I haf the 4002WLCi Tmate.
At first i was attracted by the specs....
1.6 Ghz Pentium Centrino
15.4 WXGA TFT LCD
Radeon 9700 (64mb)
512 mb ddr
wireless conectivity
I think this can works fine wig games, and the screen is big enuff....
To my horror, the mobo 'kong' after only 2 mths.... I didn do anything wrong cept for installing limewire, spysweeper, cwshredder, ad aware se personal, some games and oso some desktop customization.
Furious, i get it to repair at the service centre. Repair takes 3 freaking mths (this was acceptable cos they need specific mobo for casing), but after 3 mths, i called em bout my laptop status.. Everytime, they will say
"sry sir, i call later ya sir?"... But at the end, wait until got spider web oso din call. What again? I keep callin lar, wasting phone credits only....
I also handed it wif the ac adaptor.... I think they had misplaced it and then they gave me a Pentium 4 adaptor which use more power. I scared my laptop can burn and kong again, so i asked em why gimme diff. adaptor one? They say sry and will call me back (kononnya). Then i feel unsatisfied and lodged a complain to the customer service. oh, rupa-rupanya they really misplaced my adaptor... Ok nvm, i tell em pls gimme bak a new adaptor fast fast....
To my horror, the adaptor only reach me after 5 days....
U can see, the service is very "good"
Laptop parts is very "stable" (sigh)
Apart from that, its performance is a so so, screen is blurry, whoever wanna buy a laptop i advice a bright screen viewing, keyboard needs time to adapt, for my laptop when i remove the batery its structure can become unstable.....
Lesson: Buy laptop from a better company which offer good service and parts although it will cost more..... Cos satisfied guarenteed
E.g. Toshiba, Apple (i heard got free upgrade although u kong ur HD)
You were so unluck to get such laptop... Sorry to hear you story... Hope you find a better one for yourself