 2 letters.
(1) Letter from owner saying that he want to terminate/ downgrade. Signed by owner.

(2) Letter of authorization from owner, saying that owner allows you to conduct this termination/downgrade matters on his behalf.

Submit this 2 letters with application letter for termination/ downgrade.

I think this method will do.

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Added on January 4, 2008, 9:28 ammaybe something like this can do.

yup...attached owner's ic copy as well with the letters...should be no problem if contract have passed...

wah... tqvm... for the attached as reference...

As someone suggested, either:-
1) Get the owner to terminate the line so that you can apply a new line OR
2) Get the owner to transfer the line to you.