To all sifus here, i really hope someone can help me to solve my problem. i just reformat my computer, and everything seems normal except when i try to play the music part. Only then, i found out that my multimedia audio controller is not properly installed. It bears the following errors:

The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.

I've tried to reinstall the driver, however it could not be found. (I don't have the software driver with me, and i have tried searching it through the internet) Anyone here knows what can i do to solve this problem?

Details of the driver:
PCI\VEN_1039&DEV_7012&SUBSYS_73701462&REV_A0\3&61AAA01&0&17

identify your motherboard model and search the web by typing your mobo model or simply go to their official site to download drivers...

My motherboard model is as follow:
msi ms-6737 sis645 combo motherboard
however, when i search the web, all are the seller of this product.
can you please teach me how to search and install??
thanks a million...

try this link

http://asia.msi.com.tw/index.php?func=downloadindex

I've tried, however cannot find "what" i'm looking for.. i did try to search for the detail of the driver as i listed in the first post, however nothing is found.

http://asia.msi.com.tw/index.php?func=down...o=1&prod_no=525

check on audio driver... download and install... i hope it help.

i've tried everything that is suggested above. however, i still hav problem with my sound system. the following attachment are the problem that occurs... anyone hav idea...

I supposed your audio system is HD. Try to install "Universal Audio Architecture (UAA) High Definition Audio class driver". You should be able to get this driver from your WinXP SP2 CD or you audio driver CD. Then after only you can install the audio driver for your mother board.

Just to share with those that r having the same problem with me... I have just got my "sound" back.

the main reason to my problem is the missing of Realtek AC'97, so if anyone of u face the same problem with me, mayb u can try to download it from the following link http://www.majorgeeks.com/download4400.html

not forgetting to thank those that have contributed many useful suggestions to me... i understand that there r many reasons for the audio problems. n their suggestions might b useful for others... n i just want to share my solution so tat it can benefits other as well, coz i know d frustration of not having any sound.

once again, thank you all for sharing.... n now i can listen to my music again