Thanks for all the positive feedback.

Btw just to clarify, yes I admit there was instability with one of my servers. Which affected a small proportion of my users (namely the 512 users).
I have given all users who have pmed me the
3 day credit to reflect this downtime and have completely rectified the problem (although the total downtime was a few hours but intermittent).
In my defence this was what happened:
1) We got a new server
2) Specs and speed were fine on initial test and did well on load
3) Started crashing randomly with no error on the server logs. None of our other servers were affected on the exact same setup.
4) Changed hardware, mobo and processor. Still crashed.
5) Was stable for 8 hours. Crashed. Checked with datacentre and reinstalled our server
6) Was stable for 48 hours (we thought it was ok already). But crashed no error as usual
7) Host offered us parallel server to test on to see if it would crash.
8) Moved all users to parallel server and have not crashed for 3 days and counting
Apparently this was something to do with the particular mobo not working too well with our server. A fault which our host admitted.
This does not affect new users as we have not been putting anybody new in this server although the situation has stabilized. It has been putting out 15-22 mbits sustained today so the speed is pretty good.
We apologize for the inconvenience caused and am glad that most of you are enjoying our service. We hope those who were unlucky enough to go through the server instability can enjoy it now as well.
Just know that it wasn't intentional and we were really trying our best. Both Rainbow and I had lots of sleepless nights monitoring that nightmare server not to mention being hounded by phone calls and e-mails.
Thank you.
to Minority: sorry for all the trouble. If you wish I can switch you to the US server although at the moment the EU servers are outperforming the US ones.
Added on May 5, 2007, 1:58 amI just checked and I think u're still on the old server Minority due to your DNS not updating.
PM me and I will tell you how to update it and see whether you need to change any configs.
Type run, cmd, ipconfig /flushdns